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“Fantastic luxury family vacation!”

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Centara Grand Beach Resort Phuket
Ranked #16 of 137 Hotels in Karon
Certificate of Excellence
Reviewed 2 August 2016

We stayed for 5 nights at the Grand Centara during the end of July and had a fantastic trip! We traveled with our 5 year old and staying at this resort was definitely the best choice in terms of facilities, food, beach and activities with a junior.
We stayed in a Deluxe spa room with a jacuzzi on the balcony - we actually didn't use this jacuzzi much as my daughter wouldn't leave the pool!
The room was comfortable, well maintained and had a STUNNING view of the beach (we were in 947!) The room service was great, and amenities in the room were all there including robes, and flip flops, beach bag and all toiletries.
The resort is rather large and well spaced out, pool and restaurants are clustered in the middle - the pool is fantastic with a larger pool that has two whirlpool/jacuzzis on each side, a kids pool with a slide, a smaller kids pool with no slide and a beautiful free flow lazy river complete with waterfalls, caves and bigger water slides. The pool was definitely a hit with the little one - it was hands down her most favorite thing about the holiday!!! Another thing about being at the pool and even the beach, it felt extremely safe. There was an abundance of other families and security guards patrolling well into and overnight. Staff were so helpful and attentive to everything, it made the whole experience so much more relaxing.
The beach is clean, stunning and again very safe. I think this is a private beach to the resort everyone we saw we recognized from the hotel. The bar and restaurants all have seats outside that look onto the beach and fantastic cocktail menus. The food is delicious, great selection and cooked fabulously. Breakfast buffet is an abundance of world dishes and varieties to suit all tastes and needs and was definitely well worth it to ensure we had a good start every morning. All day food and dining was a luxury especially with a child that would fall hungry at the poolside at random hours - the food service was superb and quick - pizza boxes being her favourite poolside dish!
Another luxury at the resort for families - the kids club!! Free and operating until 9pm, the space is large and offers a variety of activities. Our daughter isn't usually too keen being left without one of her parents with her but the security she felt by the warm staff and interest in the fun activities meant she actually asked to be left there on numerous occasions and was not phased at all at neither of us staying with her. She enjoyed jewelry making, soap painting, fan making, nail painting, origami, coloring - so many activities including computer game consoles, ball pit, outside garden with games, books - it really is a little play heaven for kids!
And with the luxury of the kids in the kids club, it gives room for adults to enjoy my personal favourite at the resort - the AMAZING spa! Absolute luxury and total relaxation from the minute you walk in to when you leave. Fantastic treatments and superb staff, it really is well worth a visit if you stay at Grand Centara.
In terms of locations, we took about a 45 minute transfer to the airport, and although you can walk to Karon town, we took a 5 minute taxi/Tuk Tuk as it was too hot for us to walk! We also hired a driver from the hotel for one whole day who took us everywhere we wanted to go and we felt is was reasonable for the price and again service - he was like a personal tour guide.
There are so many little touches that I could talk about but in summary, this resort is great for a bit of luxury whilst in Thailand, brilliant for families/kids, superb food, attentive service, excellent spa and great beach.
The only thing that I could fault (however I don't know if I can even justify this as a fault) but it is on the pricey side of Thailand HOWEVER, you pay for what you get. A fabulous resort that is large and offers so many amenities that the cost is as you would expect. Food and drinks are not cheap but then they are of high standards, you will not fear catching a food bug or not enjoying a meal or having a relaxing drink in plush surroundings so we were happy to pay for this.
I am sure we will return to Grand Centara again the future and definitely will recommend to our friends who want to travel with their kids to Thailand.

Room Tip: We stayed in 947 - fab sea view right at the end of the resort but right at the front. Close to the...
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  • Stayed: July 2016, travelled with family
    • Location
    • Rooms
    • Service
2  Thank skaur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this reviewResponded 3 August 2016

Dear skaur,

Greeting from Centara Grand Beach Resort Phuket and thank you very much for sharing your nice review. We are very pleasure to read overall experience during your stay was good your family was satisfied with our hotel facilities, restaurants, foods, spa,and services from all of our staffs and we are very happy to hear that you will come back again next future. Your feedback will be translated and shared with the team for continue to perform best service.

Safe Travels and we are looking forward to welcoming you soon.

Best Regards,

Fara

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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598 - 602 of 2,848 reviews

Reviewed 1 August 2016

This resort is located right on Karon Beach and walking distance to shops and restaurants. The resort is large and can accomodate many guests but never feels over crowded or too busy. The pools and restaurant are all fabulous and well worth visiting. The omelette station at breakfast is a real treat. We stayed here as a family with two children and we all enjoyed our stay. There is a lot to entertain the children and adults alike. Fantastic service and attention to detail from all the staff. Well worth booking a holidays here!

Stayed: July 2016
Thank Brenda A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this reviewResponded 2 August 2016

Dear Brenian00,

Thank you for taking the time to provide a review from your recent stay at Centara Grand Beach Resort Phuket.
It was wonderful to read that you and your family enjoyed our hotel facilities such as pools restaurants, Kid Club and our staffs were there to provided Fantastic service.
Safe Travels and I hope to welcome you back in the near future.

Kind Regards.
Fara

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Reviewed 31 July 2016

My family and I stayed for 5 nights at the Centara Grand Beach Resort. The staff were very friendly and attentive, especially at the breakfast place. We had dinner at the Mare on the evening we arrived and the food was great. The lazy river, the jumping cliff and the slides were our son and daughter favourites. The Kids Club, well..My son didn't even wanna leave the Kids Club and he preferred to have his dinner there rather than joining us at the Beach Club. We will definitely return and stay in this hotel again for our next trip to Phuket.

  • Stayed: June 2016, travelled with family
    • Value
    • Location
    • Service
1  Thank sunarkos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this reviewResponded 2 August 2016

Dear sunarkos
Greeting from Centara Grand Beach Resort Phuket and thank you very much for sharing your nice review. We are very pleasure to read overall experience during your stay was good and happy to hear that you will come back again next future.

Safe Travels and we are looking forward to welcoming you soon.

Best Regards,

Fara

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2016 via mobile

We had a fabulous time at this resort. The staff were courteous and we ended up with a fabulous room that overlooked the pools as well as views of the ocean. I would recommend this for any couple.
Great options for dining as well as plenty of amenities poolside or even on the beachfront. So glad we decided to stay at this resort even if it was for 1 day in Phuket.

Stayed: July 2016, travelled as a couple
1  Thank lkhouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this reviewResponded 1 August 2016

Dear lkhouston

Greetings from Centara Grand Beach Resort Phuket
Thank you for taking the time to provide a comment from your recent stay.
Im delighted you enjoyed your holiday and had had a fabulous time with us.
We look forward to welcoming you back again for a more pleasurable experience in the near future

Kind Regards,

Fara

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2016

Is that kind of big 5 star hotel with too many rooms with a lot of pools, restaurants and bars...they even have a lazy river. Is located exactly on the beach with a lot of facilities inside the resort. Is well protected but is located outside Phuket and if you want in the evening to go in town, you have to request a shuttle from the reception, but for returning usually you are by your own...

Room Tip: sea view room with your own pool/jacuzzi
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  • Stayed: August 2015, travelled as a couple
    • Value
    • Rooms
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1  Thank paullamar69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this reviewResponded 1 August 2016

Dear paullamar69

Thank you for taking the time to provide a review from your recent stay at Centara Grand Beach Resort Phuket.
It was lovely to read that you and your family enjoyed our great location to relax, beach, pool and all our facilities.

Safe Travels and I hope to welcome you back in the near future.
Kind Regards,

Fara

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Centara Grand Beach Resort Phuket

Address: 683 Patak Road, Karon Beach | Muang, Phuket, Karon, Phuket 83100, Thailand
Phone Number:
Region: Thailand > Phuket > Karon
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Karon
#8 On the Beach Hotel in Karon
#8 Spa Hotel in Karon
#15 Luxury Hotel in Karon
#19 Family Hotel in Karon
#29 Romantic Hotel in Karon
Price Range: RM564 - RM2,195 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Centara Grand Beach Resort Phuket 5*
Number of rooms: 262
Official Description (provided by the hotel):
Drawing its design theme from the Sino-Portuguese architecture that characterises Phuket Town, the five-star Centara Grand Beach Resort Phuket is right on the sands at Karon Beach. The resort is backed by a green hill, and grouped around its own landscaped water park which features a meandering lazy river, waterslides, a kids’ pool with a waterslide, a cliff jumping platform, and an adults-only pool with its own pool bar. You will love the other exhilarating leisure activities on offer, including water sports (kayaking, windsurfing and sailing), snorkelling, tennis, and Muay Thai (Thai boxing). Diving can also be arranged, and there’s a fully-equipped fitness centre. Relaxation seekers will head to the award-winning Spa Cenvaree, a refuge for the senses which combines ancient healing practices that reflects Thailand’s wellbeing heritage with modern rejuvenation techniques to nurture and rebalance the body. The resort also has age-specific kids clubs, free Wi-Fi, and seven restaurants and bars, including COAST Beach Club & Bistro. Each of the spacious rooms, suites and pool villas (49 to 209 square metres of total living space) is designed in a Sino-Portuguese décor and features a balcony or terrace with soothing views of the pools, the gardens or the sea. A number of rooms come equipped with an outdoor Jacuzzi while the suites comprise a plunge pool. Phuket International Airport is less than one hour by road from the resort. ... more   less 
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Also Known As:
Centara Grand Beach Resort Phuket Hotel Karon
Centara Grand Beach Resort Phuket Karon

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