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“Nice but many things can be impoved”

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Hotel Playa Sur Tenerife
Ranked #3 of 5 Hotels in El Medano
Reviewed 18 September 2016

In general is a nice hotel. It is very different from those giant hotels that you normally meet all around. If you are lucky with the room, you get an awesome view over the beach of El Medano. Location is really top. Keep in mind, there is no WIFi in the rooms, the one you get close to the pool area is of horrible quality. Breakfast is ok, Service is friendly.

Room Tip: Ask for a double-room with ocean view att the 3rd floor.
See more room tips
  • Stayed: September 2016, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank MariaS13_DON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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9 - 13 of 131 reviews

Reviewed 7 September 2016

This hotel would only get one star, but the friendly helpful staff have pushed my rating up. The hotel itself needs much improving.
1. Internet is extremely limited. It needs proper wifi throughout.
2.The rooms are hot and bathrooms smelly. The rooms need air conditioning and bathrooms need proper forced ventilation.
3.The upper floors are far too hot and airless, the decor drab and dated. Needs improving
4. Be warned , anyone with mobility problems , there are a dozen steps up and down to restaurant and pool and no lift to them.
5. There are no information packs in the rooms, just info in German on entering. This, combined with no wifi in output room was very stressful. It needs info packs available in different languages.
6. The desk staff do a great job, but management needs to do something to make their job less stressful as when we arrived, the poor man on duty was worn out and consequently not very friendly or helpful. Later on in our holiday he was better but first impressions count
7. Bed very uncomfortable and we did not get the double we asked for. Beds need upgrading.

Overall a very mediocre hotel, with very nice staff.
El Medano is also very windy and the beach nearby for surfers only.
A lovely place though, nicest on the island.

  • Stayed: September 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Ros R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2016 via mobile

Looking forward to returning in December for winter sun! Breakfast was lovely and staff friendly and helpful. Very relaxing atmosphere and great location for beach, bars and restaurants. Clean rooms with good size balcony to sit out and relax.

Stayed: December 2015, travelled as a couple
Thank Fionanei11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2016

It was clean, staff very attentive, no smoking even on the balcony, had to sign a form to say that, at €150 fine. Breakfast was good a great selection. Dinner Ok, but could do with a microwave to warm the food up, was cold. wouldn't go in the pool far too cold.

Room Tip: Try a sea view room if you want sun on the balcony, but could be a bit windy
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  • Stayed: July 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank noddy1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2016 via mobile

Breakfast - Decent
Room - Good
WiFi - Bad (only available in the area of the hotel where you eat and one side of pool area and connectivity is slow) also note WiFi is called hotel playa tenerife sur WiFi
Room Cleaning - Average - Cleaners never leave soap for bathing in the room. Need to either buy yourself from supermarket or ask reception to give you.
Reception Knowledge - Bad - rather disappointed with the first receptionist I met there. He clearly was new to the job however. He didn't know where the WiFi access in the hotel is available nor the name of WiFi. Other staff were also bad when it came to general knowledge of the area and how to get to local attractions such as aqualand teide etc. Had to find this info myself looking online.

Stayed: June 2016, travelled solo
Thank Miguel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Playa Sur Tenerife

Address: Calle Gaviota 643, 38612 El Medano, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > El Medano
Beach Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #3 of 5 Hotels in El Medano
Price Range: RM 337 - RM 699 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Playa Sur Tenerife 3*
Number of rooms: 76
Official Description (provided by the hotel):
Hotel is located at the sandy beach of EL Medano. Sport Activity: Windsurf and Kite Sport Activities. Bicycle excursion. Hiking Horse Riding Climbing Golf Course near by. ... more   less 
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Also Known As:
Playa Sur Tenerife Hotel

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