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Creta Palm
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Reviews (328)
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145
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All reviewsmain baracross the roadmagic showbad pointsbusy roadroom was spacious and cleanchania city centerfunctional kitchena wonderful vacationthe hotel was fully bookedclean waterpool barstar hotelsmall kitchenetterestaurants and barsevening entertainmentcommon areas
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15 - 20 of 328 reviews
Reviewed 29 August 2017 via mobile

Wel its very finne, lovely and nice place. Food it very tastet and good. Hotel In ploiment its very hopely and nice, her and hes service it very, very exelend. We member exuali spesial hopely and frindly man named Dimitri he is right man service customers. We family Tuononen thanks all hotel bloiment and manager. Its Best summeri holiday week event, thanks!

Stayed: August 2017, travelled with family
Thank Jari T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2017 via mobile

This hotel is amazing. The staff were so helpful and friendly, from before we arrived where they agreed to house us away from the entertainment area and supply a kettle in the room, to daily interactions, from the ladies on reception, the waitresses (big shout out to Stella who was always so welcoming at every meal time), the bar staff, the cleaners, honestly, we cannot fault a single member of staff, who all work so hard. We enjoyed every single meal. Huge compliment to the chef(s), every meal was varied and honestly mouthwatering!! Real bacon served for breakfast!! We cannot fault the food and were spoilt for choice. My only suggestion would be to provide a bit more of a selection for children at dinner times, but in saying that, my daughter did not go hungry and enjoyed breakfast and lunch the most! The drinks served at the bar were always ice cold, which was so appreciated. Loved the Pina Coladas, and drank far too many! Snacks of sandwich rolls or pizza (only saw pizza on one day) and ice cream is served between meal times. The hotel is very well kept, immaculate grounds and common areas, the pool is very clean and not overpowered with chemicals. No early morning towel dash, but we did find that we needed to reserve sunbeds when we went for breakfast as the best sunspots did fill up by 10am, but there were always spare sunbeds available. The hotel room was very clean and comfortable, with the maids doing an excellent job of cleaning, leaving pretty towel displays each day. The beds were lovely, firm but comfortable. So nice to be able to chose between having a bath or a shower, with good water pressure. It was lovely and quiet at night. Entertainment was provided: karaoke, singers, magic show, Zumba in the pool. We have been to 3 star all inclusive hotels in the past and can say, hand on heart, that Creta Palm is definitely a 4 star in comparison.Stalos Beach is beautiful, the sea warm and the water so clear. There is nothing more to say except a very big thank you to all the staff at Creta Palm for making our holiday so amazing!!

Stayed: August 2017, travelled with family
Thank HolidayDreamMaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2017

Very clean and comfortable surroundings whit lawns and pools.
Extremely friendly, helpful and professsional staff across the board.
A really diseverse, rich and tasty food.
Good location, close the sea, and there are many various excursions and activities.
At the hotel, there was in the evening, organized program.
Great Thanks to all the staff,especially Christos, Dimitris and Stella

  • Stayed: August 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank juha7027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2017 via mobile


Creta Palm Hotel is a 4 star hotel, but service and staff deserve 5 stars.
The hotel appears nice and clean and extremely well maintained.
The garden area forms a nice frame around both the pools
The main building with dining room / restaurant upstairs, covers well for the traffic noise that may occur from the main street, which is close to the hotel.
We will not hesitate to stay at this hotel (paradise) again, when we visit Crete for the fourth time)
Not least, the service-minded staff deserves great respect and credit.
2 fantastic weeks with all inclusive and it was worth every penny (twice)
Find my YouTube movie from the hotel (can't link from this forum)

Erik Norgaard
DK Denmark

Stayed: July 2017, travelled as a couple
Thank Erik N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2017

Like what other reviews were saying, the photos in general are very misleading. We were not looking for a luxurious hotel, so that was not really a problem for us. We stayed for 10 days, including breakfast and dinner. There was a wide selection of food for both meals, however the quality is just average, canteen-style. But hey, I'm not complaining. Appetizers and desserts were really good. And one of my favorites was the roast pork, which was so, so good. The employees were friendly, especially the waiters and waitresses, but not so much the people on the reception. But I can tell that most of them are overworked. The pool was great, not that big but great. It was cleaned everyday, before opening hours. And I recommend that you guys try their Mojito, it is heavenly! The location, by the way, was very convenient. It lies so close to the beach, supermarkets and a few restaurants and bars, and just few minutes away from the bus stop, where one can take a bus to Chania city center (for 20 minutes).

Room Tip: May get a bit loud in rooms near the bar and pool.
  • Stayed: August 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Ver B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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