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Reviews (636)
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12 - 17 of 636 reviews
Reviewed 26 August 2017 via mobile

We went here for a week, and it is a very nice resort. The room was nice and a lot of space and although we had view to the pool, there were no noice at all.
We played Minigolf, used the fitness facilities, took the windsurfing snupper Stunde and rented Mountainbikes- everything was so fine and all the staff is very polite and helpful. Every staff you meet says Kalimera and smiles.
We saw one of the shows at the Theater and it was very entertaining.
A special thanks too all the chefs, the staff in Taverna, and Elli at the Proteas. She gave us a special and exclusive dinner experience and she made the best crepe Suzette.
We can definitely recommends this resort.

Stayed: August 2017, travelled as a couple
Thank Chokoladetrold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neptune_Kos, Administrative Assistant at Neptune Hotels - Resort, Convention Centre & Spa, responded to this reviewResponded 29 August 2017

We would like to thank you for taking the time to write us your kind feedback, which we read with pleasure. It is very nice to hear that you enjoyed your vacation to the fullest here at Neptune Hotels and that you can definitely recommend us.

We are very happy to see that you mentioned our provided sports facilities as well as the show you visited in the evening at our Apollon Theatre positively. Also, it is a big compliment for all of us that you appreciated the friendly staff so much. We all do the utmost to provide our guests with the best possible service and a comfortable atmosphere.

We hope to have the opportunity to welcome you again at Neptune Hotels Resort, Convention Centre & Spa and until then, we wish you all the best.

Yours sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2017 via mobile

We actually spend our fifth holiday at the Neptune Hotels Resort and Spa. The policy is sustainable so we find usually the same staff each year. It is a kind of coming home and feeling well.
The appartements and rooms are spread widely and embadded in a great and well arranged garden. The animation team is acting reluctant, the bars and restaurants are in top conditions, the offered food and drinks good. The wine card is more or less local Greek. In the evenings it is quite silent from 10:30 pm. If you want to have party you have to go outside.
I am confident that we will come back again.

Stayed: August 2017, travelled with family
Thank Thomasbesch1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neptune_Kos, Administrative Assistant at Neptune Hotels - Resort, Convention Centre & Spa, responded to this reviewResponded 23 August 2017

We would like to thank you for taking the time to write us your kind feedback. It is a great satisfaction for all of us to have pleased repeater guests like you, which enjoy their stay here in Neptune Hotels and feel so comfortable with us that they decide to visit us for the fifth time.

It is a big compliment for us to read that you have a kind of “coming home” feeling when you come here, showing that you feel completely relaxed with us. As you indicated, a lot of our staff has been working with us for many years now, which provides our hotel with the opportunity to offer a personal atmosphere in combination with a professional service.

It will be our pleasure to welcome you again at Neptune Hotels Resort, Convention Centre & Spa and until then, we wish you all the best.

Yours sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2017 via mobile

It was the most awesome relax-vacation I've ever had. Starting from the reception, room, restaurants, facilities, theater, 5 pools, mini market, stores, spa, bars and ending with the people. The hotel is amazing, you get all you need there, we didn't have to go out from the hotel for a second. The view is so beautiful and relaxing, I have just good words to say about this hotel. Very highly recommended!!!!! Don't miss!!
Thank you also for the surprise birthday cake, it was really touching ✨we'll be back again for sure.

Stayed: August 2017, travelled with family
Thank Michal E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neptune_Kos, Administrative Assistant at Neptune Hotels - Resort, Convention Centre & Spa, responded to this reviewResponded 16 August 2017

We would like to thank you for taking the time to write us your kind feedback, which we read with pleasure. It is very nice to hear that you enjoyed your vacation to the fullest here at Neptune Hotels and that you were so satisfied with everything.

We are very happy that you enjoyed our spacious and well equipped property with all the various facilities and that you could relax completely. The resort is built on 150.000 m² to provide our guests with the space for quiet moments and repose as well as sports and fun.

It will be our pleasure to welcome you again at Neptune Hotels Resort, Convention Centre & Spa and until then, we wish you all the best.

Yours sincerely,

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Reviewed 9 August 2017 via mobile

You can spend time as family or you can enjoy as well time as a couple. Food is good and the surf / sailing school is well equiped. We spend a great time the 2nd time. My kidz like the entertainment very much. The rooms are ok and the housekeeping does a great job. We love to be here.

Stayed: August 2017, travelled with family
Thank Stefan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neptune_Kos, Administrative Assistant at Neptune Hotels - Resort, Convention Centre & Spa, responded to this reviewResponded 14 August 2017

We would like to thank you for taking the time to write us your kind feedback. It is a great satisfaction for all of us to have pleased repeater guests like you, which return to our hotel time after time to enjoy their holidays.

It is very nice to read that our delicious food, our well equipped water sports center, the cleanliness as well as our entertainment program, all contributed to the fact that you and your family enjoyed your holidays to the fullest here at Neptune Hotels.

It will be our pleasure to have the opportunity to welcome you again at Neptune Hotels Resort, Convention Centre & Spa and until then, we wish you all the best.

Yours sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2017 via mobile

We have stayed at Neptune for 6 days and had an excellent experience. We have ordered one family room and our arrival we had notified that we had been upgraded to two separated adjacent rooms. The rooms were perfect with a great view to the beautiful pool. The resort is built of many small nice two story
buildings with magnificent gardening and sculptures.
The meals were excellent - the best we had experienced in Greece until now, and we had visited many hotels in Greece. The entertainment at night were also in good quality.
The only thing is that
Other restaurants than the main one, are in 50% discount instead of free of charge as we had on other hotel however they have great food there in very high quality and delicious.
We had great time at the resort. The service was excellent. Most recommended!

Stayed: July 2017, travelled with family
Thank YoramY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neptune_Kos, Administrative Assistant at Neptune Hotels - Resort, Convention Centre & Spa, responded to this reviewResponded 2 August 2017

We would like to thank you for taking the time to write us your kind feedback which we read with pleasure. We are very happy to hear that you and your family enjoyed your vacation to the fullest here at Neptune Hotels and that you were so satisfied with the received room upgrade.

It is a compliment to us that you enjoyed the taste, quality and variety of the food at our restaurants so much. Year by year we try to improve the quality as well as implement feedbacks and suggestions from our guests where possible in order to achieve the best results.

We hope to have the opportunity to welcome you again at Neptune Hotels Resort, Convention Centre & Spa and until then, we wish you all the best.

Yours sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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