We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Free cancellation until 29/07
Book now, pay at stay
US$26
US$24
Booking.com
View Deal
Free cancellation until 21/07
Book now, pay at stay
US$50
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Arena Hotel(Beruwala)
Free cancellation until 21/07
US$70
US$60
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Belfry Guest House(Beruwala)(Great Value!)
Free cancellation until 21/07
Book now, pay at stay
US$25
Booking.com
View Deal
  • Free Parking
  • Pool
US$78
US$57
Priceline
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Savings alert! 21% below average rates

The price you found is 21% lower than this hotel's average rate of US$72/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Bavarian Guest House (pvt) ltd(Beruwala)(Great Value!)
Free cancellation until 27/07
US$53
Expedia.com
View Deal
Araliya Villa(Beruwala)
US$38
TripAdvisor
View Deal
Bebelanka(Beruwala)
Book now, pay at stay
US$107
Booking.com
View Deal
Free cancellation until 29/07
Book now, pay at stay
US$154
Booking.com
View Deal
Reviews (947)
Filter reviews
947 results
Traveller rating
408
285
137
66
51
Traveller type
Time of year
LanguageAll languages
More languages
408
285
137
66
51
Show reviews that mention
All reviewssri lankaseafood restaurantfisherman's wharfspecial meallobby areatuk tuksea viewindian oceanbuffet stylenice poolsuperb locationwelcome drinkevery eveningbreakfast and dinnerlive musicbeach boysgreat holiday
Filter
Updating list...
321 - 326 of 947 reviews
Reviewed 5 August 2015

My family of five stayed here for two nights at the beginning of our two week stay in Sri Lanka. I was, at first, a little concerned at what the hotel might look like because the road leading up to it was very small and crammed with private residences. We were pleasantly surprised upon entering the gates of The Palms. The grounds were absolutely beautiful! The hotel's public areas are open air and are lined with koi fish and lotus ponds. It definitely felt like a tropical paradise.

For ease of scanning reviews, here is a list of my pros and cons:

Pros: beautiful grounds full of wildlife and flowers
nice pool area with separate pool for little children, many lounge chairs
directly on a nice sandy beach
breakfast buffet with a wide variety of foods
very courteous staff
ocean view room with balcony
good value for the price
has bar and restaurant
air conditioning worked well
quiet
family friendly, well manicured lawn areas for kids to play

Cons: when ordering food, it took a very long time
the rooms are okay, but not as well done as the rest of the hotel

We were okay with the fact that the rooms weren't fancy or large because we were not in the rooms much except to sleep. It would be nice to stay here again but we wouldn't go in July because the ocean is very rough and not suitable for children to play in. Don't forget your insect repellant, you'll need it at night.

  • Stayed: July 2015, travelled with family
    • Sleep Quality
    • Rooms
    • Service
3  Thank anniejewel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CFH_GROUP, Guest Relations Manager at The Palms Hotel, responded to this reviewResponded 7 August 2015

Dear Guest,

Thank you for the time devoted in posting a valuable feedback on Trip advisor following your stay with us at The Palms Beruwala.

We are indeed delighted to note of your generous endorsement specifically on the unique ambiance setting of the location coupled with the overall facilities and the services the resort had to offer during your stay with us.

Undeniably, it is our greatest desire to keep The Palms Beruwala as the preferred accommodation partner, hence the wonderful feedback you have shared with us will be of great interest for our esteemed guests and a great inspiration to all our staff.

It has been a pleasure to serve you during your time with us and we hope to have the opportunity to welcome you back for another memorable visit soon.



Thank You

Sonali Florence
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2015

Just returned from the palms.What can I say.Fantastic holiday,cannot fault the hotel in any way.all the staff were brilliant, restaurant,reception ,bar staff,and pool.all excellent. I would definitely return to this hotel.Really enjoyed the sri Lankan food.Wonderful.Thanks again. Martin and Violet. July 2015

  • Stayed: July 2015, travelled as a couple
    • Value
    • Location
    • Service
10  Thank martin r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CFH_GROUP, Guest Relations Manager at The Palms Hotel, responded to this reviewResponded 7 August 2015

Dear Guest,

Thank you for acknowledging the positive elements of your stay, as it is from your feedback that we will be able to uphold our commitment to excellence.

Your complimentary remarks, most especially regarding our staff and welcome impression were definitely a delight to read.

We as a team take great pride to provide exceptional service and it is always rewarding to be able to share praises from our guests.

Look forward to the pleasure of welcoming you back.



Thank You

Sonali Florence
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2015

This is a beach hotel and is a wonderful place to stay in Bentota,srilanka.Rooms are spacious ,well furnished and very good, break fast and dinner are great. The service is good staff members are very courteous.Better be careful about people who may approach you suddenly when you go out in the beach next to the hotel.They will start a conversation with you but dont entertain them if you are a foreigner.They may be dangerous and the hotel management should do something about this.

Room Tip: ask for a room overseeing the beach on the left side
  • Stayed: June 2015, travelled with family
    • Location
    • Sleep Quality
    • Service
5  Thank phlacharya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CFH_GROUP, Guest Relations Manager at The Palms Hotel, responded to this reviewResponded 11 July 2015

Dear Guest,

Thank you very much for selecting The Palms Beruwala as your preferred holiday partner.

We are delighted to note of your comments of appreciation as you have mentioned that your experience has exceeded your expectations.Such compliments are truly reflections of our best practices to serve our valuable guests with great hospitality and certainly an inspiration to all of us in sustaining such practices.

We certainly hope that you will continue to patronize The Palms Beruwala for the unique offerings we promise and hoping to welcome you back in the not too distant future.



Thank You

Sonali Florence
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2015

Located in Beruwala away from 2 hours drive from Colombo. The hotel is quite old.
Food quality is avarage. Service is poor at the restaurant. Not bother to refill the buffet.
Staff is friendly. They have a lovely swimming pool and a beach.Room quality is average. Good to spend a budgeted holiday!

  • Stayed: July 2015, travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank dimu007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CFH_GROUP, Guest Relations Manager at The Palms Hotel, responded to this reviewResponded 8 July 2015

Dear Guest,

Thank you for the time devoted in posting a valuable feedback on Tripadvisor following your stay with us at The Palms Beruwala.

Further to the comments you have made in your feedback, we are truly disappointing to note of your thoughts regarding the service and the quality of food.Please accept our sincere apologies if any inconvenience was caused during your stay with us.

Also, please be informed that your constructive criticism has been considered with a serious note and the relevant managers have been briefed to instruct the relevant restaurant staff members to improve the quality of their service.

We certainly thank you for bringing such matters to our attention as only through such actions we could rectify our lapses and ensure the delivery of better service experience.



Thank You

Sonali Florence
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2015

Though it was a beach property, however the beach was not very clean. Rooms were well kept, food though had a wide variety but could have been a little more tastier. The cleanliness was upto the mark. The staff were friendly. Overall a nice property

Room Tip: Rooms facing the beach, pool side rooms
  • Stayed: July 2015, travelled as a couple
    • Location
    • Rooms
    • Service
3  Thank kbanerjee2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CFH_GROUP, Guest Relations Manager at The Palms Hotel, responded to this reviewResponded 8 July 2015

Dear Guest,

Thank you for your feedback following your stay at The Palms Beruwala. It is a pleasure to note that you enjoyed your stay whilst with us.

Glad that you were happy with the unique ambiance and the Services that the resort had to offer.

We do hope that you will continue to patronize The Palms Beruwala to enjoy the peace and tranquility that the resort is being renowned for.



Thank You

Sonali Florence
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews