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“Traditional Onsen hotel.”

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Tsuetate Onsen Hizenya
Reviewed 20 December 2016

The hotel is old but clean. It is a good place to experience the traditional Japanese life style. Room is quite big. Foods are amazing! Delicious and delicate traditional Japanese cuisine.
Hotel staff are all very nice and polite.
Out door onsen is beautiful and comfortable.

  • Stayed: December 2016, travelled with friends
    • Location
    • Sleep Quality
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Thank HeezYang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 28 October 2016

Our group was greeted with a full team of staff plus the giant Kumamon at the entrance. Beautiful setting high up over the river in a quaint onsen town. My room was enormous. Two separate toilet and sink areas plus rotenburo. Loved hearing the river from my room. After checking in we immediately went to a rotenburo facility 5min shuttle ride from hotel. Beautiful place! Traditional feel, wooden walkways, five or so different baths. You can see all the water pipes from one of the windows, kind of interesting. We had dinner in a private room with a private chef that cooked up local cow on charcoal grill. There is the older onsen on one side of the hotel (kind of confusing to get to). It's big, has outdoor area too. The newer onsen facility just opened Oct 2016 and operates starting at 4pm. What an onsen wonderland. There was maybe 8 indoor and 8 outdoor baths (covered area). The water was overflowing onto the floor. One bath was super hot. The staff said it was 42deg but it had to be hotter. It was almost too hot to even dip your toes in. Fortunately it was right next to the cold pool. There is also a sauna room and massage chairs. The hotel has karaoke, arcade room, bowling, nightclub bar...a real resort setting but doesn't feel crazy. Lots of large tour groups stay here but didn't feel too crowded except when breakfast opened.

Room Tip: Rooms over river have nice view and running water sound
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  • Stayed: October 2016, travelled with friends
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Thank trippyNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2015

This hotel is clearly designed to host families. And it does it right. As a couple, we wear a bit off.
Place is old and the bathroom could get a refresh.
Found a cockroach. But mostly clean.
Location is nice, not too far from the bus station.

  • Stayed: January 2015, travelled as a couple
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2  Thank Thierry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2014

Our Hawaii group overnighted here; said to be the largest outdoor hot spring in Kyushu. Legend has it that this onsen cures lame feet. We were greeted by staff beating the large taiko drum. Hundreds of koi noboris (carp streamers normally displayed early April to early May) were flown on cables strung at various places across the river. The hotel has 2 sections with a line indicating the borderline between the OITA and the KUMAMOTO prefectures. Our departure was done by waving staff lined up on the road to the accompaniment of the taiko drum.

  • Stayed: March 2014, travelled with friends
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3  Thank DYA717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2014

This fabolous hotel stands between the border of Kumamoto and Oita Prefecture. It has 2 styles of rooms which are Japanese traditional Inn style and the western style. We stayed in the western room style which was located at the Kumamoto prefecture side. It has 2 hotspring inside the hotel and it provides shuttle bus and free ticket (occasionally) to another hotspring nearby. The buffet for dinner and breakfast were good. They have English and Chinese speaking staffs as a lot of foreign tourists stay here. Our room was big enough for 5 of us with a toilet and shower room inside. The view around the hotel is magnificent. The mountain and the emerald green river is fabulous. Check-in was quick but had to queue up a bit for check out. This hotel suits them who brings family and children. Lots of tourists staying here so prepare for the crowded hour. Overall it was a great stay. Would recommend to others.

  • Stayed: January 2014, travelled with friends
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1  Thank extr3me_84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tsuetate Onsen Hizenya

Address: 4223 Shimojo, Oguni-machi, Aso-gun 869-2503, Kumamoto Prefecture
Region: Japan > Kyushu-Okinawa > Kumamoto Prefecture > Aso-gun > Oguni-machi > Tsuetate Onsen
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 33 Hotels / Ryokan in Oguni-machi
Price Range: RM686 - RM1,838 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tsuetate Onsen Hizenya 3.5*
Number of rooms: 144
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