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11 - 16 of 229 reviews
Reviewed 16 May 2018 via mobile

We accidentally booked this place without knowing the journey there would be a difficult one. The road up to the resort is meant for 4-wheeled cars as it is bumpy and narrow (only for one car at a time). The resort is clean but a little dusty (expect fully wood flooring & furniture only). D floors had some holes as it's natural wood so you have to be careful. Ideal place if you're looking for a retreat away from the city / civilisation.
Special thanks to Arrif (our 'butler') as he was extremely accommodating and helpful.

Date of stay: May 2018
Trip type: Travelled with family
2  Thank Maine K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FigTreeHillResort, General Manager at Fig Tree Hill Retreat Resort, responded to this reviewResponded 11 September 2018

Dear Maine K ,

Warmest greeting from Fig Tree Hill ,

With this reply we wish you well . Our apologies of late response due with technical problems .
Thank you for your great comment on us. Certainly we understand the road are not the easy at one time, due with our retreat resort at fall in between private farm land. We are still working hard from local government support to re-build the road in better way. There for , we will past on your comment to our housekeeping team to be extra care on next .
We are looking forward to welcome you back again to see our improvement , and once again thank you for your highlight comment.

Thank you .

Best regards .
Tony Teh
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2018

Overall the service is good, but unfortunately my friends was injured cause of the lack of maintenance of the floor woods...the woods was step by my friend was broken n her whole leg was injured..... N that moment I try to called the person but she dint comes n looked for the situation ,she only call a foreign workers who X very well understand the language to entertained us... until next day v back she oso X comes to looked for the situation .....a but dissapointed abt this

Room tip: Kemboja villa
Date of stay: March 2018
Trip type: Travelled with family
Review collected in partnership with this hotel
2  Thank kstan1025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FigTreeHillResort, General Manager at Fig Tree Hill Retreat Resort, responded to this reviewResponded 13 September 2018

Dear Kstan1025 ,

Warmest greeting from Fig Tree Hill,

Thank you for you highlight comment . Firstly my sorry for the late response , due with unstable technically issue and we just took over as new management of Fig Tree Hill . Certainly there is no excuses of the incident . Our deeply apologies of un well arrangement care .
I will stand on by your next visit . I will personal welcoming you back and our sincerity that all your comment we will fix up the problems medicinally . Therefore , we have past on the message to our board management .
Once again of our apologies . we are looking forward to warm welcome you again .

Thank you .

Best regards.
Tony Teh
General Manager

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Reviewed 26 February 2018

Great place for jungle environment with interesting wooden chalet accommodation, swimming pool/rooms/bath/floor very clean, living room with Karaoke System. Very friendly and helpful staff. We don't have food to eat, they help us to buy KFC and eggs, and provided free plain rice for frying. Good place for relaxation and escape from city. Bring along food for steam boat and BBQ with friends and family would be very enjoyable. Access road wide enough for 1 car only, a bit scary if a car coming from opposite end. for my jasmine downstairs room very strong anti termite smell.

Date of stay: February 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank Guatleng
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FigTreeHillResort, General Manager at Fig Tree Hill Retreat Resort, responded to this reviewResponded 11 September 2018

Dear Guatleng ,

Warmest greeting from Fig Tree Hill , Penang .

We are please to read your comment. Certainly there are more then a space of improvement . Therefore , do stay tune with us for more great promotion coming .
Great news to share , currently we are expending out pantry kitchen to a full size kitchen . for your next visit you shall worry no more for all food & beverage to be serve .
Certainly the off road are more then adventure . But we wish to welcome you back again on your next visit. Fig tree hill are surely a city get away retreat resort .
We will past on your message to the board management .

Many thanks .

Best regards .
Tony Teh
General Manager .

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2018

We had a fab stay at Fig Tree. Everything was great, but in particularly it the staff who were helping with luggage, making breakfast, helping out in any other way were great. Rooms are beautifully decorated and the location is remote, but very nice on a hill in the forest, away from it all.

Date of stay: December 2017
Trip type: Travelled with family
Review collected in partnership with this hotel
1  Thank annamdouwe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FigTreeHillResort, General Manager at Fig Tree Hill Retreat Resort, responded to this reviewResponded 11 September 2018

Dear Annamdouwe ,

Warmest greeting from Fig Tree Hill , Penang .

We are please to read your comment. Certainly there are more then a space of improvement and apologies of our late response , due with mini forest technical problems. Therefore , do stay tune with us for more great promotion coming .

Great news to share , currently we are expending out pantry kitchen to a full size kitchen . for your next visit you shall worry no more for all food & beverage to be serve .

Certainly the off road are more then adventure . But we wish to welcome you back again on your next visit. Fig tree hill are surely a city get away retreat resort .

We will past on your message to the board management .

Many thanks .

Best regards .
Tony Teh
General Manager .

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2018

the room is clean, the floor is clean... worth for money. we had a great time with the resort. The staff is very helpful. The swimming pool is just nice for dipping but not swimming. This was my second time checking.in with Fig Tree.

Date of stay: December 2017
Trip type: Travelled with family
Review collected in partnership with this hotel
1  Thank afox2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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