I agree with the TA reviews that mention how this hotel has beautiful views, clean rooms and is a little away from the main area of Taganga but the reason for my low rating is the service. I knew the service would be off because of the email and phone calls interactions prior to my arrival. In all of the interactions with the staff I just felt that it was adversarial. Upon arrival there was no offer to help with our luggage and the front desk staff was not friendly or welcoming. A perfect example of our experience with the staff: We invited a friend from Santa Marta for lunch and at the front desk they would not let him enter. We understand that unregistered guest can not go into the rooms but a unregistered guest can't come to the restaurant? We questioned this policy and the reception person gave in but with the stipulation that the person could not go in the water??!!!??? At this point I responded that we were not going to go swimming but that there was no problem we would spend our money at one of the local restaurants. I really wish that I could give a good review because the views are really beautiful but with no exceptions the staff was very unwelcoming, not friendly and just looked like they did not like working in this hotel. We will not be back.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia and Agoda so you can book your Bahia Taganga Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.