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Terra Nostra Garden Hotel
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Reviews (1,002)
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7
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714
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Show reviews that mention
All reviewsterra nostraart decogarden viewhot springsbotanical gardenssao miguelindoor poolhotel guestsfree accessopen to the publiclovely hotelspring poolmain restauranthotel restaurantstewbreakfast was excellentlate at night
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11 - 16 of 1,002 reviews
Reviewed 29 March 2018

A laid back atmosphere, wonderfully clean and nice friendly staff in a magical location! What more could you ask for. Take a walk in the botanical garden in the back of the hotel. The thermal pool at night with the stars shining and steam rising off the water creates a surreal but magical atmosphere. You can get a drink at the hotel bar and carry it out to the thermal pool with you. Memorable!

Room Tip: If you can afford a suite take it!
  • Stayed: March 2018, travelled on business
    • Location
    • Cleanliness
    • Service
2  Thank Vinit R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alice M, Front Office Manager at Terra Nostra Garden Hotel, responded to this reviewResponded 31 March 2018

Dear Vinit,
Thank you for staying at Terra Nostra Garden Hotel !
It was indeed a pleasure to have been at your service during the few days that you spent with us.
It is an honor to know that your experience with us was memorable. Our team strives each and everyday to create unique and memorable experiences for all our guests.
We certainly hope that you will visit us once again in the near future.
Best Regards
Alice Melo
Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2018

The hotel itself is excelent. But if you add the location, the fantastic botanical garden, and the natural water hot springs. If you add the calm around, the criptomeras and araucarias. If you add the sensation of living in the crater of a volcano assleep,.. No words to describe"

Stayed: February 2018
Thank Manimao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alice M, Front Office Manager at Terra Nostra Garden Hotel, responded to this reviewResponded 31 March 2018

Dear Manimão,
Thank you for staying at Terra Nostra Garden Hotel.
It is a delight to know that you consider our hotel to be excellent.
We hope to have the possibility to greet you once again in the near future.
Best Wishes
Alice Melo
Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2018

What a beautiful place to celebrate special, romantic occasions! We loved the rooms, the views, the robes and slippers provided for the hot springs (especially loved that we could go for a midnight dip!). The food was amazing!

  • Stayed: June 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank jt2017nyctravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alice M, Front Office Manager at Terra Nostra Garden Hotel, responded to this reviewResponded 31 March 2018

Dear Guest,
Thank you for staying at Terra!
It is a delight to know that you consider our hotel a beautiful place to celebrate romantic occasions.
One of our missions is indeed to create unique and unforgettable atmospheres so that our guests will want to come back.
Therefore when we receive reviews such as yours we know that we have succeeded.
We wish you all the best and we hope to welcome you back once again in the near future
Best Regards
Alice Melo
Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2018 via mobile

Hotel is beautiful, rooms are spotless and spacious. Not even talking about the facilities!! Spa (small, but has everything you could ask for), pool table, restaurant with great food and super friendly professional waiters!! Garden and hot thermal pool is absolutely fanatastic!!! Cannot wait to come back to this hotel and will recommend it for my friends. P.S Front desk people, bartenders, dinner and breakfast waiters are doing an AMAZING job! 5star service!

Stayed: March 2018, travelled as a couple
1  Thank Akvile K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alice M, Front Office Manager at Terra Nostra Garden Hotel, responded to this reviewResponded 31 March 2018

Dear Akvile,

Greetings from Terra Nostra Garden Hotel!

It is indeed an honor to receive such a great review about your recent stay with us. Our team strives each and everyday to exceed our guests expectations, creating unique and memorable experiences so that our guests may desire to visit us once again.
Therefor when we receive comments such as yours we know that we have achieved our goal.
We hope to have the privilege of greeting you once again in the near future.
Best Wishes
Alice Melo
Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2018

We stayed as a family of four in two adjacent (not adjoining) rooms in late February. We chose Deluxe rooms so we could walk directly to the hot pool by way of the large shared terrace right outside our rooms, and for the garden views; I would chose those rooms again (#106 and #107). The botanical garden is spectacular, the hot pool is so much fun, available 24/7. Floating around in the team water a the sun set and the moon came out -- just fantastic. Staff were friendly but not at all in-your-face. Dinner in the bar was tasty and casual, restaurant was good, breakfast was plentiful. I hated to leave, and will definitely return.

Room Tip: We had #106 and #107; would choose these again.
  • Stayed: February 2018, travelled with family
    • Value
    • Location
    • Service
1  Thank mianiall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alice M, Front Office Manager at Terra Nostra Garden Hotel, responded to this reviewResponded 31 March 2018

Dear Mianiall,
Thank you for sharing such a great review about our hotel !
It is a delight to know that we were able to exceed your expectations and that you will return once again.
This is a pleasure to know and it will be an honor to once again be at your service.
Best Wishes and see you soon !
Alice Melo
Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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