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All reviews karon beach kingsize bed noodles big balcony hotel facilities would stay again phuket minibar
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Reviewed 6 September 2017 via mobile

We went back after an absence of 8 years. The staff was very friendly and efficient. The rooms were the same as I remember it from 2009.

I however would have liked a kingsize bed rather than two singles put together rendering one side without a bed lamp!

Breakfast was OK but boringly the same. No upkeep was done in 8 years it seemed.

The rooms were clean and the aircon wonderfully effective. Pool area a delight!
Position fantastic. Price affordable.

All in all I'll go back!

Stayed: August 2017, travelled with friends
Thank Pietsteyn2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2017 via mobile

Accommodation was nice and neat. Fair sized rooms. Beds not so comfortable as they were very firm. Wifi was pretty expensive and breakfast was ok. Staff not so friendly. Overall good value for the price.

Stayed: August 2017, travelled with family
Thank Dustin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2017

Nice big room, quite clean.
Very close to the beach.
Breakfast was OK.
Big balcony but there's another building right in front of it.
Staff was suspicious all along, asked to copy both our passports and immigration cards, made us come back to reception when we phoned to get the wifi password, and asked us to wait while they checked the minibar after we told them we didn't use anything.
Wifi connection very poor.

  • Stayed: May 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Max L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2017

Very poor customer service - staff unfriendly and spoke little English. Free Wifi was terrible. Rooms spacious and clean. Pretty much what you can expect for the price. Breakfast had very little variety.

Room Tip: Not on the ground floor - lots of foot traffic makes these rooms very noisy
  • Stayed: May 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Lynne A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2017

The staff of the hotel doesnt understand english at all.
the service is very poor.
we reached there at 12:00. and the receptionist told us to wait for 40 mins. in between other group came and they let them checkin as soon as they reach. they served they welcome drink also which they didnt serve to us.

after 45 mins when i asked her how much time it'll take she said 2:00 checkin. i was telling her that rule must be same for all. if you are giving room to other why not to me.
then she said 40 mins. i said before 45 mins u said 40 mins. still she was saying 1:30 which was again more 45 mins. then again i asked why she gave rooms to others and not giving to me, then she gave me room immediately. i don't understand if room was ready why was she making me wait.

and also it most difficult task of world to communicate with them as they don't understand english.

They have not even a single Vegeterian item in menu. so if you are Vegeterian, dont even think about going to this hotel.
the location is the only good part. but again . there are many good hotels on same road with good location, good service and good resorts are there.
some of them are Novotel, Ramada, Thevron palm beach resort, Hilton.

So try other good hotels. we booked Superior garden view room. but it has very bad view from room. the room also i dont like.

i wont recommend this hotel to anyone.

Room Tip: Please book this hotel at your own risk.... not at all good room
  • Stayed: March 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank vrunda_bhattbhatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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