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Neptune Hotels - Resort, Convention Centre & Spa
Ranked #1 of 16 Hotels in Mastichari
Certificate of Excellence
Reviewed 30 August 2017 via mobile

Very good place, we enjoyed every minute.
Alotof things to do.
Good service.
Nice restaurants and welcoming staff.
Few swimming pools around and amazing beach.
The rooms are clean and had everything you need.
Reccomended!

Stayed: August 2017, travelled with family
Thank Doron T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neptune_Kos, Administrative Assistant at Neptune Hotels - Resort, Convention Centre & Spa, responded to this reviewResponded 31 August 2017

We would like to thank you for taking the time to write us your kind feedback, which we read with pleasure. It is very nice to hear that you enjoyed your vacation to the fullest here at Neptune Hotels and that you were so satisfied with everything.

It is a compliment for us that you mention our beautiful beach. This year, for the 15th consecutive time, our hotel beach has been awarded with the Blue Flag and therefore we take much pride in keeping it in the best possible condition.

We hope to have the opportunity to welcome you again at Neptune Hotels Resort, Convention Centre & Spa and until then, we wish you all the best.

Yours sincerely,

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4 - 8 of 586 reviews

Reviewed 26 August 2017 via mobile

We went here for a week, and it is a very nice resort. The room was nice and a lot of space and although we had view to the pool, there were no noice at all.
We played Minigolf, used the fitness facilities, took the windsurfing snupper Stunde and rented Mountainbikes- everything was so fine and all the staff is very polite and helpful. Every staff you meet says Kalimera and smiles.
We saw one of the shows at the Theater and it was very entertaining.
A special thanks too all the chefs, the staff in Taverna, and Elli at the Proteas. She gave us a special and exclusive dinner experience and she made the best crepe Suzette.
We can definitely recommends this resort.

Stayed: August 2017, travelled as a couple
Thank Chokoladetrold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neptune_Kos, Administrative Assistant at Neptune Hotels - Resort, Convention Centre & Spa, responded to this reviewResponded 29 August 2017

We would like to thank you for taking the time to write us your kind feedback, which we read with pleasure. It is very nice to hear that you enjoyed your vacation to the fullest here at Neptune Hotels and that you can definitely recommend us.

We are very happy to see that you mentioned our provided sports facilities as well as the show you visited in the evening at our Apollon Theatre positively. Also, it is a big compliment for all of us that you appreciated the friendly staff so much. We all do the utmost to provide our guests with the best possible service and a comfortable atmosphere.

We hope to have the opportunity to welcome you again at Neptune Hotels Resort, Convention Centre & Spa and until then, we wish you all the best.

Yours sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2017 via mobile

We actually spend our fifth holiday at the Neptune Hotels Resort and Spa. The policy is sustainable so we find usually the same staff each year. It is a kind of coming home and feeling well.
The appartements and rooms are spread widely and embadded in a great and well arranged garden. The animation team is acting reluctant, the bars and restaurants are in top conditions, the offered food and drinks good. The wine card is more or less local Greek. In the evenings it is quite silent from 10:30 pm. If you want to have party you have to go outside.
I am confident that we will come back again.

Stayed: August 2017, travelled with family
Thank Thomasbesch1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neptune_Kos, Administrative Assistant at Neptune Hotels - Resort, Convention Centre & Spa, responded to this reviewResponded 23 August 2017

We would like to thank you for taking the time to write us your kind feedback. It is a great satisfaction for all of us to have pleased repeater guests like you, which enjoy their stay here in Neptune Hotels and feel so comfortable with us that they decide to visit us for the fifth time.

It is a big compliment for us to read that you have a kind of “coming home” feeling when you come here, showing that you feel completely relaxed with us. As you indicated, a lot of our staff has been working with us for many years now, which provides our hotel with the opportunity to offer a personal atmosphere in combination with a professional service.

It will be our pleasure to welcome you again at Neptune Hotels Resort, Convention Centre & Spa and until then, we wish you all the best.

Yours sincerely,

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Reviewed 14 August 2017 via mobile

It was the most awesome relax-vacation I've ever had. Starting from the reception, room, restaurants, facilities, theater, 5 pools, mini market, stores, spa, bars and ending with the people. The hotel is amazing, you get all you need there, we didn't have to go out from the hotel for a second. The view is so beautiful and relaxing, I have just good words to say about this hotel. Very highly recommended!!!!! Don't miss!!
Thank you also for the surprise birthday cake, it was really touching ✨we'll be back again for sure.

Stayed: August 2017, travelled with family
Thank Michal E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neptune_Kos, Administrative Assistant at Neptune Hotels - Resort, Convention Centre & Spa, responded to this reviewResponded 16 August 2017

We would like to thank you for taking the time to write us your kind feedback, which we read with pleasure. It is very nice to hear that you enjoyed your vacation to the fullest here at Neptune Hotels and that you were so satisfied with everything.

We are very happy that you enjoyed our spacious and well equipped property with all the various facilities and that you could relax completely. The resort is built on 150.000 m² to provide our guests with the space for quiet moments and repose as well as sports and fun.

It will be our pleasure to welcome you again at Neptune Hotels Resort, Convention Centre & Spa and until then, we wish you all the best.

Yours sincerely,

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Reviewed 9 August 2017 via mobile

You can spend time as family or you can enjoy as well time as a couple. Food is good and the surf / sailing school is well equiped. We spend a great time the 2nd time. My kidz like the entertainment very much. The rooms are ok and the housekeeping does a great job. We love to be here.

Stayed: August 2017, travelled with family
Thank Stefan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neptune_Kos, Administrative Assistant at Neptune Hotels - Resort, Convention Centre & Spa, responded to this reviewResponded 14 August 2017

We would like to thank you for taking the time to write us your kind feedback. It is a great satisfaction for all of us to have pleased repeater guests like you, which return to our hotel time after time to enjoy their holidays.

It is very nice to read that our delicious food, our well equipped water sports center, the cleanliness as well as our entertainment program, all contributed to the fact that you and your family enjoyed your holidays to the fullest here at Neptune Hotels.

It will be our pleasure to have the opportunity to welcome you again at Neptune Hotels Resort, Convention Centre & Spa and until then, we wish you all the best.

Yours sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Neptune Hotels - Resort, Convention Centre & Spa

Address: Mastihari, Mastichari 853 02, Greece
Phone Number:
Region: Greece > South Aegean > Dodecanese > Kos > Mastichari
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Mastichari
#1 Spa Hotel in Mastichari
#1 Romantic Hotel in Mastichari
#1 Top resorts Hotel in Mastichari
#1 Luxury Hotel in Mastichari
#1 Family Hotel in Mastichari
Price Range: RM568 - RM1,658 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Neptune Hotels - Resort, Convention Centre & Spa 5*
Number of rooms: 569
Official Description (provided by the hotel):
Neptune Hotels - Resort, Convention Centre & Spa, an ample holiday resort on the island of Kos with rooms, suites and apartments is built in the traditional style of the Greek island architecture and located directly at a long sandy beach. The complex offers luxurious facilities and first-class accommodation in its main building as well as in the surrounding bungalow units, complimented by the traditional Greek hospitality. Four restaurants, eight bars, four outdoor pools, a modern conference center, various sports facilities, professional child care, diversified evening entertainment as well as the relaxing ambiance of the Neptune Spa reflect the high level of comfort and service at Neptune Hotels.The 150.000 m² private complex on the island of Kos is located 8 km away from the international airport of Kos, 18 km from the town of Kos and 5 km from the picturesque village of Mastihari. Neptune Hotels is the ideal place for relaxation and holidays, as well as an attractive convention & incentive destination. ... more   less 
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Also Known As:
Neptune Hotels - Resort, Convention Centre Hotel Mastichari
Neptune Hotels - Resort, Convention Centre And Spa
Neptune Hotel And Convention Centre
Neptune Resort And Convention Centre
Neptune Hotels - Resort, Convention Centre & Spa Kos/Mastichari, Greece

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