I would personally rate the Bell as being a 4 star hotel trying to be a 5 star. The rooms are very spacious and decorated fabulously. The pool is fantastic as well as the food from the restaurant.
We did have a few issues whilst we was there, one being that the Internet in our room wasn't working and the second the housekeeping staff would not look the front door after they had finished. I raised these points a few times and sadly the staff didn't ahead to my requests until I had to escalate my concerns to the manager who resolved the Internet issue within the hour. I was upset at the fact the staff had lied to me saying they were having technical problems rather then inform me our bungalow had limited access due to the wireless range.
To the credit of the manager they offered us free dinner and drop off and pick up for free to kamala beach area.
If you are going to travel around, the cost for using the car to and back to kamala beach alone is 150 each way. Kinda expensive if you ask me. they do offer a shuttle service, but this is at set times..
Overall nice place but if the staff could put that little more effort in, they could have this as a top class resort.
- Official Description (provided by the hotel):
- The Bell Pool Villa Resort Phuket, Offering Presidential Private Pool Villa 4 Bedroom, Luxury Private Pool Villa 3 Bedroom, Family Private Pool Villa 2 Bedroom and Honeymoon Private Pool Villa 1 Bedroom. We are here to take care of your every need and have incorporated this by giving each villa the 24 hour butler service to take all the weight off your shoulders, allowing you to completely relax and enjoy your holiday without any hassle.Guaranteeing complete privacy, all our private pool villas are luxurious, spacious and perfect for creating fantastic holidaying moments.The Bell Pool Villa Resort Phuket is located in Kamala, which is on the west coast of Phuket, 30 minutes from Phuket International Airport alongside the beautiful turquoise waters of the Andaman Sea. Only a quick 2 minutes free schedule shuttle ride to Kamala Beach, each of our Phuket pool villas have beautiful 360 degree tropical jungle and scenic mountain views, which enhance the relaxed feeling that only Phuket can provide all traveling guests. "Your True Boutique Experience, Your Luxury Private Pool Villas" ... more less
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- Also Known As:
- The Bell Pool Villa Hotel Kamala
- The Bell Pool Villa Resort Phuket Kamala