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Sol Beach House Phu Quoc
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Reviews (519)
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Reviewed 4 weeks ago

Not far from the airport and outside of the main town, you will find the Sol Beach House. Having stayed in smaller boutique hotels in Vietnam, this is more a kin to a Western chain and therefore loses some of the Vietnamese charm. Hotel is frequented by British and Italian and caters accordingly.the rooms are fresh, modern and large, lots of storage space. A large choice of sunbeds either by the pool or the beach, however lots tended to be reserved for considerable periods of time without ever seeing who they were to be occupied by. Breakfast is a feast for all culinary tastes and we dined twice at the restaurant by the pool which served local fayre.

Stayed: March 2018
2  Thank Lizolo23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lance L, Guest Relations Manager at Sol Beach House Phu Quoc, responded to this reviewResponded 3 weeks ago

Dear Lizolo23,

Greeting from Sol Beach House Phu Quoc.

Thank you so much for your stay in our Hotel. I hereby highly appreciate your comments and suggestions. It is a pleasure to hear from you and your constructive feedback and this is the only way for us to upgrade our facilities, to improve our service and to make sure our staffs can do better to reach your expectation.

I’ll be looking forward to your next arrival in a soon future and show you our improvement and I would thank you not to hesitated to contact us if we could have any further assistance.




Sincerely Yours,

Lance Leong (Mr.)
Guest Experience Department
Sol Beach House Phu Quoc

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

It was hard to choose this resort as there has a lot of bad review on trip advisor. But we still kept our decision to choose this resort. And we were right!Resort has airport shuttle bus, we used to book in advance and the service was good, driver was so nice to check if all of guest were in the bus. When we arrived resort, just one word: WOW! The landscape was beautiful, from lobby area, you can see the pool and the beach are seem together. The room was beautiful, we travelled together and were assigned next to each other for our group. The room cleaness is perfect, our room were kept clean even we didn't ask for make room up. The stafd were amazing, frinedly and helpful. Especially operator, receptionist, bellman were amazing. What I can see that they always smile, willing to answer every questions which we asked.Especially, you will see the managers's responsible if you have any problem. They willing to assist you to solve any issue which you had. They are well-trained for professional service. The pool was amazing with sun chair and Bali's hammock and you will see the staff's smile every corner in this resort. We were very happy when stayed at Sol Beach House as it brought to us comfortable time, valuable. I will recommend this resort to my friends whenever they visit Phu Quoc.

Stayed: April 2018, travelled with friends
Thank Ruby1508
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lance L, Guest Relations Manager at Sol Beach House Phu Quoc, responded to this reviewResponded 4 weeks ago

Dear Ruby1508,

It is a big honor for Sol Beach House Phu Quoc to have you as our guest! You cannot imagine how proud I and the whole team were when reading your glowing review.

We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding from service to food of our resort are gorgeous and greatly appreciated and will help ensure the services provided at Sol Beach House are of the highest quality. We are so pleased that you're enjoying your holiday!

We thank again for taking the time to share your experience, also suggestion. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc island.



Sincerely Yours,

Lance Leong (Mr.)
Guest Experience Department
Sol Beach House Phu Quoc

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

The beach house has a very beautiful swimming pool, 3 restaurants, and all rooms with sea views are clean and comfortable.Good staffs with helpful attitude. We will recommend to stay in this hotel while you are staying in Phu Quoc. We planned to stay 4 night only but eventually we stay for 16 night, The only problem is the location, it is a little bit far away to down town, but you can call a taxi or rent a bike if you want to.

Room Tip: The higher the better view
Stayed: April 2018, travelled as a couple
1  Thank SharonHsu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lance L, Guest Relations Manager at Sol Beach House Phu Quoc, responded to this reviewResponded 4 weeks ago

Dear SharonHsu,

It is a big honor for Sol Beach House Phu Quoc to have you as our guest! You cannot imagine how proud I and the whole team were when reading your glowing review.

We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding from service to food of our resort are gorgeous and greatly appreciated and will help ensure the services provided at Sol Beach House are of the highest quality. We are so pleased that you're enjoying your holiday!

We thank again for taking the time to share your experience, also suggestion. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc island.



Sincerely Yours,

Lance Leong (Mr.)
Guest Experience Department
Sol Beach House Phu Quoc

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2018 via mobile

My partner and I spent 5 days/4 nights at Sol Beach House as part of our 2 week adventure travelling the length and breadth of the country. From the moment of arrival until we left the whole experience was a great one. The staff are exceptionally friendly and VERY helpful. The breakfast is awesome and the rooms are top notch! Prices are a little higher than outside hotel (kind of expected though in a hotel right?) One thing to note is that the hotel is a good 15 minute taxi ride from the centre where the night market etc is however we liked that we were at a quieter part of the island and taxis are pretty cheap anyway.

I’d definitely stay here again and would recommend it to anyone visiting Phu Quoc.

Stayed: April 2018, travelled as a couple
Thank Jordan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lance L, Guest Relations Manager at Sol Beach House Phu Quoc, responded to this reviewResponded 3 weeks ago

Dear Jordan M,

It is a big honor for Sol Beach House Phu Quoc to have you as our guest! You cannot imagine how proud I and the whole team were when reading your glowing review.

We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding from service to food of our resort are gorgeous and greatly appreciated and will help ensure the services provided at Sol Beach House are of the highest quality. We are so pleased that you're enjoying your holiday!

We thank again for taking the time to share your experience, also suggestion. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc island.



Sincerely Yours,

Lance Leong (Mr.)
Guest Experience Department
Sol Beach House Phu Quoc

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2018 via mobile

Lovely hotel, fairly new so everything is still in brilliant condition.

We stayed in a beach house extra room which was a corner room with a HUGE balcony. Coffee machine, loads of hanging space, sofa and massive bed. The lobby was beautiful also and very welcomed after the flight!

The pool area was beautiful with cabanas, Bali beds and loungers. Can get busy but never struggled to find a bed. Swim up bar great.

The beach cafe was good, menu was vast although only 2 veggie options which meant I only had 2 lunch options all week. Online it looked like there was a bar you could walk to down the beach but you couldn’t, you had to get a taxi and the one time we went it was very quite so we just had a drinks. Obviously if you just want a chill week or so in the hotel this isn’t an issue but caused me cabin fever a bit in the day!

The second restaurant /bar was also great and a great place to watch sunset. Happy would from 5.30 (I think) as well. As expected prices were more than outside the hotel but surrounds made it worth it.

The hotel is a 10 minutes taxi ride into town, waking round we found it hard to spot anywhere we wanted to each ( the night market was basically a road of seafood restaurants) but after a bit of research on trip advisor all was fine. Even dinning in the top hotels 2 course for 2 people was only costing £25! Mango bay was the best by far - a bit further and about £10 in a taxi but great for a special night out. But again if you want to chill in the hotel for your holiday this isn’t an issue.

We stayed breakfast only - wide range of food. No complains! Bloody Mary was also an option if you’ve had a few too many the night before.

We flew from HCM and the taxi ride was less than 5 minutes. Despite this you couldn’t hear the airport from the hotel.

Staff were lovely and helpful - as mentioned in a few reviews the level of English was ok but you are in Vietnam - the staff speak better English than I can Vietnamese!

In terms of day trips we used the tour company recommended by the hotel, we did look for cheaper in the main town but couldn’t find one! We went to the islands which was stunning. Not many fish left though due to overfishing :(

Overall a fab hotel to relax and unwind.

Stayed: March 2018, travelled with friends
Thank alh380
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lance L, Guest Relations Manager at Sol Beach House Phu Quoc, responded to this reviewResponded 14 April 2018

Dear alh380,

Greeting from Sol Beach House Phu Quoc.

Thank you so much for your stay in our Hotel. I hereby highly appreciate your comments and suggestions. It is a pleasure to hear from you and your constructive feedback and this is the only way for us to upgrade our facilities, to improve our service and to make sure our staffs can do better to reach your expectation.

I’ll be looking forward to your next arrival in a soon future and show you our improvement and I would thank you not to hesitated to contact us if we could have any further assistance.




Sincerely Yours,

Lance Leong (Mr.)
Guest Experience Department
Sol Beach House Phu Quoc

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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