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Reviews (1,014)
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Reviewed 5 October 2017

Have not stayed in this hotel for 10 years. Having recently stayed for one week at a local upmarket 5 star hotel , this is so much better. Needs modernising but excellent in every other respect. Look forward to returning soon.

Room Tip: Sea view a must
Stayed: October 2017, travelled on business
Review collected in partnership with this hotel
Thank LondonPaulw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diego A, Director de Recepción at Hotel Nixe Palace, responded to this reviewResponded 6 October 2017

Dear Guest,

Thank you for choosing again Nixe Palace for your recent stay. We asume that you kept a good memory of Nixe Palace 10 years ago and we feel glad that you have returned after this time.
We celebrate if we have exceeded your expectations. There are some refurbish works planned for this coming winter in several common areas, pool and some rooms.

We hope that you enjoy all these updates on your next visit to Nixe Palace.

Looking forward greeting you back.

Your Guest Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2017

Really enjoyed relaxing week at Hotel Nixe Palace. It's a very elegant, glamorous hotel in a stunning location - views of the bay are exceptional! I had a superior room with a terrace which was really comfortable, good size, lovely bathroom - the terrace was a dream & made lounging about a luxury. The staff were very polite, friendly & courteous without exception. Breakfast is great - lots of variety & plenty to eat - amazing because I'm vegetarian & gluten intolerant but I didn't go hungry. Buses into central Palma go from just outside- €1.50, 10 minutes travel. Criticism? If I'm being picky it would have been good to have more English language channels on TV. I will definitely visit HNP again & certainly recommend it.

Room Tip: Definitely go for the terrace!
Stayed: September 2017, travelled solo
Review collected in partnership with this hotel
1  Thank CAnderson48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diego A, Director de Recepción at Hotel Nixe Palace, responded to this reviewResponded 5 October 2017

Dear Guest,

Thank you very much for your recent visit and for taking a few minutes to write such a nice comment about Nixe Palace.

It is really reconfortan to know that we have succeeded in our goal of providing our guests the best possible stay. We are glad that you did enjoy your time at Nixe Palace since the stunning views , the service received from all of us, our gastronomy and enjoyed lounging at your room terrace.
As you very well point out one of the most convenient points of Nixe Palace is the possibility of either relaxing at the close nice beach or going into the city and its wide variety of leisure in less than 10min.

We take note of your comment about the tv channels and I can asure you that we will do our best to increase the choice of international channels.

Looking forward greeting you back soon.

Mario González

Guest Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017 via mobile

I had the great pleasure of experiencing the Hotel Nixe Palace recently. I had been to the hotel before, but really wanted to come back. The views, the restaurants, the pool and the beach all added up to an unforgettable experience.

The rooms of the hotel exude refined luxury. The staff is attentive without being overheating and the service in all regards is top notch. Every detail is attended to.

I highly recommend this hotel, and look forward to coming back to it!

Stayed: August 2017, travelled with family
1  Thank Eurotraveler110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diego A, Director de Recepción at Hotel Nixe Palace, responded to this reviewResponded 3 October 2017

Dear Guest.

Many thanks for your visit ant the time taken to write your review.

We are delighted to read your review and that you have enjoyed once again our hotel and the service received. I will pass your comments to all the team and it will further incentive us to keep striving for more and better for our guests.

We look forward welcoming you back soon.

Best Regards

Guest Service

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Reviewed 27 September 2017

The hotel is in a prime spot beautiful, majority of their rooms have balconies facing the ocean. ALL staff is great in helping with everything you need. Well kept. The only reason they did not get a 5 starts is because of their breakfast. They charge you 20 euros per person a day. There are no other places close by for breakfast so they can get away with it. Plus to top it off the buffet is awful especially coming from Vegas witch they now what a buffet is like. Very disappointed with that aspect. Other than that loved the place.

Room Tip: Ask for a balcony
  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank SLindsey1225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diego A, Director de Recepción at Hotel Nixe Palace, responded to this reviewResponded 29 September 2017

Dear Guest,

Thank your for your contribution with your comments to the trip advisor users and thank you for have chosen Nixe Palace for your recent stay.

We celebrate that you have enjoyed our facilities, situation ads very specially the service received from all of us.
We can not feel totally happy if we have not fulfilled your expectations about our breakfast and we take note of this point to see how can we improve it and bring it to the tastes of every of our guests.

We hope to see you back very soon at Nixe Palace and we will do our best to provide you five stars experience.

Kindest regards

Guest Service

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Reviewed 24 September 2017 via mobile

Visited the hotel for a week in mid-September, as a couple. From the moment we walked through the doors we knew we’d made the right decision.

Staff - attentive and friendly. More than happy to help with restaurant bookings etc. We were greeted with a bottle of cava on arrival as our trip was for a birthday. All in all fantastic

Location - perfect! Atop a beautiful sandy beach and a 10 minute (15 euro) cab into the centre of the city. A great blend of a beach holiday and city break

Food - the only let down. We ate at all three restaurants at the hotel (The pool bar, Popo and the terrace restaurant) and the former was the best of the lot, surprisingly! Lovely views from Popo and the terrace but pricey and average food. The saving grace was that Il Paradiso and Parador del Mar are both located very close by and offer fantastic grub!

Stayed: September 2017, travelled as a couple
Thank reigate246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diego A, Director de Recepción at Hotel Nixe Palace, responded to this reviewResponded 25 September 2017

Dear Guest,
Thank you very much for your very positive review and for the time and effort you spent to publish your experience at the Nixe Palace on Trip Advisor. We are delighted that you have chosen us for your stay on Mallorca and that you knew you made the right choice at the moment you have entered the hotel.
Thank you for kind words about our staff and the hotel facilities. We will share it with all the different departments.
We really hope to welcome you back again in the near future and to have another opportunity to change your opinion about our restaurants.
We remain at your personal assistance for anything you would need to arrange in advance, during or after your stay.
Kind regards,
Nina - Guest Service

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