I visited this hotel in 2010 and 2011 when it was Aquis /Sensimar and returned this year to find that it is now Aquis/Thomson. The drop in standards and cut backs since the arrival of Thomson is staggering. WithAquis/Sensimar.....
Entertainment was professional and first class....even "movies" by night on roof terrace
Tea/coffee/milk replenished daily in rooms
Sunday brunch with "live Greek music...fantastic!
Theme nights three/four times per week
Five international branded spirits served in all bars
Customer friendly Manager...the focal point of everything
Restaurant Manager in place,breakfast,lunch and dinner
Wrist band free
Afternoon snacks served on beautiful table,hot pastries sandwiches,cakes,fresh fruit
Entertainment amateur and mediocre
No replenishment of tea/coffee/milk in rooms despite rooms having these facilities
No Sunday brunch
One theme night in the week
Thomson have introduced wristbands to a platinum adults only Hotel....ridiculous!!
No restaurant manager at all so chaos reigns
New Manager does not make herself known to guests...never saw her!
No international branded drinks were served during my stay. Staff openly told guests they were using cheaper brands....disgraceful!!
Sensimar is large German company with very high standards and are a great loss at the Hotel. Thomson are in danger of ruining what once was a fantastic hotel in awsome setting with wonderful hard working staff....Thomson Platinum?......never at this rate Thomson!!!More
- Free Parking
- Breakfast included