We contacted the hotel prior to travel to request a room with late afternoon sun and we were allocated a room at the rear pool end which was spacious with separate kitchen and lounge area and excellent regarding all aspects. Air conditioning worked extremely well. We were on a bed and breakfast basis and it has to be said the dining area is somewhat dismal and without proper air conditioning. It was often chaotic and whilst the staff worked really hard, sometimes obtaining a table was a challenge. The food at breakfast was good in terms of variety but not so good in terms of quality. i.e. there was a pancake station doing fresh pancakes yet the fried eggs were a congealed mess pre cooked and left in a tray.
We had miscalculated just how predominantly Scandinavians would be evident at the hotel and this is stated purely on the basis of the amount of children that were on their school break. English children not being on their break while later in the year. We love kids, have our own and grandkids but don't look to holiday when a hotel is full of them these days because we have done all that. To state it was noisy round the pools is an understatement.
Nothing wrong with this hotel at all but if you are a couple I would suggest you research your needs properly. This very much a family hotel with a predominance for all inclusive guests.
The irony of us doing insufficient research perhaps, hit home to us after being in the hotel for less than a day. We had arrived around 4pm and after unpacking and a bit of sunbathing went out for a meal, a couple of drinks and returned via the supermarket arriving around midnight. The following afternoon a note addressed to us personally to state we had to stop making a noise during the night as guests had complained. Having requested that reception explain what noise we were alleged to have made, they didn't know and stated it was from the next door room and maybe they made a mistake? I checked and the next door room had vacated. So we have just received our first ASBO,s so evidently there is a bit of life in these two pensioners after all.
- Official Description (provided by the hotel):
- Creta Palm Hotel is situated in a small village called Kato Stalos and it is only 7 km far away from the city of Chania, 19 km from the port of Souda and 23 km from airport. ... more less
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- Also Known As:
- Creta Palm Hotel Kato Stalos
- Creta Palm Stalos, Crete - Chania