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All reviews bumble bee park and ride hi express pub next door hot food beans the sofa bed the pub free breakfast clean rooms decent breakfast overnight stop stayed here for one night business park road noise plenty of parking excellent value for money
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Reviewed 30 December 2017 via mobile

Nice, spacious room. Clean. Nice bathroom. V noisy extractor fan. It's worth going for the breakfast alone irony. Seriously though for £44 for 2 including breakfast and free parking it was a bargain!

Stayed: December 2017, travelled as a couple
Thank donnafarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMGLOUS, General Manager at Holiday Inn Express Gloucester - South, responded to this reviewResponded 3 January 2018

Dear Donnafarr

Thank you for taking the time to feedback regarding your stay with us.
Its great to read you found the room nice, spacious and clean and enjoyed the bathroom.
It is disappointing to read you found the extractor fan to be noisy, these do run for a period of time during the day and into the evening and then turn off for the night, but it is a shame to read it disturbed you during your stay.
I am pleased you found us good value for money and enjoyed our included express start breakfast, I hope this set you up well for the day ahead.

I hope we have the chance to see you again.
Kind Regards
Felicity Cotton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2017 via mobile

Lovely clean hotel breakfast was busy had a little wait for items to be refilled which wasn’t a problem as we were not in a hurry. Thought the £30 charge for a dog was a bit steep definitely would stay again if the need arose

Stayed: December 2017, travelled with family
Thank TillyGloucester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sylwia B, Manager at Holiday Inn Express Gloucester - South, responded to this reviewResponded 31 December 2017

Dear Guest,
Thank you for your valued feedback regarding your recent stay with us.
I am glad to see that you enjoyed our inclusive Express Start breakfast and you scored your stay an amazing 5/5!
We hope to welcome you back to our hotel soon!
Kind Regards
Sylwia Basamania, Deputy General Manager

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Reviewed 22 December 2017 via mobile

We went to Elmore Court for a wedding and the hotel couldn’t have been nearer,.great rooms fun staff and good Breakfast.comfy beds but my only gripe was and often is in Hotels that the shower head needs cleaning or replacing. Do that and it’s 5 *

Stayed: December 2017, travelled with family
Thank Janice F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sylwia B, Manager at Holiday Inn Express Gloucester - South, responded to this reviewResponded 26 December 2017

Dear Janice F,
Thank you for taking time to review your recent stay in our hotel.
I am pleased to see that you found our location convenient for your needs and our staff were fun during your stay! It is fantastic to read that you also enjoyed our inclusive Express Start breakfast!
Thank you once again for your feedback.
We hope that you will choose to stay with us again soon!
Kind Regards,
Sylwia B, Deputy General Manager

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Reviewed 19 December 2017

Warm welcome to this lovely little hotel :) Very happy with the room and everything they have managed to fit inside, for a budget hotel it ticks all of the boxes and more. Free parking and a free breakfast - which is actually very good - are great bonuses but what impressed us the most was the friendliness of the staff, especially Alice who excels at customer service.

Our only problem was noise, the walls seem to be especially thin and we were disturbed a few times. Perhaps ask for a room in a quiet part of the hotel if you think this might be an issue for you!

We would definitely stay here again and would like to try other hotels in this chain :)

  • Stayed: December 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank CBFHfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sylwia B, Manager at Holiday Inn Express Gloucester - South, responded to this reviewResponded 26 December 2017

Dear CBFHfamily,
Thank you for your valued feedback regarding your recent stay at Holiday Inn Express Gloucester.
Our team strive to provide our guests with the best customer service so I am pleased to see that Alice as well as the other team members were able to make a positive impact on your stay.
Thank you once again for your lovely comments!
We look forward to welcoming you back in to our hotel soon!
Kind Regards
Sylwia Basamania
Deputy General Manager

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Reviewed 14 December 2017

A comfortable hotel, close to Gloucester and offering free WiFi and includes a buffet breakfast. Friendly and efficient staff make for an easy check in and departure. There is a comfortable bar area and offers a range of food, within a few metres of this hotel is a pub with a more comprehensive menu

Stayed: December 2017, travelled as a couple
Thank ShintoRJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIE-Glos, Front Office Manager at Holiday Inn Express Gloucester - South, responded to this reviewResponded 17 December 2017

Dear ShintoRJ,

Thank you for taking the time to write a review of your recent stay with us.
It is great to read you enjoyed your stay with us and in particular you found the staff friendly and efficient as we pride ourselves in delivering the best customer service to our guests.
We hope to welcome you back to our hotel in the near future.

Kind Regards
Kayleigh Weir
Guest Services Manager

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