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The Shore at Katathani
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Reviews (1,332)
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All reviewsseaview pool villaharbour restaurantour honeymoonsister resortthe complimentary afternoon teabuggy driversbuggy servicecomplete privacykata noigolf buggyromantic getawayluxury resortbeach resortrose petalsprivate beachocean viewamazing resort
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265 - 270 of 1,332 reviews
Reviewed 24 June 2016

My wife and I stayed here for our honeymoon and it was AMAZING. After a long night of traveling, it was so nice to be welcomed to this beautiful resort (it was 2am when we arrived). As you can see from the pictures, the accommodations are top notch, the photos don't lie. The staff is very helpful, knowledgeable and so kind. The room service is also great. We ordered breakfast to the room daily and it was really nice to wake up and enjoy it on our private deck. We spent most of our time lounging at our pool, its so relaxing! when we wanted to head down, we could call for a buggy and one would be sent up immediately. It was always nice to chat with the buggy drivers on the way down. The front desk called Taxis for us almost everyday, which made getting around town very easy. We also learned to take the hotel business card with us so nothing gets lost in translation when trying to get back to The Shore. Truly 5 star service from top to bottom.

Room Tip: 8852 is located at the top; great views and is very private!
  • Stayed: May 2016, travelled as a couple
    • Value
    • Location
    • Service
2  Thank Kfarnham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katathani1, Manager at The Shore at Katathani, responded to this reviewResponded 1 July 2016

Dear Kfarnham,
Congratulations once again on your marriage. We thank you for choosing to stay with us for your Honeymoon and are beyond pleased to know that you had an amazing time and found the property as beautiful as promised.
Thank you as well for your kind compliments to our lovely staff. It really is a pleasure for all of us to ensure that our guests have an unforgettable, relaxing time when they are with us and we are happy to know that we met our mark.
Enjoy your wedded bliss and we will see you back aShore soon, we all sincerely hope!

Warm regards,

Resort Manager & Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2016

I'll keep this short.....by the pictures I knew that this hotel would be asthetically beautiful. I came to Phuket with that realization, what I did not expect was the above and beyond service that the staff brang to the table..everyone, and I mean everyone was a pleasure to be around, always with a smile and happy to accommodate..I'm literally blown away by the service... The hotel is beautiful but it is truly the staff that makes this place a one of a kind experience
-Juan and Sarah

  • Stayed: June 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
3  Thank juan p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katathani1, Manager at The Shore at Katathani, responded to this reviewResponded 1 July 2016

Dear juan p,

Thank you so very much for your short but very sweet review! We are all just thrilled to know that we were able to help you have the best resort experience you’ve ever had through beautiful aesthetics and our lovely staff. We will all look forward to the opportunity to do so again when you return, which we hope will be very soon.

Warmest regards,
Resort Manager & Team

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Reviewed 19 June 2016

We stayed at the Shore from May 21-25. This is a very small adults only resort so during our stay it felt very quiet. Check in was quick, however we arrived at 1:00 and were told our villa would not be ready until 2:30. We waited by the pool and was immediately offered ice water. Not long after we were also offered a complimentary smoothie, a very nice touch. Once our villa was ready around 3pm the busboy drove us to our villa in a golf cart. He brought us in and introduced all the amenities. We had a beautiful ocean view.

For some reason even with all our doors and windows closed bugs were able to get into our room at night if we left the lights on as they are attracted to the light. So we had to keep our lights to a minimum. The shower is very large and comfortable and the water pressure very good. There were a couple of nights that had a thunderstorm and the balcony doors and windows would creak and make noises from the strong winds and this kept us awake. If not for this noise we had a good night's sleep as the beds and pillows were very comfortable.

Although we know that many people do not watch much tv while on vacation we like to watch tv at night to unwind and oftentimes when it was raining we would totally lose reception and other times there was a lot of static and the picture was not clear. We expect a better quality tv reception for a high end resort.

We tried their complimentary afternoon tea at the resort restaurant which was nice.

For our first night as we had jet lag we chose to eat at a restaurant in the family Katathani resort next door. We were able to get the busboy to drive us over and once we were done a call from the restaurant and they came back from us.

The next morning we chose to have breakfast brought into our room. They set it up for us on the patio and it was presented very nicely. The only unfortunate part was that the food was cold but it was nice to enjoy breakfast in our room. For the rest of our stay we had the buffet breakfast in the restaurant. The selection was very good. There are also some special hot items that you can order from the kitchen.

On our third day there we chose to take the hotel shuttle to Phuket town. This was a complete waste of time. The driver dropped us off in front of a travel tour company. We were then persuaded by one of their employees that he would drive us around town for next 3 hours for 100 baht. We thought this was a very good deal. The problem was where we were dropped off there was nothing within walking distance so we had no option but to take a taxi. This driver however only had places on his agenda. We wanted to have lunch and we thought he would bring us to a street with a few options but he brought us to restaurant he recommended. There was nobody there, the tables and chairs were plastic and there were ants all over the tablecloth. The food was just average and more on the expensive side. He then went on to take us souvenir shopping at the worst locations that only sold stuff for twice the normal price. We were so disappointed that we went into Phuket town and did not enjoy any local shopping. The hotel needs to do better with this shuttle service.

As it was their rainy season it rained everyday that we were there. We were not able to properly enjoy the beach as it was very rough and there was lots of garbage washed ashore due to the strong tides. Although the government hired people to clean the beach every day as this is a public beach either they did not do a good job or it was just too much garbage for them to handle.

For dinner one night we ate at Mom Tri's Restaurant nearby at Mom Tri's Villas. The restaurant offered a complimentary shuttle service that picked us up and dropped us off after dinner. Make sure you ask for this when you make reservations.

On one rainy afternoon I decided to have a facial and a massage at their spa. The service was good. It's very small so there's no water feature to enjoy before the massage such as a jacuzzi or mineral bath. I was also allergic to the massage oil that they used and ended up with an allergic reaction all over my body. However I was not aware I had an allergy to certain oils so I could not blame the spa for this.

Everyone at the resort is very polite and friendly. We had a nice time overall and would definitely recommend this place.

  • Stayed: May 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank ireneliu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katathani1, Manager at The Shore at Katathani, responded to this reviewResponded 1 July 2016

Dear ireneliu,

Thank you so much for your review of your recent stay with us. We are so pleased that you had a nice time overall and thank you very much for your recommendation.

It is good to know that you were pleased with your welcome and that you were pleased with your villa and view, as well as your experience with our spa and our polite and friendly staff, of whom we are very proud.
I do apologize that the reception on your television during stormy weather was not clear. I am also sorry to know that there was litter on the beach. It is a challenge during the monsoon season to keep the beach 100% litter-free, but we do make every effort with, as you mention, daily beach cleanings. Thank you for your feedback on this and other issues. We appreciate you sharing your thoughts which allow us to see areas where we might be able to improve ourselves further, which is always out goal.
We all hope to be able to welcome you back aShore soon.

Best regards,

Resort Manager & Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2016 via mobile

This was our first visit to Thailand and it did not disappoint. The whole resort was pristine and amazing. We had a pool villa with an unobstructed view of the ocean. All of the staff were friendly and accommodating. It was only a short cab ride into town where there was great shopping and restaurants and bars. An absolute piece of paradise. We will definitely return and recommend for a relaxing romantic getaway.

Stayed: September 2015, travelled as a couple
1  Thank jimbow082
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katathani1, Manager at The Shore at Katathani, responded to this reviewResponded 6 June 2016

Dear jimbow082,
Thank you so much for choosing to stay with us for your very first visit to Thailand and for your kind review. We couldn’t be happier than to know that we were able to help make your first Thai experience so memorable.
Now that you know what paradise feels like, we hope you will return aShore again and again and will look forward to welcoming you back.
Kindly,

Resort Manager & Team

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Reviewed 30 May 2016 via mobile

Had the most amazing time here for our honeymoon. When we walked into our villa it was even better than the pictures. The view was outstanding! It was so lovely being able to stay in our villa all day as we could enjoy our pool, order room service and all while looking out at the beautiful view. When we did venture out we took the opportunity to eat at the hotel restaurant and also the sister hotel restaurants. All very nice. We cannot fault the service at the hotel. The staff are so friendly and welcoming. We are so pleased we choose The Shore for our honeymoon!!

Stayed: April 2016, travelled as a couple
1  Thank cas0506
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katathani1, Manager at The Shore at Katathani, responded to this reviewResponded 6 June 2016

Dear cas0506,
How lovely to hear that you had an amazing time with us for your honeymoon at The Shore. We appreciate so much that you chose to stay with us for their very special occasion and that you loved your villa, the view and the service.
Congratulations again on your marriage. May you have a very long and very happy life together, and may it include many returns aShore! We will look forward to welcoming you back.

Warmly,

Resort Manager & Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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