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Reviews (248)
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Reviewed 10 April 2017 via mobile

Over priced hotel in an area of phucket that's there's not a lot to do staff aren't helpful beds are rock hard rarely any hot water for the shower room is very rough an basic and the staff won't help if you complain would not recommend going!

Stayed: April 2017, travelled as a couple
1  Thank Andy20215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2017

really old, a bit dirty even (carpets etc.), the rooms are as clean as possible though. everything that can be clean (=without those carpets) is clean.
Perfect as a transfer hotel, to see Old Phuket.
Two nights maximum.
A lot of Chinese tourists too, I see this hotel being converted over time into Chinese style and customs....
friendly staff and acceptable quality of breakfast

  • Stayed: April 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank koendg2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2016

I suggest this place for a night or two either coming in or going out. It is close to the airport so if you have an early or late flight it is a good place before or after you are at the beaches. This is a big city hotel and used mostly for tour groups. It is close to everything in town and if you ask for a room on one of the top floors in the back of the hotel the views of the Bay are awesome. While the rooms are a bit dated they are spotlessly clean. The staff is great and most all speak English. You are walking distance to a supermarket and there are tons of shops in town to stroll by. I think the best gym in town is in this hotel and the pool is huge. There are many restaurnats in the hotel but there are much better places to eat in easy walking distance in fact across the street is one of my favorites a Thai/Vietnamese place (Je'Time). This is more a business type hotel and mostly tour types stay here but for a night or two coming or going to Phuket this is a nice stopever while you get your bearings.

Room Tip: Big City Hotel, ask for room on top floor in the back with views of the Bay, a junior suite or suite is worth the upgrade
  • Stayed: October 2016, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Marshall C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2016

A magnificent Hotel.

Lovely swimming pool on 3rd floor. Also a fitness centre - but I didn't use that !

Good room, clean, comfortable.

Very handy place for Old Town Phuket.

Very nice, very reasonably priced. Staff helpful.

  • Stayed: November 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank CHH77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2016 via mobile

Staff we unhelpful, unfriendly and spoke poor English which made it difficult to organise or get information. Rooms had all the basic amenities but were very outdated and were not up to the standard in terms of cleanliness that you would expect from such a large hotel. Only good thing was the access to the fully equipped fitness centre

Stayed: November 2016, travelled as a couple
Thank Douglas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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