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Centara Grand Island Resort & Spa Maldives
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Reviews (1,339)
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Reviewed 2 weeks ago via mobile

Simply put. Centara grand resort is just heaven on Earth! My wife and I had been there between 22-28 Dec 2017 for our honeymoon.

Villa:
We stayed at the Sunset ocean pool villa. It was beautiful and luxurious. There was a small pool outside the room where we enjoyed the one of the best sunset views on Earth. There is no better feeling than to just sit in the pool, sip some wine with your wife and see the sunset.

All-inclusive:
The all-inclusive benefits are really good. They covered the food and most of our alcoholic drinks as well. All the restaurants are amazing. Each dinner was like a romantic date. As part of the sunset ocean pool villa, we also had island club benefits. The food at the island club was awesome too. Senthil always went an extra mile to get what we wanted. My wife is vegetarian and many times there were meals specially prepared just for her by the chefs at island club and reef restaurants. She loved the food and we appreciate the hospitality.

Snorkelling:
They provide snorkelling equipment as well for free during the stay. We had lots of huge corals just outside our villa which housed some really exotic fishes. Snorkelling with the fishes is magical experience. We also took with us an action camera to record the underwater fishes and our snorkelling adventures. Centara has 2 Snorkelling excursions as well which should not be missed.

Overall a great time experience! I would definitely recommend it!

Stayed: December 2017, travelled as a couple
Thank Nitish N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Machchafushi, General Manager at Centara Grand Island Resort & Spa Maldives, responded to this reviewResponded 2 weeks ago

Dear Nitish N,

We thank you for taking time to convey this beautiful feedback at our resort and thank you so for choosing Centara Grand Island Resort & Spa Maldives the destination of your honeymoon.We really appreciate your comments regarding our customer service, the excursion activities the food selection and that, you are gratified with your experience with us.

The team will be always at your service and take their roles to provide the service to guest expectation and beyond.

Thanks for appreciating us and we are looking forward to serving you with another remarkable experience on your next stay with us.

Sincerely,
Team Centara Grand Island Resort & Spa Maldives

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Reviewed 2 weeks ago via mobile

We stayed at the deluxe water villa for four days three nights. It was beautiful and awesome. The staff are friendly and helpful!

Tips:
1. Book your spa session as soon as you arrived. Spa was relaxing I almost fall asleep.

2. Plan your excursion activities as soon as possible! Probably do it before the trip if you want to plan ahead.
The activities they have over there are:
a. Whale shark snorkeling (50/50 chance, must go!)
b. Sunset cruise (watching sunset on a boat, how could you resist? Remember to go on upper deck of the boat)
c. Snorkeling trip (honestly there are more fishes near the resort than the snorkeling spots they took you to)
d. Sunset fishing (did not have chance to do that)
e. Local island discovery (did not have chance to do that too)

3. There are three restaurants on the resort island: Thai, Italian and buffet. Love the atmosphere of the Italian restaurant. Pick the tables facing the deluxe water villa for windy seats.

4. Best snorkeling spot is near diving center and beach villa. Plenty of fishes around. Black tip reef sharks are everywhere. We spotted a couple of stingrays too.

5. Feeding session at the coral bar is definitely not gonna miss! Sharks, rays and fishes come on time to get fed. They don’t have watch but they come on time!

To the resort management:
Everything in the resort are great.
The room is spacious and clean.

We noticed the commitment of the resort trying to give the best to the guest. However there are a couple improvement the resort need to take note.

The bathtub in the deluxe water villa bathroom was not in a good condition. It is like worn off and not well maintain. Another thing is that we were not able to reset the safe in the room. We told the one of the housekeeping staff about it but nothing was been done. I guess there was a communication gap between staff.

Overall the experience was fantastic. Would return next time!

Stayed: March 2018, travelled as a couple
Thank edison_chn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Machchafushi, General Manager at Centara Grand Island Resort & Spa Maldives, responded to this reviewResponded 1 week ago

Dear edison_chn,

The team Centara Grand Island Resort & Spa would like to appreciate much of your review and useful tips to our readers. Thank you that you were pleased with the diverse offerings of the Ultimate All-Inclusive package by Centara. Most of all, is that you are satisfied with your guest experience with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure improved service and warm welcome to your next visit in the resort.

Sincerely,
Team Centara Grand Island Resort & Spa Maldives

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Reviewed 2 weeks ago

My son (aged 10) and I have recently returned to the UK after a 6 night stay at the Centara Grand Island resort. From the moment we arrived in Male and were greeted by a representative of the hotel to the moment we were assisted to the sea plane and check in for our international return flight, the hotel managed our holiday with the highest of standards. Check in at the hotel itself was extremely efficient and I was delighted when we were shown to our deluxe water villa which had direct access to the sea and its own Jacuzzi bath tub. I can’t begin to tell you how lucky I felt to wake up every morning to the beautiful view of the ocean and the coral below teeming with life (something I miss greatly!). Snorkelling around the house reef was brilliant, with a wide variety of fish and marine creatures literally outside your door. On the first night, we ate at the Suan Bua Thai restaurant where they made up a lovely table for my birthday and presented me with a delicious birthday cake. During our stay we also tried the Italian and ate many times (breakfast, lunch and dinner) at the main ‘Reef’ buffet restaurant which had a different theme each evening and always offered a great choice. In all cases, the food and service exceeded my expectations and we would like to thank all staff and in particular Arsham, Alisha and Shaffaf who made us feel very special.
The hotel’s all-inclusive package includes several different and well organised excursions including a whale shark snorkelling trip (although we weren’t lucky enough to see one on that occasion despite the best attempts of the staff) and an amazing sunset cruise which offered stunning views of the ocean with barely a ripple across the water as far as the eye could see. Such a spectacle and the emotions that it evoked are hard to put into words but it was almost as if time had stood still. Indeed, just thinking about it as I type this review brings tears of joy to my eyes - I have never seen anything so beautiful and will remember it forever. We also arranged several additional excursions (not part of the all-inclusive) and I would like to thank everyone who helped us at the Best Dive water sports centre (Dhiley and Muney in particular) and who were so supportive to my son who, although can swim, gets very anxious over new experiences which can make it difficult for either of us to enjoy things and/or feel relaxed. Thanks to them, we were both able to snorkel with turtles, manta rays and finally (on our last day) the majestic whale sharks. They also assisted us in taking videos and photos of these amazing experiences.
I could continue to comment about how clean the island and facilities were etc but the simple conclusion is that Centara Grand Island Resort is the definition of paradise, a place where staff will go out of their way to accommodate your needs and to ensure your holiday is trouble free and memorable. The only thing that could have made it better was had we stayed longer. I hope to return next year.

  • Stayed: March 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank rachcrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Machchafushi, General Manager at Centara Grand Island Resort & Spa Maldives, responded to this reviewResponded 2 weeks ago

Dear rachcrick,

Such a wonderful review to our "paradise", thank you. Indeed the Ultimate All-Inclusive will give you a hassle free holiday and Centara Grand Island Resort & Spa is a destination that caters both adults and children. Various activities & excursions , different dining experience and spa will ease you not care of additional expenses because all are included. Plus a spectacular scenery of nature and marine life.

We appreciated it much for valuing our service and commending our staff. It's our pride and joy to make our guest happy. Moreover, it's our great pleasure to be part of your best holiday ever in paradise.

Looking forward to welcoming you on your next visit at our resort.

Sincerely,
Team Centara Grand Island Resort & Spa Maldives

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Reviewed 3 weeks ago via mobile

Just been to this resort 4 th visit I miss voytec as he's got promotion do new GM younger different ideas

Just love this resort and love my beach villa as I can't get in and out of water villas but had one first visit

If you'd like a suggestion pick sunset villa
If you can afford it pick club lovely very personnel and food excellent .

They have a Italian a Thai resteraunt awesome chef brill and a resteraunt that does different foods around the world each night also excellent and the tappayaki which started 3 years ago .

Suggestion book with hotel resteraunt sworn busy times and spa they will accommodate you then you've got some booked before arrival and times you want .

March great month if you like sun and dry season.

The staff excellent from spas to reception to waiters bar boys they're so kind to me and I've known slot of them for along time
Definitely be back next year all

Be aware

Huge thank you your the best
Venetia Mally uk

Stayed: March 2018, travelled as a couple
1  Thank Venetia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Machchafushi, General Manager at Centara Grand Island Resort & Spa Maldives, responded to this reviewResponded 2 weeks ago

Dear Venetia A,

Thank you for this awesome review. We are so pleased and grateful that on your 4th visit, we never fail to gratify your Maldives holiday. For us it is always a pride to see a happy guest and this is exactly what we strive for, that is, to create an experience that will be memorable to you. Further, thank you for sharing your experience with your commendable suggestions for the trip.
Once again many thanks for this awesome feedback and we look forward to welcome you back at Centara Grand Island Resort and Spa again for another unforgettable experience with us.

Sincerely,
Team Centara Grand Island Resort & Spa Maldives

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Reviewed 3 weeks ago via mobile

Four ladies celebrating 50th birthdays. From start to finish we had the most wonderful time. We stayed in a 2 bed beach bungalow. The room was perfectly equipped and kept beautifully clean. We had our own large plunge pool overlooking the beach. Everything was kept beautifully maintained, the beach swept everyday, trees pruned etc. Our journey from Male in the sea plane ran smoothly with minimal waiting time. Our check in was friendly and efficient. All the staff were so welcoming and helpful throughout. A specific mention to Sjhiraz in the buffet he made our stay with his cheery jolly nature naming us the cappuccino girls. The buffet food was our favourite with incredible salads and curries etc. Everyday was different and the food was top quality. The breakfast buffet was extensive yet good quality. The spa was fabulous with truly great therapists, the option of treatments included was a massive treat and we made use of them everyday. We had the greatest stay and couldn’t honestly of asked for more. I would definitely return. Thank you to all for a memorable stay.

Stayed: March 2018, travelled with friends
Thank McGee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Machchafushi, General Manager at Centara Grand Island Resort & Spa Maldives, responded to this reviewResponded 2 weeks ago

Dear McGee C,

Thank you for choosing Centara Grand Island Resort & Spa for your recent stay in the Maldives.
We really appreciate your comments regarding your overall experience with us commending the food, activities and the staff. Our staff members take their roles in our industry to provide that quality customer service our guests expect. We aim to put a smile in every guest who will step at our paradise and provide an exquisite experience in Maldives.
It was a pleasure to have you as our guests and many thanks for the feedback and valuing our service at Centara Grand Island Resort & Spa Maldives.

Sincerely,
Team Centara Grand Island Resort & Spa, Maldives

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