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Santiburi Koh Samui
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Reviews (907)
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All reviewssantiburi resortgarden villabeach restaurantthai restaurantleading hotels of the worldsports complexrim talaykids clubjuice barsun creambeach staffkoh samuibeach boysplunge poolpalm treesmoment you arriveexcellent resort
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152 - 157 of 907 reviews
Reviewed 30 August 2016 via mobile

The place is absolutely amazing: beautiful wide beach (but hazy water in this part of the island), great interior design - very elegant and "quiet", amazing gardens, fantastic breakfast, wonderful staff. We loved everything there - they raised our holidays expectations really high now! If you are leaving in the evening and the resort offers you a very late check-out or provides you with anything you could need during your stay - it's perfect! The only thing is that's we are a young couple... And it is also advertised as a couples resort while it is not... The kids are all over the beach and it's their paradise - and it might get loud... For families it is perfect.

Stayed: August 2016
2  Thank maja_za_2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantiburiGR, Guest Relations Manager at Santiburi Koh Samui, responded to this reviewResponded 3 September 2016

Dear maja_za_2,
We are thrilled that you had a wonderful experience with us and thank you for your very nice review. We are glad that you had a memorable stay and that the team managed to raise your holiday expectations. It is great to know that we could make your stay with us even more pleasant being able to provide you late check-out that actually always depends on occupancy of the resort. Thank you once again for choosing us for your holiday and we would be happy to welcome you one day back!
Sunny regards,
Tanya
Senior Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2016

Resort still keeps personal touch with the staff all being very friendly and knowing your names. With a young family, this resort offered a good variety of activities and with close proximity to the beach.

  • Stayed: August 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank hotfoot2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantiburiGR, Guest Relations Manager at Santiburi Koh Samui, responded to this reviewResponded 2 September 2016

Dear hotfoot2016,
Thank you very much for choosing Santiburi Resort Beach & Spa and for sharing your comment on Tripadvisor. We are happy you enjoyed our property and variety of activities.
We are also glad to read about the friendliness of our team members, thank you for your kind words!
Best regards and looking forward to welcome you again in the future.
Tanya,
Senior Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2016

The hotel has plenty of facilities and the rooms are excellent. Service was very good with plenty of events on offer on a daily basis. It is aimed at families with plenty of care for those in need of a kids club. The spa was also a big plus. The water sports on offer could have done with more availability of the different items especially if you are visiting at a busy time. The food menu at the pool and the beach was a a little uninspiring which led to us going out to the local fisherman's village which had plenty of choice.

  • Stayed: August 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Brian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantiburiGR, Guest Relations Manager at Santiburi Koh Samui, responded to this reviewResponded 31 August 2016

Dear Brian R,
Thank you for taking the time to forward your feedback regarding your recent stay at Santiburi Beach Resort & Spa. We are happy to read that you loved your rooms, spa, kids club and fully enjoyed our facilities. But we regret to know that we could not meet your expectations on some points and we took in consideration your remarks about menu in both restaurants and about water sports items. Thank you once again for bringing these matters to our attention. We do hope to have another opportunity to welcome you back soon and have a chance to show you all improvements we have done.
Kind regards,
Tanya
Senior Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2016

A great place to spend a week on the beach and by the pool. With fabulous diving nearby. The biggest swimming pool I have ever seen. Never crowded. Very good food, good location. Thanks for a fun week.

Room Tip: Family suites are excellent
  • Stayed: July 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank emmdxb2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantiburiGR, Guest Relations Manager at Santiburi Koh Samui, responded to this reviewResponded 29 August 2016

Dear emmdxb2015,
thank you for taking the time to share your feedback. Your satisfaction with the holiday is a delight for us. We are glad that you especially liked our pool, food and our location. Thank you once again and all of us look forward to welcoming you and your family back soon!
Best regards,
Tanya
Senior Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2016

We were a family of 5 with 3 daughters ranging from 16 to 23. We stayed in a Spa Pool Villa (wonderfully spacious and comforatble) and our daughters in Garden Villa with plunge pool (number 508), also lovely. Water bottles supplied in abundance which is so welcome - too many hotels limit guests to a couple of measly complimentary bottles of water a day - here they constantly re-supply! Great beach with the most attentive, lovely staff. Water sports are free and my husband sailed every day. Once again, water bottles provided all the time, as well as refreshing ice creams. Only a few, non pushy, beach vendors pass by, hardly any non hotel guests to be seen throughout our stay.
Breakfasts are awesome - anything you could possibly think of they offer and delicious too.
The staff deserve a special mention - from the taxi drivers, to bell hops, reception, cleaners, restaurant, beach, gardens... all are unfailingly friendly and helpful and proactive.
Although we didn't use the pool (who needs it when you have such a fab beach) it was enormous and never crowded - wonderful for younger guests I would think.
The yoga class is also worth a mention - best teacher any of us have ever had.
Excellent gym!
Wonderful spa - we had many massages and treatments and all were amazing. Head, neck and shoulders highly recommended!

Room Tip: Beach front villas have great views but not as private.
  • Stayed: August 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
3  Thank Brita V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantiburiGR, Guest Relations Manager at Santiburi Koh Samui, responded to this reviewResponded 28 August 2016

Dear Brita V,
We are delighted that you had a wonderful experience with us and thank you for your very nice review for us on this site.
We aim to make our guests feel truly welcome and comfortable throughout their time with us and so we are delighted to learn that this was noticed and that you liked our property and the facilities of the resort. It is also great to know that our staff provided outstanding service and made your stay special. Thank you for your kind words!
Comments like yours reinforces our belief that we are going in the right direction!
We hope to welcome you and your family back in the near future!
Best regards,
Tanya
Senior Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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