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Relais San Clemente
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Reviews (1,095)
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All reviewsbudget pricesuperb restaurantitaly tripenjoyed our staybeautiful surroundingsnice poolvery nice hotelstayed nightsbreakfast roomcakessan clementeyogurttrain stopthe main dining roomluxe hotelrelais santennis
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Reviewed 17 July 2017

I spent 2 days in this resort together with my wife.

The position is good as a basis to visit all Perugia, Assisi, Gubbio and several other historical cities, staying at this resort it is possible to mix touring with relaxing.

The hotel has been open in 1990 and unfortunately it shows all its years, the original setting is at a luxury level but nowdays rooms, restaurant and common areas are a bit aged in term of style even if well maintained. Bed and pillows are a bit basic for the level I expect for an actual luxury resort.

Service is good, everyone is helpful, quick and friendly. The room and all common areas are clean and tidy.
The pool is nice and new.

A big drawback is breakfast that is really poor and this is the reason of the Medium rate. The range of food is limited, the material used are too basic and also the room is a bit poor. The overall experience of brekfast is poor and it doesn't give any pleasure in one of the most important moment of the day.

I strongly suggest to revise completely the breakfast proposal.

Having said that the overall stay was good and I think I would come back.

Stayed: July 2017
1  Thank Alberto1919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2017 via mobile

Started our next South Italy trip here aftet a 8 hour drive.
It's a wonderful old masseria with a infinite park and a very nice pool.
We stayed here for 5 nights of which we enjoyed each one of them.
The hotel is kept in a old fashioned and traditional way.
Staff is very professional and very helpful.
Following 2 point made me reducing the rating to 4.
The hotel is in one of the most rich areas in the world famous for great food such as cold cut, cheese and vegetables. There are no vegetables at all on the breakfast buffet and just tasteless cheese from a 1 kg block and tasteless salami and ham. But tons of packed jam and even the yoghurt is coming from a dispenser.
The other point leaving a strange taste is that we had to pay for each towel at the pool - if at least the guy would have delivered a minimum of service instead of starring at his mobile all the time....
But - all what's said will not prevent us from getting back

Stayed: June 2017
3  Thank koboldmunich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2017

My wife and I stayed here four years ago and decided to stay again for two nights. This time as we wanted to celebrate a birthday with our Italian friends.

The dinner for seven of us was delicious and very reasonably priced. Our room was comfortable and quiet. The hotel appeared to be very quiet so service was always prompt and courteous.

The hotel is fairly isolated so a car is essential.

We enjoyed our stay and would stay for a third time when we next visit the area.

  • Stayed: May 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank GordonCotswolds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
relaispg, Direttore at Relais San Clemente, responded to this reviewResponded 24 July 2017

Dear Mr. Gordon, thank you for your comment. Thank you for your nice words. Hope to see you again.
We are looking forward to welcoming you again.
Luisa Gallina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2017

We stayed here and loved this luxe hotel for a budget price. Room was great,breakfast typical ltalian fare,buffet and fixed price menu was excellent food and value.We could not fault this wonderful accomodation and will return on our next trip to Ltaly.

  • Stayed: May 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Martha029
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
relaispg, Direttore at Relais San Clemente, responded to this reviewResponded 10 May 2017

Dear Guest,
Thank you for choosing us on your recent stay and for sharing your opinion to the other travelers.
We hope to welcome you again on your next trip to Umbria and Relais San Clemente to offer you the best of our services. Until then, receive our best regards.
Sincerely
Luisa Gallina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2017

The Relais San Clemente provided a good level of accommodation for the price, but small details caused me to back off from a higher recommendation. The room was fine, but as some other reviewers have noted, there needs to be greater attention to detail on maintenance, replacement of worn carpets, and cleanliness. Our breakfast rooms were a mixed bag ranging from the main dining room which was fine fine to a small side bar where food ran out and dirty dishes were not removed. The breakfast fare was standard with no stand out items. The location of the hotel was in my Navi and there was no problems with getting there. No complaints as to the quiet location. There is a train stop next to the hotel that will get you straight into Perugia, I recommend using it.

Stayed: December 2016, travelled with friends
1  Thank Asta365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
relaispg, Direttore at Relais San Clemente, responded to this reviewResponded 2 February 2017

Dear Guest,
thank you for taking the time to share your feedback. We are sincerely sorry that your good impression of the hotel.
We would like to thank you for your comments about the room. We are sure that this feedback will serve as an encouragement to all of us to improve the quality of our services.
Kind regards,
Luisa Gallina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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