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Centara Grand Beach Resort Phuket
Ranked #16 of 136 Hotels in Karon
Certificate of Excellence
Reviewed 12 July 2016

Building 5 is a great spot with excellent views of the main pool and the ocean. Resort seems a little tired but in general is a great family spot to stay with kids. Safe and secure. Gastro was a big problem throughout the 8 nights we spent there. Our party of 8 were all sick at some stage and so too were a lot of other guests that we spoke to. Other than that, a great family experience. Make the trip into Patong for the Thai boxing if you can. Great atmosphere with seating right up on the action.
Centara run a 1 hour Thai boxing class for the kids and is worth the exercise if you kids want to be strong and fit. Some great tips from the crew and the kids will sleep well that night. A bit pricey but worth a go.
Lots of great little restaurants in Karon and cheap to ride a taxi or Tuk Tuk down there if you don't want to walk.

Room Tip: Building 5 or below is close proximity to everything and great views from all levels of this buildin...
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  • Stayed: July 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Wes R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this reviewResponded 13 July 2016

Dear Wes R

Sawad Dee Kha and thank you for staying with us at Centara Grand Beach Resort Phuket It was wonderful to read that your family enjoyed your stay with us and I will shared your feedback with the team as part of our efforts to further improve the guest experience at our resort. However I’m sorry to hear some of your guests fell ill during your stay and do trust all of you have recovered well since then.
Safe Travels and I hope to welcome you back in the near future.

Best Regards,
Fara

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Reviewed 11 July 2016 via mobile

Arrived late in the evening with wife, 6yr old and 4yr old in tow and was upgraded to a 2 bedroom villa. Driven by golf cart to Villa and WOW! I have stayed in many suites in 5 star hotels around the world but this was by far the most impressive. So impressed that we were texting our family back home that night to plan our next stay as a family in January and of course booking villas! With young kids the layout works 2 Bdrms 2.5 bathrms large separate living area, fridge/freezer 3x tvs and did I mention your own private infinity pool!

Facilities are fantastic large family pool with lazy river and jumping areas. Kids club open til 9pm that the children loved. The Spa is awesome and very relaxing with large menu of treatments. Aromatherapy was our favourite.

Ate at both Coast and Cove, enjoyed dining at Coast the most of the two. In room dining was excellent, great range and reasonable however could do with more dessert selection. Poolside dining and drinks reasonable too.

Staff very warm and helpful. All staff especially at the Rock jump and in the kids club were very interactive with children even remembering kids names after meeting them the first time. Kids loved them. Elle was especially helpful when we were checking in with 2 sleeping children.

Location is great, beachfront and secluded. Not far from Patong even though we never ventured out of the resort during our 3 night stay except once for a tour. There is that much to do here.

Overall an excellent resort for families and now our family's choice of accommodation in Phuket. We are are regrettably leaving for Mai Khao tomorrow if we could go back in time we would've stayed the whole duration at Centara Grand Beach, it is that good!

Stayed: July 2016, travelled with family
2  Thank DavidSubritzky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this reviewResponded 12 July 2016


Dear doogiehowser_md

Sawasdee Kha and thanks for taking the time to provide a review from your recent stay at Centara Grand beach Resort Phuket.
It was lovely to read that you and your family enjoyed our facilities and services especially K. Elle guest service supervisor, Kid club staff and sport attendance, were there to assist you in best possible way and I will be happy to share them your feedback as part of our efforts to further improve the guest experience at our resort.

We do hope to have the opportunity to welcome you back at one of our properties in the future.

Best regards,
Fara

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Reviewed 11 July 2016

We started our thailand holiday with 4 nights at Centara Grand Beach resort phuket. Our overall impression from our stay was that its good , but not great. We had a room with its own little pool outside. We didnt really bother using the pool because they gave us a room right at the bottom near the reception overlooking a carpark. Not very scenic. The room itself was a bit disappointing. It felt a bit tired. The bed was reasonably comfortable. I just expected more from a room that cost us over $300 aud per night. The grounds were nice. Our favorite part of the resort was the adults pool. It was peaceful and calming and had a decent view. Th beach was nice but did not swim in it. Beware that right next to the resort a town drain empties into the the sea. Doesnt seem to be anything the resort can do about it , but it is a serious health concern for people swimming at that end of Karon Beach. The breakfast buffet was quite large, It had enough variety to keep most people happy. We dined at the restaurant one night where we had breakfast and it was fantastic. It took quite a long time for us to be served but when we finally got it , it was delicious. The location of the resort is ok. Takes about 10 to 15 mins to walk to the main sort of road where all the bars and places to eat are on karon beach. Going to patong is not far but you will still get ripped off a few hundred baht to get there. No such thing as a cheap tuk tuk or taxi ride in phuket. The resort offers a shuttle but you must pay and it only goes twice a day which I cannot understand why its not more frequent. I would say this resort is fine for a family with children but couples and other people I suggest its not so good. Be prepared to pay a ten thousand baht security deposit, quite insulting. No other place I stayed at in all of thailand charged such an absurd amount for a security deposit , which takes 5 to 7 days to be refunded so kiss good bye to extra holiday spending money if you have a short trip

  • Stayed: June 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank UnchartedGaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this reviewResponded 12 July 2016

Dear UnchartedGaz,

Thank you for taking the time to provide a review from your recent stay.
It was lovely to read that you enjoyed overall experience during your stay.
I am sorry to read some aspects of your stay did not meet your expectations.
We certainly take on all feedback and utilise this to improve our services and product.

I hope to welcome you back in the near future.

Kind Regards
Fara

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Reviewed 10 July 2016

Stayed in a spa room with sea view. Room was great. Spa water was brown which was a little off putting. Resort is huge so breakfast is a little chaotic, even though the quality of the breakfast was excellent. Lots of walking to get to and from room to pools and restaurant as resort is so large. Adults only pool is beautiful. The beach looked lovely from afar but is very polluted with rubbish and the sea is dirty.

  • Stayed: July 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Matakanagirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this reviewResponded 12 July 2016

Dear Matakanagirl

Thank you for staying with us at Centara Grand Beach Resort Phuket and for taking the time to shared your feedback
I'm delighted you enjoyed your stay with us .Your feedback will be translated and shared with the team for continue to perform best quality of products and service.
Hopefully we can welcome you back again in the not too distant future.

Best Regards,
Fara

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Reviewed 10 July 2016

This hotel had a great location right on the beach at Karon Beach, and so much to do for the kids, with great staff overseeing their water and other activities.

Even though one a completely current modern hotel, a real Thai rainforest feeling amongst all the accommodation, and the rooms have been refurbished stylishly.

We had a really relaxing week here, dining in nearly all the restaurants, using the day spa nearly everyday, and definitely relaxing by the pool. My husband and sons hired surfboards a few days and went surfing out the front as well. Loved it!

Room Tip: Block 9 has direct views overlooking the beach. Anything ground floor on any block of apartments wo...
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  • Stayed: July 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank anissaLoades
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCPBR, General Manager at Centara Grand Beach Resort Phuket, responded to this reviewResponded 11 July 2016

Sawasdee AnissaQldLoades,
Thanks for taking the time to provide a review from your recent stay at Centara Grand.
Im pleased the kids enjoyed their time at our waterpark and you loved the rain forest surrounds and absolute beachfront combination. Actually our resort is only 6 years old but it has been designed in a classic sino portugese design giving the impression of an older style resort directly relating to Phukets charming history.
Hope to welcome you back in the near future.
Darren

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Additional Information about Centara Grand Beach Resort Phuket

Address: 683 Patak Road, Karon Beach | Muang, Phuket, Karon, Phuket 83100, Thailand
Phone Number:
Region: Thailand > Phuket > Karon
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Karon
#8 Spa Hotel in Karon
#8 On the Beach Hotel in Karon
#14 Luxury Hotel in Karon
#19 Family Hotel in Karon
#29 Romantic Hotel in Karon
Price Range: RM609 - RM2,675 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Centara Grand Beach Resort Phuket 5*
Number of rooms: 262
Official Description (provided by the hotel):
Drawing its design theme from the Sino-Portuguese architecture that characterises Phuket Town, the five-star Centara Grand Beach Resort Phuket is right on the sands at Karon Beach. The resort is backed by a green hill, and grouped around its own landscaped water park which features a meandering lazy river, waterslides, a kids’ pool with a waterslide, a cliff jumping platform, and an adults-only pool with its own pool bar. You will love the other exhilarating leisure activities on offer, including water sports (kayaking, windsurfing and sailing), snorkelling, tennis, and Muay Thai (Thai boxing). Diving can also be arranged, and there’s a fully-equipped fitness centre. Relaxation seekers will head to the award-winning Spa Cenvaree, a refuge for the senses which combines ancient healing practices that reflects Thailand’s wellbeing heritage with modern rejuvenation techniques to nurture and rebalance the body. The resort also has age-specific kids clubs, free Wi-Fi, and seven restaurants and bars, including COAST Beach Club & Bistro. Each of the spacious rooms, suites and pool villas (49 to 209 square metres of total living space) is designed in a Sino-Portuguese décor and features a balcony or terrace with soothing views of the pools, the gardens or the sea. A number of rooms come equipped with an outdoor Jacuzzi while the suites comprise a plunge pool. Phuket International Airport is less than one hour by road from the resort. ... more   less 
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Also Known As:
Centara Grand Beach Resort Phuket Hotel Karon
Centara Grand Beach Resort Phuket Karon

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