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Pullman Phuket Panwa Beach Resort
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Reviews (2,021)
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214
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1,036
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38
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All reviewsaqua restaurantpool baredge barlandside poolsea viewpanwa beachpool villafamily martcurry nightlow tidekids clubjunior suitekids poolprivate beachhappy hourconvenience storetaxi service
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24 - 29 of 2,021 reviews
Reviewed 11 March 2018 via mobile

My first time here with my friend, once we walked in, staffs are all welcome and helpful. Good advice and upgrade us to a nice room. Thanks to Khun Gem ^ ^ and all staffs....you're done great!! . We enjoyed time here with room, sea and food so much. Will be back again!!

Stayed: March 2018, travelled as a couple
Thank pattaraporn c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM P, General Manager at Pullman Phuket Panwa Beach Resort, responded to this reviewResponded 15 March 2018

It is great to read your glowing review of our Pullman lifestyle resort, especially the "welcome helpful" service from our staff.

We look forward to welcoming you back to Phuket, Cape Panwa in the future.

Best wishes,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2018 via mobile

We were here 4 nights before moving to Koh Yao Yai and this was a delight. Rooms excellent and overlooked pool so each day we just walked out of patio door to poolside. They had lovely restaurants food was superb as were staff and service. There was a call system so you didn’t have leave comfort of poolside to order meals or drinks. Whole experience here was superb and if you wanted you could just walk out of resort and get street food. Would love to return.

Stayed: January 2018, travelled with family
1  Thank JOHN K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM P, General Manager at Pullman Phuket Panwa Beach Resort, responded to this reviewResponded 15 March 2018

We are thrilled to discover how much you enjoyed your stay with us. I look forward to sharing your positive feedback with our executive Chef and other resort staff who helped make your vacation so enjoyable.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2018 via mobile

My husband and I stayed here for 3 nights and I am defitenely coming back here again. The service is very good and the GM of the Pullman Panwa Beach Resort Hotel (James) is very friendly and very helpful in every ways. I will strongly recommend to my family and friends to stay here.

Stayed: March 2018, travelled as a couple
Thank Juliee G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM P, General Manager at Pullman Phuket Panwa Beach Resort, responded to this reviewResponded 15 March 2018

It was great to meet you during your stay at our Pullman lifestyle resort.

Thanks for taking the time to recommend our resort to other travelers who are keen to relax during their vacation.

Best wishes,
James Murphy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2018 via mobile

Hotel was located beside the beach it was nice seeing the full view of the ocean upon entering the lobby. At Aqua restaurant I was amazed of how Jay welcomed me, he was so professional handling guest... I asked him to booked a table for my dinner for I will go at the bar to have a sip of cocktail first before dining in, he assisted me up to the “Edge beach club (the bar)” making sure that everything is okey and he also handed me the bar menus as well. The view from the lounge was spectacular it was really unwinding!
I came back to Aqua restaurant to have my booked dinner... restaurant was not busy that time just a couple of guest were dining in. Menus were quite presentable and food variety was not that much. I ordered for a tomoato soup for stater, roasted chicken for main and raspberry sorbet for dessert. Staff gave me some starter bread with tamarind jam and butter on side and it was tasty! I liked the pumpkin bread!
Tomato soup was creamy and cheesy it was very good and tasty but l’m quite disappointed with my main the chicken looked dry and the fries looked sad, overall food presentation was poor. I wasn’t able to finish it all because it was tasteless and fries are saggy.
After dining I went straight up to the “Junction bar” located near the lobby facing the ocean view...the set up was cozy providing guest with some entertainment like pool table and a projector showing a sports channel. Mut and Benz are very lovely bartenders they always smile! I didn’t get bored while drinking my cocktail.
Overall experience in this hotel was good because of the service they provide but foods need to be improved.
Thank you for you service!

Stayed: February 2018
1  Thank Nico N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM P, General Manager at Pullman Phuket Panwa Beach Resort, responded to this reviewResponded 2 March 2018

While it is great to read your positive comments about the quality of service delivered by our Pullman team, we are sorry to discover you were not happy with the quality of food. Your valuable feedback has been discussed with our Executive Chef and he will address the issues you encountered during your stay.

Kind regards,
James Murphy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2018

Very good service, everyone is eager to take care of you. Perfect territory with amazing views of the sea and mountains. Very good rooms, and all the necessary things in a very comfortable bath room. Swimming pool is very nice as well... As about the sea, one dont have much possibilities to swim in it because of low tide. It is good for families, but not good for people who came to have some fun - to get to Patong one must spend 800 THB and one hour time.

  • Stayed: February 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank _Odessa_Ukraine533
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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