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South Beach Casino and Resort
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Reviews (228)
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All reviewssouth beachstay and play packagehot tubget awaya great stayseafood buffetgrand suiteslot machinesmini fridgemango's restaurantshrimplots of funonly complaintfew timessurf and turfclean roomsking room
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9 - 14 of 228 reviews
Reviewed 12 November 2017 via mobile

Won a free night hotel stay & 2 breakfast buffets at a golf tournament. Front desk for reservations was very helpful & polite on the phone. Originally only had a two queen bed room available however the clerk put a note on our file to switch to a king room if one became available. Called the morning of our stay and without obtaining our name or confirmation number, the clerk confirmed we were able to check in to a king room! Fabulous. Arrived at 5:00pm, quick, easy check in. Spacious, very clean room with a lovely south view. Nice amenities including two bottles of water. Easy access to the casino (we won a big jackpot ) and enjoyed the dinner buffet. Live music on Friday night. Had a great stay. Only negative was our car was vandalized in the parking lot overnight. The vandals attempted to remove the Mercedes Benz hood ornament with pliers, damaging the finish. Very frustrating.

Stayed: November 2017, travelled as a couple
Thank Meyerblings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John A, General Manager at South Beach Casino and Resort, responded to this reviewResponded 13 March 2018

Thank you for your review and staying with us. We did look into the vandalism and our security department is looking out for some suspects. Congratulations on your jackpot as well!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2017 via mobile

We stayed here last in August. We like to stay as often as we can as we enjoy the pool, casino and restaurant. It's always clean and staff are friendly. Our last stay we had unfortunately left some very important things if my daughter's and planned on going back to stay again. We didn't manage to get back out there to stay due to our daughter breaking her arm but really needed the items. Well we were dealing with Sally and may I say what superb customer service! Going that extra mile and making a lol girl so happy. Thank you so much Sally! Your the Best

Stayed: November 2017, travelled with family
Thank mapbackwards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John A, General Manager at South Beach Casino and Resort, responded to this reviewResponded 13 March 2018

Thank you very much for the great comments. we do appreciate it!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2017 via mobile

We booked 3 kingsized rooms. Staff were great at accommodating our 3 rooms. The buffet at the restaurant was very busy. The chef who served the prime meat was generous. The swimming area was very nice for our teenagers. The casino was enjoyed by the adults. Live music was great.

Stayed: October 2017, travelled with family
1  Thank George M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John A, Hotel General Manager at South Beach Casino and Resort, responded to this reviewResponded 13 October 2017

Thank you for taking time to provide an excellent review, we are glad you enjoyed everything. We appreciate the comments!

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Reviewed 3 October 2017

Our room was very nice and spacious. Staff all very friendly and helpful..Front desk staff Cheyene was very pleasant and helpful. We enjoyed the buffet at dinner and breakfast was also good. Gambled a bit and enjoyed a ride out to the lake areas. Beautiful time of the year with all the trees changing colours. A great break from the city and not too far to drive.

Room Tip: If you want an affordable break from the city ....it is worth the drive.
  • Stayed: September 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank grant i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John A, Hotel General Manager at South Beach Casino and Resort, responded to this reviewResponded 13 October 2017

Thank you for your review, we appreciate your comments!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017 via mobile

Hotel and casino very clean and good service. Rooms very clean and comfortable with all you need for the night stay after a long day at the casino.
Dinner specials at the bar great value and excellent quality food would definitely eat there again.
Only negative was line ups for the buffet and the bar waits of 15 minutes to 45 minutes.
Overall great time would definitely visit again.

Stayed: October 2017, travelled as a couple
1  Thank Geoff H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John A, Hotel General Manager at South Beach Casino and Resort, responded to this reviewResponded 13 October 2017

Thank you for submitting a review, we appreciate the comments!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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