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Savings alert! 28% below average rates

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Euro Capital Brussels(Saint-Gilles)
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Savings alert! 14% below average rates

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Reviews (615)
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All reviewscity centrethe dining room staffhotel is locatednice hotelfrench speakingreasonable choicemake tearecommend this hotelhorta museumthe hotel offerstea coffeerooms are cleannice stayrestaurants and barsbed was comfortablenice areacatalunya
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21 - 26 of 615 reviews
Reviewed 27 June 2017

Hospitality and service horrible. My company payed for me but when I arrived check in employer didn't give me the key. I should pay again. No answer. But first of all. The way the enployer managed me was really awful. Please change her!!!!

  • Stayed: June 2017, travelled on business
    • Value
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Review collected in partnership with this hotel
Thank roberton674
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2017

It was a good stay, the service was very nice and helpful and we all (3 person) were statisfied with the rooms etc. The only problem was that the air conditioner didn't work so that our room was very hot lately.

  • Stayed: May 2017, travelled with friends
    • Value
    • Location
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Review collected in partnership with this hotel
Thank H1831SQmelanieb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M M, Gerente at Hotel Catalonia Brussels, responded to this reviewResponded 4 October 2017

Dear H1831SQmelanieb,

Thank you for taking the time to tell us about your experience at the Catalonia Brussels.

We very much appreciate your kind comments regarding our staff and accept my apologies if you experienced an issue with the air con in your room.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Marc Musquera

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2017

Great place to stay at Saint-Gilles!! Near Horta Musuem, good restaurants.
Very attentative staff, always pleased to help you. They speak spanish and a polish english, besides french. So, everyone is pretty much covered it.

  • Stayed: May 2017, travelled solo
    • Value
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Review collected in partnership with this hotel
Thank May S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M M, Gerente at Hotel Catalonia Brussels, responded to this reviewResponded 5 October 2017

Dear May S,

We very much appreciate your positive feedback regarding your stay at the Catalonia Brussels.

Thank you very much for your kind comments about our staff, we are delighted you fully enjoyed your time with us.

We look forward to welcome you back very soon.

Yours sincerely,

Marc Musquera

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Reviewed 9 May 2017

Nice hotel with big rooms for the price. Located in very nice area a bit outside the historical center of Brussels with many restaurants and bars very close by. Transport to center is close by as well. Definately worth the 3 stars. Only missed the Belgian TV-channels.

  • Stayed: May 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank dannyv947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M M, Gerente at Hotel Catalonia Brussels, responded to this reviewResponded 5 October 2017

Dear dannyv947,

Thank you for taking the time to tell us about your experience at the Catalonia Brussels.

We are delighted that you thouroughly enjoy your stay in our hotel.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,

Marc Musquera

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2017

50 min for checking in, due to the policy "pay before sleeping". One single desk officer, 6 people before me, 8 min each in average for checking in.
Awful and stupid. Wrote to the direction for claiming, NO ANSWER.
It is better to avoid

  • Stayed: March 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank PierpaoloCVenice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan Cruz G, Deputy Manager at Hotel Catalonia Brussels, responded to this reviewResponded 5 April 2017

Dear Mr. Campostrini,

Thank you very much for your comment, it is very important for us in our daily effort of delivering the best service.
As I wrote in the email I sent you offering my apologies for the inconveinient caused. I would like to inform you that we are evaluating some changes in the check in procedure in order to perform it in a more fluent and quick way.
I hope to see you again in your next visit to Brussels and stay in Catalonia Hotels & Resorts.
Best regards,

Juan Cruz González
Deputy Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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