We book a room at this falsely advertized 4 star hotel for 2 nights. The hotel has two trakts, one apparently a 4 star part and the other one with minimal accomodations. We were given the latter.
Arrival: Room temperature 16 degrees C. We were told that the heating had fallen out yesterday and was now functioning at minimal capacity. We asked if we could use the steam bath: Door out of order, we were told. The swimming pool is a mini mini, the web presentation show a rather large one! We tried turning on the TV in our cold room. TV out of order and was later replaced with a mini TV! At dinner: We ordered an espresso: Espresso machine out of order! Departure: Elevator out of order, so we had to carry our luggage on foot from the third floor and when we confronted the ower with all the problems we had had, we did not even get an apology for all the inconveniences! The moral of the story: Don't be fooled by their web presence and avoid this hotel at all costs!More
- Free Wifi
- Breakfast included