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“Great!”
Review of Hotel Nixe Palace

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Hotel Nixe Palace
Ranked #1 of 5 Hotels in Cala Major
Certificate of Excellence
Reviewed 31 August 2017

Hotel is top notch and everyone was extremely accommodating. It's well located and to have the beach on property is a huge plus! It was our honeymoon and they made it that much more special. Go have a great time at Nixe!

Stayed: August 2017, travelled as a couple
Review collected in partnership with this hotel
Thank josephcpm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diego A, Director de Recepción at Hotel Nixe Palace, responded to this reviewResponded 1 September 2017

Dear Guest,

Thank you very much for visiting Nixe Palace and for your kind review.

We feel glad that you have enjoyed your stay in such an special occasion as your honeymoon. It is our goal to make our guest to feel at home and this is where we put our bigger efforts.

We hope that you will keep always good memories of your stay and you visit us again for many years to recall those notable days at Nixe Palace.

Best regards,

Mario González
Guest Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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18 - 22 of 918 reviews

Reviewed 30 August 2017

Had a weekend stay at the Nixe Palace. Got an upgraded room to a suite from a superior sea view on the topfloor, that was quite nice. Hotel is located on the beach with a great view. Breakfast it self was actually a bit disappointing, but the view outside was amazing. The price i paid for the hotel, I would choose other alternatives next time. I stayed 2 nights before the Nixe at a hotel nearby on the beach, at almost half the price. Room and view was close to the same, with a better breakfast.

Stayed: August 2017, travelled as a couple
Review collected in partnership with this hotel
Thank Svein12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diego A, Director de Recepción at Hotel Nixe Palace, responded to this reviewResponded 31 August 2017

Dear Mr. Svein12345,

Thank you very much for choosing Nixe Palace on this occasion and for contributing with your feedback to this forum.

We feel glad that you enjoyed the view and the location of Nixe palace as well as the complimentary upgrade to a Suite. I would have loved that you exposed your disappointment about the breakfast meanwhile you were in the hotel as we consider that every client is special and we always try to find a solution that fits our guests tastes or needs, despite the wide variety of products available at our buffet or at any other restaurant in the hotel.
Do not hesitate that we will pay all the attention from our part to learn from any other hotel in the area that is able to offer the same quality, service, food, views and rooms at a price as competitive as the one you mentioned despite, I can assure you, we are in average with the hotels of the same category nearby.

We will always be happy to welcome you back if you would like to visit Nixe Palace again in the future.

Kind regards.

Mario González
Guest Service

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Reviewed 26 August 2017

Hotel service and staff are nice and very helpful. The location of the hotel is perfect with a private beach with towel service. The hotel restaurant has a scenic view and a nice seafood menu. There are also convenient stores and restaurants within walking distance.

Stayed: August 2017, travelled as a couple
Review collected in partnership with this hotel
Thank markU7703FL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diego A, Director de Recepción at Hotel Nixe Palace, responded to this reviewResponded 27 August 2017

Dear Guest,
Thank you for choosing the Nixe Palace for your stay on Mallorca and for your time and effort to publish your experience on Trip Advisor.
We are happy to hear that you enjoyed your stay and would like to thank for the positive comments about our hotel staff and our kitchen.
We do look forward to welcome you back again and remain at your assistance.
Kind regards,
Nina - Guest Service

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Reviewed 25 August 2017 via mobile

Can I just complement a member of your waiting staff "Jose" he was so polite courteous informative made us feel very welcome and comfortable. He is a credit to your team. I believe he may of been training however he was taken everything on board. The actually waiter/person training didn't really understand what we were trying to order of the menu. We asked for fillet steak with fries or jacket potatoes however he continued to say Steak with spaghetti. We eventually received what we wanted with the help of Jose interpretation from Spanish to English. With the right training I think Jose could be a great attribute to your hotel.

Stayed: August 2017, travelled with family
Thank Joel441972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diego A, Director de Recepción at Hotel Nixe Palace, responded to this reviewResponded 26 August 2017

Dear Guest,
Thank you for choosing the Nixe Palace for your stay on Mallorca and for publishing your comment on Trip Advisor. We are happy to hear that you have enjoyed your stay and appreciate the comment of our hotel staff and the great feedback about Jose. Thank you very much.
We hope to have the pleasure to welcome you back in the near future and remain at your assistance.
Kind regards,
Nina - Guest Service

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Reviewed 12 August 2017 via mobile

The rooms that are under the restaurant avoid by any means
In the afternoon they are moving everything and after midnight the same
Avoid avoid
I call the reception twice but like they didn't care
A hotel though with a great view

Stayed: August 2017, travelled on business
Thank Nalolaenamilo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diego A, Director de Recepción at Hotel Nixe Palace, responded to this reviewResponded 12 August 2017

Dear Guest,

Thank you for choosing Nixe Palace on your recent stay in Mallorca and for taking a few minutes to write your review in trip advisor.
We are sorry that you had suffered disturbances due to the setting of the restaurante during your stay. I can asure that we care a lot about the comfort of our guests and that always that they transmit us any discomfort we try to solve it as soon as possible. We could have changed your room allocation if that was your wish but I can asure that we never dismissed any comment or guest request.
Please, accept my apologies if you have felt that we did not care about your call.

We hope that you give us the possibility to offer you a better stay in Nixe Palace.
In the meantime receive our kindest regards.

Your Guest Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Nixe Palace

Address: Avenida Joan Miro 269, 07015 Cala Major, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Cala Major
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Cala Major
Price Range: RM506 - RM1,476 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Nixe Palace 5*
Number of rooms: 133
Official Description (provided by the hotel):
Located front row from the beach and very close to the heart of Palma, in Hotel Nixe Palace guests can enjoy can enjoy the cultural, commercial, sporting and maritime atmosphere of the city. In our hotel you can choose from a broad selection of possibilities, whatever adjusts better to your needs. All of this is complemented by the exquisite personalized treatment that will make your stay here an unforgettable moment. Luxury is not limited to just the views, its rooms offer the latest technology. Whether you want to work, rest or practice sport, the Hotel Nixe Palace offers all the commodities and installations needed, even to be able to do it all. Also we have at your disposal a combination of dreamy interior and exterior areas in which to hold meetings, weddings, made to measure celebrations which will impress even your most demanding guests. ... more   less 
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Also Known As:
Nixe Palace Hotel

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