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Reviews (114)
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All reviewsunderfloor heatingwashing machinecomfortable villamain bedroomclothes driedthe busgreat accommodationclosest liftfree wifilocal supermarketsnow sportshome away from homedrying rooma great staywinter wonderlandski shuttlelounge area
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14 - 19 of 114 reviews
Reviewed 20 March 2017

We stayed in late January for a week. Perfect for families (with older children) or 2 couples as the bedrooms are quite separate. Lovely big rooms, light and airy. We had a very lovely view of the birch trees. The staff were very helpful with advice on local restaurants, ground arrangements etc. We ate out nearly every night and there are plenty of good choices within walking distance. The bus stop is right outside but you could walk to the chairlift if you had to. The minibus provides pick up/drop off from the bus station and also shuttles people to the local supermarket to pick up supplies. We only used the kitchen for breakfast. The washing machine was well used and we often put our clothes to dry and they would be dry by the next morning.
Awesome conditions and a very happy time at Gakuto Villas.

  • Stayed: January 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Helen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gakutovillas, Manager at Gakuto Villas, responded to this reviewResponded 22 March 2017

Thank you for taking the time to write a review for us and thank you for the wonderful feedback! We are very happy you enjoyed your stay with us at Gakuto Villas! We really hope to have the opportunity to welcome you back in Hakuba soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2017 via mobile


We stayed in a two bedroom villa in late December 2016. We were very impressed with the facilities and service provided. The unit was very clean and modern. The king size bed in the main bedroom was very comfortable and there were no complaints from the two children upstairs. The front room had no heater so we moved the portable radiator heater in there and created our own drying room (improvise, adapt and overcome). There was a washer/dryer and large clothes rack which were more than adequate. There were two bathrooms with a large bath in one.

We see complaints about the rooms being too hot. We overcame this really easily by turning the heating down and opening a window until we were comfortable - it took no time at all.

There was free wifi and phones to contact reception and friends in other units which was very handy (we travelled with another family).

The service from the staff was second to none. They went out of their way to help us and even booked and drove us to the doctors when we required it. We found the early supermarket shuttle time very convenient and bought all our breakfasts there.

The location was very convenient to the ski lifts and the ski shuttle stop is right out the front.

The only opportunity for improvement we would offer is to put blinds/curtains on the windows (there are window coverings in the main bedroom). The widows are very large (two stories) and all units are visible from the common driveway. Each large window looks directly into the large window of the unit next door. Hallways, staircase and bathroom doors are visible which can make things a little uncomfortable at times. This would also help with insulation. There are fixed blinds on the outside but you can see through them.

We would highly recommend Gakuto Villas and plan on staying there again in the near future.

Stayed: December 2016, travelled with family
Thank NotCathy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gakutovillas, Manager at Gakuto Villas, responded to this reviewResponded 22 March 2017

Thank you for taking the time to write us a review and we appreciate the feedback and comments. We will definitely look into additional blinds or coverings to the side window in the villas when we undertake some upgrading works this summer. We are very happy you and your family enjoyed your stay with us in Gakuto Villas and we really hope we have the opportunity to welcome you back in Hakuba very soon!

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Reviewed 13 March 2017

We went through a travel agent who arranged for us to stay at Gakuto Villas. We arrived to friendly, warm staff, both Japanese and Aussies. The Villa was amazing, our crew was made up of two couples so it was perfect. 2 king size rooms with a bathroom each. Large living area upstairs. A few nice little bars and restaurants within walking distance but if we wanted to head in to Happo or Echo Land, the staff offered a complimentary lift between certain hours. Shuttle bus to mountains right outside and Rhythm Snow Sports just around the corner for all hire gear.
It was an extremely comfortable place to stay for 5 days. Definitely recommend for couples or families.

Top notch.

  • Stayed: February 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank MattWinnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gakutovillas, Manager at Gakuto Villas, responded to this reviewResponded 15 March 2017

Thank you very much for the positive feedback and for taking the time to write us review! We are very happy that you enjoyed your stay with us at Gakuto Villas and hope to welcome you back in Hakuba soon!

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Reviewed 13 March 2017 via mobile

Gakuto Villa is perfect for us..family of 4 (kids are under 15) . It's a very well maintained property and love the high level of cleanliness provided by the team. Gakuto villa team is ever ready to assist you to make your snow holiday as convenient as possible. Will definitely recommend this fantastic place to this who are looking for comfort of home away from home! Thanks Gakuto Villas!

Stayed: February 2017, travelled with family
Thank fadz21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gakutovillas, Manager at Gakuto Villas, responded to this reviewResponded 15 March 2017

Thank you for your wonderful feedback and for taking the time to write us a review at Gakuto Villas! We are very happy that you and your family enjoyed your stay with us here in Hakuba and the Gakuto team look forward to another opportunity to welcome you back at Gakuto Villas soon!

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Reviewed 16 February 2017

We love love love love the Gakuto Villa!
It is perfect size for a family of four.
The villa is spacious and clean, the staff are super friendly and will go out of the way to ensure that you have transport to go around in Hakuba.
Totally Amazing! Will definitely come again!!!

  • Stayed: January 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Karenchankc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gakutovillas, Manager at Gakuto Villas, responded to this reviewResponded 15 March 2017

Thank you very much for taking the time to write us a review and for the positive feedback! We are very happy you and your family enjoyed your stay with us at Gakuto Villas! We look forward to an opportunity to welcome you back in Hakuba soon for another stay with us at Gakuto!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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