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Royal Phuket City Hotel
Ranked #59 of 90 Hotels in Phuket Town
Reviewed 16 May 2016 via mobile

Shower was uncontrollable but at least the cold water could cool you down because the ac isn't. Room was hot and you had no control of it. Halls were hot so what little air you had only prepped you to sweat when you walked down the hall. Omelets for breakfast were great though. Otherwise go somewhere else. Oh security is bad. I didn't show any identification and got the room key for a colleagues room. Clerk just gave me a key.

Stayed: May 2016
Thank Aclary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (235)
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11 - 15 of 235 reviews

Reviewed 11 May 2016 via mobile

Stayed for one night, in transit through Phuket for about 12 hours. Chose this hotel for its location convenient to markets, old town and the bus terminal. The most modern thing about this place is the fitness center. Everything else looks like it hasn't been updated since the mid 70s, the whole things smells weird and the wifi is spotty at best. I wouldn't stay again but it worked for what we needed in the moment.

Stayed: May 2016, travelled as a couple
Thank DSC255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2016

stayed here as it was close to the PBW site. other than that, it was walking distance to town centre. wifi internet is good. so was the aircondition and water heater. breakfast spread was so-so. ample parking space for vehicles, including motorcycles. would likely shop around for cheaper hotel rooms next time.

Room Tip: choose a room at the back - quieter
  • Stayed: April 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank francis_61jb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2016

Unlike many popular hotels in resort area, this hotel is located in the heart of downtown Phuket. During check-in, I was surprised that this hotel only accepts security deposit in cash. Maybe it's normal in Phuket but it was my first time to this city and thank god I had some cash with me.. The staffs were nice and friendly and the room was spacious but I could see some worn area in the room. This hotel seemed to be quite old and could be better with renovation. It wasn't too pricy so I was ok with it. Breakfast was decent and location was good within the downtown.

  • Stayed: March 2016, travelled on business
    • Value
    • Location
    • Service
Thank Woo Seok Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2016

This review is only about the White Palm Restaurant at this hotel. The restaurant ambience is nice but the place was totally empty. We actually didn't mind it but were disappointed because the quality of dim sum was pretty poor. The prawn in the ha gao was not cooked properly and the spring rolls were practically burnt. But the fried rice was great and the broccoli with crab meat was good though it would have been better if it was cooked a little bit more.
When we saw the bill we knew the answer why the place was empty. The prices were quite high!

Stayed: February 2016, travelled as a couple
Thank hari b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Royal Phuket City Hotel

Address: 154 Phang Nga Road, Phuket Town, Phuket 83000, Thailand
Region: Thailand > Phuket > Phuket Town
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Spa Hotel in Phuket Town
#15 Luxury Hotel in Phuket Town
Price Range: RM185 - RM399 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Phuket City Hotel 4*
Number of rooms: 251
Official Description (provided by the hotel):
Royal Phuket city hotel. Luxurious 4 stars Hotel in Phuket Town many facility Fitness Center Restaurant, Spa, Bakery, Conference Room, Our Hotel near the Old Town and Shopping Center and cross to local bus Station. just 45 minute from the airport and 30 minute to the Beach. ... more   less 
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Also Known As:
Royal Phuket Town City Hotel
Royal Phuket City Hotel Phuket Town

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