Amazing retreat villas located in Penang. It was an amazing experience that I will remember . The stuff was great , they speak less English but it was all good.Special thanks to the friendly stuff and very helpful. The Manager Sim was hosting well with all information that we need . After we meet up with a men name Tony , believing he was the one who run the show behind all the villas. He is very humble and helpful with all well knowledge and explore.
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This hotel is quirky and probably the most outlandish hotel you’ll stay whilst in Penang. Each lodge is unique and original, and filled with lovely antiques … and, strangely, karaoke machines. It is situated in the middle of the forest, high up the hill. It has a small swimming pool, but no restaurant. Breakfast was delivered to us on a beautiful patio area sitting on a goldfish pond next to a waterfall. It’s close to the airport but you’ll need to plan your journey carefully, as the hotel is in the hills at the top of a very poor local road. The hotel does operate an airport shuttle though, and Stephen, our driver, was very friendly, informative and helpful. This hotel really caters for those wanting to get away from it all for a few days, so beware that it does not have a restaurant or much in the way of cooking facilities, bar the barbeque. During the evening, the hotel arranged for a local taxi driver to pick us up and take us to the food court at the Spice Center in Penang where we had the most wonderful local food. Suffice to say, we thoroughly enjoyed our one night stay here and will fondly remember our last evening in Penang, nestling amongst the forest in our very own luxury tree house.
I don’t really have anything negative to say about Fig Tree. It is unusual! To improve, I think the management could introduce a limited evening meal to guests, possibly a fixed menu highlighting some of the beautiful food that you can find in Penang.
Dear Steven ,
Warmest greeting from Fig Tree Hill . Penang .
With this reply I wish you well . Thank you for your great comment. Certainly your comment are very valuable to use , as there are more then an improve needed to be done on maintenance and food .
Great news , we are in half way of expending our pantry to be full size kitchen , by soon all can enjoy food & beverage soon by this year end . Up coming with Yoga class & foot massage reflexology included soon. (Only for 2 guests free. Others will be extra charges edition)
Unfortunately , we are located in between others farms land which own by others private sector . The road itself are from all private land owners contribution for public use . We do hope one day we could manage to make all owner support to re do a propel road.
We are looking forward on your next visit . Surely we will have great conversation after .
Many thanks .
Best regards .
Tony Teh
General Manager
We lodged in at Lily Villa(3bedrooms) for a two days one night stay. It is very spacious to cater a big family. We had a good time there with some activities with the kids like swimming, barbecue at night, karaoke sessions etc.
It is definitely worth a visit and we will come back again.
Dear guest ,
Warmest greeting from Fig Tree Hill , Penang .
We are please with glad of your enjoyment staying with us . We hope to warm welcome you back again . Do feel free and share with us of space improvement to serve you better on next visit . Once again thank you for your great comment on us .
Thank you .
Best regards .
Tony Teh
General Manager
We accidentally booked this place without knowing the journey there would be a difficult one. The road up to the resort is meant for 4-wheeled cars as it is bumpy and narrow (only for one car at a time). The resort is clean but a little dusty (expect fully wood flooring & furniture only). D floors had some holes as it's natural wood so you have to be careful. Ideal place if you're looking for a retreat away from the city / civilisation.
Special thanks to Arrif (our 'butler') as he was extremely accommodating and helpful.
Dear Maine K ,
Warmest greeting from Fig Tree Hill ,
With this reply we wish you well . Our apologies of late response due with technical problems .
Thank you for your great comment on us. Certainly we understand the road are not the easy at one time, due with our retreat resort at fall in between private farm land. We are still working hard from local government support to re-build the road in better way. There for , we will past on your comment to our housekeeping team to be extra care on next .
We are looking forward to welcome you back again to see our improvement , and once again thank you for your highlight comment.
Thank you .
Best regards .
Tony Teh
General Manager
Overall the service is good, but unfortunately my friends was injured cause of the lack of maintenance of the floor woods...the woods was step by my friend was broken n her whole leg was injured..... N that moment I try to called the person but she dint comes n looked for the situation ,she only call a foreign workers who X very well understand the language to entertained us... until next day v back she oso X comes to looked for the situation .....a but dissapointed abt this
Dear Kstan1025 ,
Warmest greeting from Fig Tree Hill,
Thank you for you highlight comment . Firstly my sorry for the late response , due with unstable technically issue and we just took over as new management of Fig Tree Hill . Certainly there is no excuses of the incident . Our deeply apologies of un well arrangement care .
I will stand on by your next visit . I will personal welcoming you back and our sincerity that all your comment we will fix up the problems medicinally . Therefore , we have past on the message to our board management .
Once again of our apologies . we are looking forward to warm welcome you again .
Thank you .
Best regards.
Tony Teh
General Manager
Great place for jungle environment with interesting wooden chalet accommodation, swimming pool/rooms/bath/floor very clean, living room with Karaoke System. Very friendly and helpful staff. We don't have food to eat, they help us to buy KFC and eggs, and provided free plain rice for frying. Good place for relaxation and escape from city. Bring along food for steam boat and BBQ with friends and family would be very enjoyable. Access road wide enough for 1 car only, a bit scary if a car coming from opposite end. for my jasmine downstairs room very strong anti termite smell.
Dear Guatleng ,
Warmest greeting from Fig Tree Hill , Penang .
We are please to read your comment. Certainly there are more then a space of improvement . Therefore , do stay tune with us for more great promotion coming .
Great news to share , currently we are expending out pantry kitchen to a full size kitchen . for your next visit you shall worry no more for all food & beverage to be serve .
Certainly the off road are more then adventure . But we wish to welcome you back again on your next visit. Fig tree hill are surely a city get away retreat resort .
We will past on your message to the board management .
Many thanks .
Best regards .
Tony Teh
General Manager .
