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Reviews (253)
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All reviewskaron beachthe entire staffno elevatorwithin easy reachsound of the wavesair conditioningstayed here for nightsrooms were very cleanmin walkhome away from homeswimming pool isgreat poolbooked this hotelgreat resortthai foodtuk tukmassage
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8 - 13 of 253 reviews
Reviewed 18 August 2017 via mobile

Spent two nights here on our honeymoon and I'm so glad it wasn't more.

The worst thing was I got an electric shock from moving the kettle as the cord was frayed. I've never had a shock before and it was quite painful and scary. We went to complain and they said 'don't worry, we'll get you another kettle' but didn't care about the fact I was upset. The manager was too busy to speak to us about it and they dumped a new kettle in our room while we were out. If it had been a child being shocked it could have been very nasty but the staff didn't care at all.

We have stayed in a range of cheap, mid and high level hotels and this was a more expensive one. The staff were very rude and EVERYTHING cost extra. Even cheap hostels had a safe for free but this hotel charged by the day. We asked them to call the airline to change a flight time. They said we could call but pay 30 baht per minute. However a little hostel we stayed in phoned a restaurant to check our reservation for free and they didn't answer, so kept calling over and over no charge.

I would stay somewhere with nicer staff and would not stay here again. All the staff were rude (shouting at my husband as if he was an idiot when he didn't write his name fast enough and unhelpful) and it was not a nice place to stay.

I don't tend to write bad reviews but I was really disappointed in this place. To end on a positive, if you're in Bangkok stay in baan pra nond for good customer service! Or in Ko Lanta - Phra Nang is amazing.

Oh and if you go to Muay Thai in Phuket, don't bet on the non-Thai boxers. They won't win, even if they were the better fighter. Fun evening out though.

Stayed: August 2017, travelled as a couple
1  Thank Lucy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2017

this is our 2nd stay here mainly because of the staff, they are great. the position is across the road from the beach and close to many restaurants .the management go out of their way to make you comfortable,,great pools and grounds , would always recommend.

Room Tip: great views up higher with stairs
  • Stayed: July 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank scott h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2017

We stayed at Karona Resort & Spa from 04 June 2017 to 08 June 2017. We have booked the Deluxe room with sea view. We had an awesome stay at karona resort.
Firstly, Location:- The location is a the end of karon beach and start of Kata area.The beach is right opposite the resort, just across the road. To move around, Tuk Tuk, taxi are easily available. Two wheelers on rent available.
Check in / Check out:- Very swift and fast. The reception staff is efficient and couteous.

Rooms:- The room size is large, spacious and very good. Air conditioning good. The room had balcony and a bench for seating. The best part of the room was the sea view. Sea view was one of the foremost reason of booking Karona resort and it outlived our expectation. The sea view from the room is magnificent, beautiful. You can see huge strech of the sea from left to right. In the night, just seat in the balcony and enjoy the gushing sound of the waves. Enjoy sunset . Simply great.
Food:- We had breakfast only at the resort. The food quality is good. The breakfast spread was good. It is an international breakfast.
Cleanliness:- The rooms were very clean and neat. Even, the resort cleanliness was maintained very well. The swimming pool was maintained nicely.
Staff:- The staff is very nice, courteous, helpful and will always greet with a smile.
Spa:- The resort has a Spa (Subpaya Place). Our trip would have been incomplete without a massage in thailand. We decided to have it at the Spa in the resort. The quality of massage provided was good. It was an absolute refresher. The two females at the Spa are very well trained . Don,t miss it.

One of the evening, there was live musical / song performance at the restaurant. We were sitting in the balcony and it was a great experience with music and gushing sound of sea waves in the background.
Overall, a great stay. Kudos to the entire staff of Karona Resort.
We will definitely come back to stay...................

Room Tip: Deluxe room with Sea view
  • Stayed: June 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank AshishNarkar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2017

This hotel looks a bit old (swimming pool area and buildings) but the room was cheap, they had promotion on cocktails and drinks when we came so it was worth the money. We were the only non-russian guests in the hotel on that day. The room was big and good enough (3-storey building with no elevator, lots of stairs in the resort) with a nice view from the balcony. They offer free wifi and complimentary breakfast. It's 5 min walk from the southern part of Karon Beach.

Room Tip: Room 501 has a good view of the pool and the sea.
  • Stayed: June 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Cecile083
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2017 via mobile

It is 'stayable' but would need a renovation, ants in the spacious room, beddings could be cleaner, felt itches at night. Swimming pool got a lot of leaves what should/could be easily cleaned. Breakfast was ok, location is good that you can walk to beach restaurants.

Stayed: November 2016
Thank jak0303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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