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Rachel Tay
Singapore, Singapore

Nice Cosy Hotel

4.0 of 5 bubblesReviewed 8 Sept 2019via mobile
I am pleasantly surprised at how clean and comfortable this hotel is despite some reviews that were not so good...

The hotel was nicely decorated with the “Santorini” feel and the staff were very friendly and polite. The room we had was really clean and spacious and the bed was so comfortable... I can just stay in bed for the whole day! 😊

The breakfast was simple... but the coffee can be improved 😜

Overall... I would love to stay in Costa Village if I ever visit Bangsara again!
Date of stay: September 2019
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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    Reviews (40)
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    10 - 15 of 40 reviews
    Reviewed 26 August 2019

    nice bright and clean rooms, small balcony , food was good, pool was lovely , staff all nice, free bike usage was perfect addition as we extended our stay for 2 days and 2 members of our group had to take the hire car back to bangkok so location was good in this respect as 2-3 mins on a bike to beach front

    Date of stay: August 2019
      • Location
      • Cleanliness
      • Service
    Thank pbelieve
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 7 August 2019

    This is our second visit to stay here again, we requested the same room on the 7th floor but unfortunately there is not available. We have stayed on the 6th floor, the room very nice and clean, the bedding very comfortable. Only one thing for the comment it seems the bathroom door a slide one is broken as for adults is no problem but we travelling with baby it quite not secure enough.

    Regards,
    Piyawadee

    Room tip: Quiet Place
    Date of stay: July 2019
      • Value
      • Sleep Quality
      • Service
    Thank Meelan11
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 22 April 2019 via mobile

    Very nice property.. Problem with staff.. They dont understand even a single word of english👎
    The concern increases as no body understand english at reception also.. Would suggest hotel management to employee some additional staff that understand atleast basic english.. Otherwise its a very good property with European them and nice pool and rooms

    Date of stay: April 2019
    Trip type: Travelled with family
    2  Thank vaibhavtyagi015
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Anintorn, General Manager at Costa Village Bangsaray, responded to this reviewResponded 26 April 2019

    Please accept our apology, we will look into this matter immediately to have a better service to impress our guests.
    thank you very much indeed.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 22 April 2019

    I have booked the room for stay on 15-16 Apr 2019 1 night in Superior Room. Overall is nice for stay here, the staff are friendly, the room very nice, clean and comfortable. Me and my husband, we loved the bed that very comfortable and make us sleep well. We have the room with the great view as well that can see the sea from my room.
    Three or four days before check-in, I have sent email to resort for special requests but no one reply, I also resend again for the next day but still no one answer??

    However, Will come back again for sure!!

    Room tip: Best view, Comfortable for sleep
    Date of stay: April 2019
    • Trip type: Travelled with family
      • Sleep Quality
      • Rooms
      • Service
    Thank Meelan11
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Anintorn, Manager at Costa Village Bangsaray, responded to this reviewResponded 27 April 2019

    Thank you for your comment please accept our apology. We will try our best to improve the service to satisfy our guests.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 24 February 2019

    My wife and I enjoyed our stay. Very quiet, clean, and nice staff. Private pool. Close to beach . and will definately stay again when in that area. Price was good. Next visit will be a treat. The beds are the most comfortable for a hotel.

    Date of stay: December 2018
    2  Thank Howard L
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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