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“Caramba! No Air Con !!”

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Hotel Catalonia Brussels
Ranked #13 of 22 Hotels in Saint-Gilles
Reviewed 2 May 2016

Too hot, hot hot !!! Rooms face street and sun( if it ever shines in Belgium) , superheat the room and air coin does NOT work. Stayed here twice and same problem thankfully they moved my room, but this is a two star hotel.... plus green mould on the bread in the breakfast room... not good guys.. must do better.

Room Tip: ask for garden side otherwise sun superheats room
  • Stayed: April 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Michael J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdalbertoCesar, subdirector at Hotel Catalonia Brussels, responded to this reviewResponded 22 May 2016

Dear MichaelJ;

Thank you very much for your review, your opinion is very important to us, and helps us to improve in our service.
As you mentioned, sun rarely shines at brussels, and during your stay there was an unexpected heat wave, the first of the season. Due to technical difficulties we experienced the first two days with air conditioning, as it has been off for the whole winter, we had to change rooms, as the south face rooms were warmer than usual, as you mentioned in your review. All have been settled properly since then, and we expect you to visit us a third time to check it yourself.
We are very concernd about the green mould on the breakfast. We are double checking our quality procedures, as we do bake bread every morning and we do not keep it for the day after.
We want you to know that we take seriously your report, and would like to have you back with us, and thank you for rating us.
Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (559)
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31 - 35 of 559 reviews

Reviewed 27 April 2016

Stayed 2 nights, breakfast included (average one).
+nice room, clean, bright, comfortable bed, big bathroom, good view, nice terrace,
-bad internet connection, small but expensive parking, pretty far from the center

  • Stayed: April 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank lexandra_polukhina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2016

The hotel is very good for a business or tourism stay. The twin room was good, being clean, well organised and thoughtfully supplied with toiletries, comb, magnifying mirror and good lighting in the bathroom etc. The breakfast was good although differed from cooked options to just a continental choice on different days. Free wifi is provided but is a bit erratic. The area is very interesting - lovely buildings, good bars and restaurants nearby.

  • Stayed: March 2016, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank croatiabuddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2016

The Hotel, with a spanish atmosphere and Spanish speaking very friendly receptionist is situated in a great neighborhood. avenue Waterloo. Great restaurants, shops etc with beautiful buildings. The hotel itself has free parking from 1800 till 09.00 in the streets around it. And small parking under the hotel for € 18.
Rooms are great. Beds are ok and not fixed on the floor. Window can be opened for fresh air. Breakfast is complete with fresh food and good coffee. Ten minutes from European district and the financial district.

  • Stayed: February 2016, travelled on business
    • Value
    • Location
    • Service
Thank Ruud d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2016

We stayed for 2 nights and everything was better than we anticipated. The area is beautiful and convenient with frequent transport to the centre if you don't want to walk 30 minutes. The hotel is modern, very clean and quiet with very good facilities. The breakfast is not gourmet but very good with a big choice of hot and cold food, fresh fruit and nice Spanish ham. The staff who are mainly Spanish, are very friendly and helpful.
I strongly recommend this hotel

Room Tip: They offer to upgrade you to a room with balcony for a fee. The standard room is perfectly fine.
  • Stayed: February 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank marguecar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Catalonia Brussels

Address: Avenue du Haut-Pont 2, Saint-Gilles, Brussels 1060, Belgium (Formerly HC Brussels)
Phone Number:
Region: Belgium > Brussels > Saint-Gilles
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Saint-Gilles
#7 Business Hotel in Saint-Gilles
Price Range: RM321 - RM703 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Catalonia Brussels 3.5*
Number of rooms: 80
Official Description (provided by the hotel):
Situated in the very heart of the Art Nouveau district in Brussels and just 10 minutes away from the Grand Place, the Catalonia Brussels (formerly HC Brussels) hotel offers their guests exterior, modern and comfortable rooms. All of them have free Wi-Fi connection and more than 20 international TV channels, as well as wide and fully equipped bathrooms for you to enjoy a pleasant stay. ... more   less 
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Also Known As:
Catalonia Forum Hotel Saint-Gilles
Catalonia Forum Brussels
Catalonia Forum Hotel Brussels
Hotel Catalonia Brussels Saint-Gilles

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