On arrival everything seemed great - a couple of minor problems, card keys didn't work initially and safe failed due to batteries needing replacement but all sorted very quickly by hotel staff.
Nice clean rooms, food excellent at every meal, restaurant staff lovely and friendly.
Views from all rooms are great - sunsets beautiful.
Lots of steps to and from rooms, reception, beach and restaurants so really not suitable if you have walking issues but it does state this on their info.
Being able to hire beach towels for the week is great although the hotels antiquated paper system meant that our towel hire card was mis-placed by staff and I had to hang around for almost an hour while they decided if I should get by deposit back or not! Not great at the end of our holiday.
As we had a late night flight and had to check out at 12 noon we were told we could have a room until 6pm but for an extra 50 euros - a bit too much I feel, we were not however told that we could have used a courtesy room until we complained about having to sit around in the heat for over 8 hours - the customer service rep apologised but it was a little late at this stage and our opinion of the hotel was that they couldn't care less about us once we had checked out and had our all-inclusive wrist bands taken. All food or drink after 12 noon on your departure day is chargeable although depending on which receptionist you, saw some people did get to keep their wrist bands so happily helped themselves to the buffet and bar all afternoon!!
The luggage room is very small and was full by 12 on our departure day so there was no-where safe for us to leave our luggage for the entire day - not great when you have 9 hours to kill before going to the airport! We were told to leave our cases in an un-used restaurant but at our own risk.
Over-all the hotel is clean and in a great position - the small village is lovely and Taverna Sebastian is well worth a visit or 2 - great food and friendly atmosphere but I feel that a few details within the hotel could be improved. Still great value though and I would recommend this hotel for a relaxing break without children.
- Official Description (provided by the hotel):
- Imagine yourself on a sandy beach, crystal waters and thriving, green mountains rising on the top. Relax to the rhythmic sounds of waves and offer yourself the holidays you deserve.This Adults only hotel located on a picture-perfect hill spot in one of Corfu’s best locations. ... more less
- Reservation Options:
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- Also Known As:
- Mayor La Grotta Verde Grand Resort Agios Gordios, Corfu, Greece