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All reviews great apartment playing mini golf relaxed holiday level of service perfect stay sandy beach lots of space sea front sea view beautiful location skala punta resort falkensteiner pools luxury maintenance
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Reviewed 28 September 2020

Short stop in Senia, our friends recommended us to stay here. There were not so many guests so we got all the attention ☺️ Really clean apartments, great service and also food in Planika. All the best for the whole team in these hard times. Great value for money.

Date of stay: September 2020
Trip type: Travelled as a couple
Thank MarcTRT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lovre Lovrencic, General Manager at Falkensteiner Premium Apartments Senia, responded to this reviewResponded 30 October 2020

Dear MarcTRT,

Thank you for staying often with us at Falkensteiner Premium Apartments Senia!
We would also like to thank you for your comments, as we really appreciate feedback from all our guests especially repeater guests.
Our team always tries to do the best for our guests during their stay so it is nice to hear such a feedback.
We hope we will have a chance to welcome you again in Falkensteiner Premium Apartments Senia!
Wishing all the best!

Lovre Lovrencic & SeniaTeam!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2020 via mobile

We stayed at Senia premium apts in August 2020, after having a fairly solid stay in 2019. We rented the largest apartment (400 EUR/day) hoping for great accommodation. It ended up as a total disappointment, with us having to fight to get a barely acceptable accommodation.

First things first...there are two type of apartments, those that have private owners (better equipped) and those owned by Falkensteiner (usually dirty and badly maintained). Price is the same, allocation is matter of luck. We had to fight to get the one from the private owner. Anyway, in the end we shortened our stay for one week and left for another accommodation.

Good:
Great location, Punta Skala is really nice and views from the apts are great. View from largest apartments is amazing, balcony is great, apts are large, pools are nice. When we complained the receptionist told us to go to Greece if we don’t like it here. Again, 400 EUR/ night. Manager on duty, Lovro, was great, but he cannot work with bad staff. I reckon he will bail out within a year or so, this place is just bad. You are free to treat the place as your own place...you can bring guests, grill on the balcony, bring your own bikes and SUPs. That freedom is cool.
WiFi connectivity is quite solid.
Do use the car cleaning service I resort, guys are awesome, very professional, just settle the price in cash and pay the guys directly (leave tip).

All in all, we’re done with Falkensteiner in Croatia, be it Senia, Iadera or Diadora. It’s the same management, same crew. I’ll continue staying with Falkensteiner in Austria and Italy and keep my gold status, but their ops in Croatia need a proper reboot before we spend more money with them.
I am particularly angry since we like the location, have friends coming there and generally enjoyed our stay. However, I am not shelling out 8-10 kEUR for a vacation where I have to negotiate cleaning quality, fight with a dude trying to charge me 5 EUR for shooting hoops and buy 200 EUR of cleaning gear to get my apartment ready for use. No way!

Bad:
Cleaning service is really bad, this is not 5-star service. Apts are dirty, once cleaned they are still dirty. If you’re lucky to get the apt with a private owner you might be lucky. Buildings are showing age and maintenance is spotty. Sandy beach below apts is not private and there is no service. Majority of people on the beach are locals and they take the sunbeds reserved for Falkensteiner. Generally, everything outside of the hotel/apt fence is not well maintained. This place has so much potential and bad management/maintenance is simply killing it. It is really sad.
Local resort restaurant, Bracera, has great location but prices are outrageous, 20-30% higher than best restaurants in Zadar. Also, good is passable at best. Views are amazing though.

Ugly:
They will try to charge for everything. 9.5 EUR/day for parking, 5 EUR/h for playing basketball (yeah, no kidding, it’s not even a proper basketball court). I mean, of course we should pay for playing mini-golf or tennis, but shooting hoops? Common!
Receptionists in Senia are generally nice, but unless you get Lovro (manager) or few senior people, you’ll solve nothing.

Date of stay: August 2020
Trip type: Travelled with family
Thank orhankhopar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lovre Lovrencic, General Manager at Falkensteiner Premium Apartments Senia, responded to this reviewResponded 28 September 2020

Dear Mr Orhankhopar,

First of all, we would like to thank you and your family for staying at Falkensteiner Premium Apartments Senia

We would also like to thank you for your letter of comments, as we really appreciate every feedback from all our guests. These comments are always important for us, and we really try to take them all as our guideline for the future improvement.

In Falkensteiner Premium Apartments Senia we are constantly working on guest satisfaction and daily improvement of all services and facilities, and we are putting a lot of effort to become better and better with each day and we really believe that we are the right place where guests can experience a great holiday and enjoy a nice quality time together.

With this email I would like to apologize for the inconvenience that you had during your stay with us.
We really hope you will be our dear guest again in the future.

Wishing all the best to you and your family

Lovre Lovrencic & Senia Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2020

Zagreb, Valentina
Breathtaking sunset! ❤️
We Had an amazing time at your hotel. It was a really relaxed holiday , with amazing views and service.
We were very happy with the level of service, the hotel and the appartmant Senia is BEAUTIFUL itself, but we knew that what impressed us overall was the food, room service and the professionality of the staff, softly green grass, the cleen pool, and an amazing Sunset who is just breathtaking!
The staff were always positive, smiling and funny, also very professional.
We will definitely be back to breath that romantic time again❤️

Date of stay: August 2020
Trip type: Travelled as a couple
Thank Discover240433
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lovre Lovrencic, General Manager at Falkensteiner Premium Apartments Senia, responded to this reviewResponded 31 August 2020

Dear Valentina,

Thank you for staying often with us at Falkensteiner Premium Apartments Senia!
We would also like to thank you for your comments, as we really appreciate feedback from all our guests especially repeater guests.
Our team always tries to do the best for our guests during their stay so it is nice to hear such a feedback.
We hope we will have a chance to welcome you again in Falkensteiner Premium Apartments Senia!
Wishing all the best!
Lovre Lovrencic & SeniaTeam!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2020

The stay in the Senia apartments was very pleasant, the staff extremely friendly, everything was perfect!
In addition to beautiful accommodation, the hotel offers a lot of different facilities for adults and children.
We recommend to everyone!
We will definitely come next year as well.

Date of stay: August 2020
Trip type: Travelled with family
Thank Pioneer631827
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lovre Lovrencic, General Manager at Falkensteiner Premium Apartments Senia, responded to this reviewResponded 31 August 2020

Dear Pioneer631827,

Thank you for staying often with us at Falkensteiner Premium Apartments Senia!
We would also like to thank you for your comments, as we really appreciate feedback from all our guests especially repeater guests.
Our team always tries to do the best for our guests during their stay so it is nice to hear such a feedback.
We hope we will have a chance to welcome you again in Falkensteiner Premium Apartments Senia!
Wishing all the best!
Lovre Lovrencic & SeniaTeam!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2020

We loved our stay and had a great vacation. Apartment was super clean and staff was highly professional. Nearby beach is a true gem with crystal clean sea. Perfect price/quality-ratio! I highly recommend this place!

Date of stay: July 2020
    • Value
    • Cleanliness
    • Service
1  Thank carmelteresa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lovre Lovrencic, General Manager at Falkensteiner Premium Apartments Senia, responded to this reviewResponded 31 August 2020

Dear Mrs Carmelteresa,

Thank you for staying often with us at Falkensteiner Premium Apartments Senia!
We would also like to thank you for your comments, as we really appreciate feedback from all our guests especially repeater guests.
Our team always tries to do the best for our guests during their stay so it is nice to hear such a feedback.
We hope we will have a chance to welcome you again in Falkensteiner Premium Apartments Senia!
Wishing all the best!
Lovre Lovrencic & SeniaTeam!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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