The resorts in Raichak, be it Anaya, fort, Ganga kutir are totally unprofessional and worst resort i have seen. Being the only resort in this area, they have no provision for room service at night. We called the reception at night saying we have ordered food so they reply us we dont have room service in night but according to the Restaurant they do have room service. After this we managed to get food from the resort, now we have to fight for the plates and spoon because the resort cannot provide you plates and spoon at the night because they dont have plates and spoon for guest at night. So we had to eat on tea cup plates and 1 tea spoon for 2 of us which were already dirty.
Moreover to add in this if someone is not well then according to reception they dont have a policy to provide food in the room and restaurant says we can provide it.
We stayed in Anaya and Hotel Reception is not aware of such services.
Being a Travel agent, this is the worst experience and resort i have ever worked with.
Wont recommend to any of the client as first they need to learn work.
Just to let resort people know that apploggies cannot overcome such experience, so please dont do it. After such experience, we donot wish to get any of our clients in this resort.
Saying thanks to the resort for making this stay memorable for not coming to this resort ever again.
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