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The hotel is on the coast in a local area, fisherman village. The reception is friendly. The rooms are nice and spacious, we had a jacuzzi on the balcony. The room has all the amenities, including a fridge. There is a large deep pool, but it is completely exposed, no shade. There are some beds with parasols. At the end of a pier there is a nice cafe where it is cool because of the sea wind. It serves drinks and pizza. For sinner there are tables around the pool which offer nice seating in the evening. Breakfast is buffet style, more than enough. Wifi is a bit slow.
Date of stay: June 2021
Trip type: Travelled as a couple
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Here is not only to stay but also able to come to chill out with your friends or lover at café area. It has a cafe where is located oversea. When is the good weather, it looks like Maldives view! Nice place and staff are friendly too
Date of stay: July 2020
Trip type: Travelled with friends
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We were here for lunch, after the main covid restrictions have been lifted. No requirements to wear a mask in the street and no requirement in the restaurant either. However, from the main door, there is a 30 metre walk to the restaurant, along the wooden jetty. For the 30 metre walk, we needed masks. I had forgotten mine at the hotel. I asked the doorman if we could enter as we wished to eat, and no need for masks in the restaurant. He denied us entry and was so rude and dismissive, saying that it was 'impossible', that I immediately wanted to depart. My friend approached him in Thai language, and it seems he managed to be ruder in Thai, than he was in English! Masks were on sale right across the street, so I purchased one but I now choose not to set foot in Kept, ever. So, I walked three hundred metres to Ruantalay restaurant, and I had a fantastic lunch there. Pity this rude, power-hungry doorman guy managed to ruin this place for me, I was eager to try.
Date of stay: June 2020
Service
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Kept Bangsaray Hotel Pattaya, General Manager at Kept Bangsaray Pattaya, responded to this reviewResponded 18 July 2020
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Stayed for 4 nights in February , originally booked for 3 but decided to stay for longer as we were so pleased with the hotel. We were a family group of Thais and British, with ages from 4- 60+. We had a wonderful stay. The staff were helpful,friendly and courteous and looked after us all very well. The rooms were clean, the bed comfortable,the shower great. Wonderful view from our room and I especially enjoyed the evening chocolates. We had a lot of fun in the pool with our Granddaughter and there were fresh towels available whenever needed. The breakfasts provided a wide variety of foods, certainly our Thai family enjoyed these but we did as well something different every day. We thought there was a wide choice of western food available and all very tasty. Celebrated my birthday while there, great service lovely food and even a cake with a candle. We hope to visit again on our next visit to Thailand.
Date of stay: February 2020
Trip type: Travelled with family
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Excellent location on the beach with stunning sea views. What a place to relax.
The bed was big,comfy and spacious, with a big ceiling fan to quickly cool the room, as the air conditioning switches off if balcony doors left open. Furniture in the room was a bit of a mis match. Big bathroom with seperate shower and toilet.
There was plenty of choice at breakfast, as mentioned the Thai selection was much better. The dinning area was clean and spacious and you could chose cool inside or outside.
The standard room was 3500 baht, bit on the expensive side, you are paying for the location. The pier café is well worth a visit. We found the reception very friendly and helpfull and we enjoyed our stay
Date of stay: March 2020
Sleep Quality
Rooms
Service
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Booked 2 rooms for three adults at a last minute discounted price ( everywhere almost full and expensive as still new year holidays)
We made an excellent choice however there are some areas that could be improved.
Good
Staff- as soon as you walked in you could tell the staff were well trained and engaged , friendly and very helpful
Cleanliness - very clean
Design and layout- not done on the cheap ! Lovely layout like the Maldives
Ambience - lots to do and only about 26 rooms not overcrowded and relatively peaceful
Decor - great design and layout with the two piers and sea views, as well as a jacuzzi on your balcony and complimentary bath bombs
Extras - hotel has two boats and we experienced an evening and also a morning boat trip . This was well organised and free a great USP
Extras - a free hotel transfer took us to the main beach and also dropped us at a restaurant in town and picked us up - totally free although we tipped the driver
Pool - an infinity pool with giant inflatable duck amazing
Fishing pier !! Can get rods at reception
End of pier bar amazing for sunset drinks get a good seat facing sunset go early
Pool table, table football, electric scooters and bikes
Breakfast was good mostly ASIAN style but an egg station was there - we did have power cut on second day which was awkward around breakfast
Not so good
Horrible piped music all day from breakfast until the live entertainment starts spoils the peace and tranquility of the lapping waves
Private beach this is a small walk from hotel but quite frankly a waste of time it is a dump - washed up rubbish weeds growing in the sand - it doubles as a Sunday market
Food and drink prices - over the top this is a hotel in a residential area so have a captive audience , however many outsiders visit for the end of pier bar so clearly people are willing to pay for the location for information an oil massage at the hotel was 700 Thb
The end of pier bar seemed to have some issues - could not provide food that was on the menu, one time refused to let me book drinks to the room and said cash only. Also total lack of snacks to have with beer ! Popcorn once the other nights we raided mini bars for Pringles and nuts
I will go back
Date of stay: January 2020
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
