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Richard H

Highly recommend hotel in east Taiwan

Review of Kindness Hotel
5.0 of 5 bubblesReviewed 8 Oct 2021
In the period of Covid pandemic, Kindness Hotel Taitung still keep its high quality of its service. Although the room style is a little old Taiwanese style. However it is very clean and really just like stay at home. The hotel really surprising me is its night snack (from 8pm to 10pm) and breakfast (from 7am to 10am) service. You can enjoy most of traditional east Taiwan seasonal tastes here, such as braised pork on rice (Lou-Rou-Fan), Taiwanese meatballs (Ma-Wan), Taiwanese fish cake(Tain-Bu-La) and so on. You may taste really authentic Taiwanese snack here and no need to go other places. I am here would like to thank restaurant service personnel, Ellen. She is very kind and just like your family. Any question about Taitung she will answer it and without any uncomfortable. If you stay in this hotel and have any question about east Taiwan, try to find her. I will return visit Taitung and I will choose this hotel again.
Date of stay: October 2021
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台東館 康橋大飯店, 總經理 at Kindness Hotel, responded to this review
Responded 12 Oct 2021
非常感謝您撥空分享您入住康橋大飯店台東館的美好體驗。
您對我們給予的好評,這將進一步激勵所有同仁持續為賓客提供舒適的環境與貼心細膩的服務。

我們全體同仁將誠摯期待您的再度蒞臨。

康橋大飯店台東館
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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2 - 7 of 824 reviews
Reviewed 15 October 2019 via mobile

Nearly booked the Sheraton but decided to try this hotel due to reviews. Given the price I set expectation low, so was pleasantly surprised at the great service, and yes free ice cream, soft drinks available. No bar but There is a family mart next door and we bought a few beers which we enjoyed on the veranda in front of the hotel. Then went for the free evening buffet which was very yummy, especially if you like mushrooms.

Date of stay: October 2019
Trip type: Travelled as a couple
Thank Adrian B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Navigator805670, 副理 at Kindness Hotel, responded to this reviewResponded 16 October 2019

Dear AcbMei,
Thanks for you choose Kindness Hotel. We are delighted to learn that you had a wonderful stay. Your compliment on the the whole hotel is much appreciated. We hope to welcome you back to Kindness Hotel soon in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2019 via mobile

A good indicator of a hotel’s quality is how they handle problems. In my case there was a mix up with a large package (bicycle box) mailed to the hotel for me to collect and the hotel paid to have it mailed to me in my home country. Staff was all exceedingly kind. Upon learning my train was leaving early in the morning a breakfast was packed for me and my family. I was impressed.

Beyond this incident, the hotel is an excellent family choice, with large rooms, an amazing six headed shower kids will love and ice cream available 24 hours a day free of charge.

Date of stay: April 2019
Trip type: Travelled with family
Thank Christian Z
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Navigator805670, 主任 at Kindness Hotel, responded to this reviewResponded 25 April 2019

Dear Christian Z,
thanks for you choose Kindness Hotel. We are delighted to learn that you had a wonderful stay. Your compliment on the the whole hotel is much appreciated. We hope to welcome you back to Kindness Hotel soon in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2019 via mobile

Service is very kind hearted. Bedroom comfortable got a good night rest. Suppee provided +breakfast is sufficient. Hotel provided bicycle to travel save taxi cab if u are not travel far away can excerise at the same time.

Date of stay: January 2019
Trip type: Travelled solo
Thank jinteck87
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 December 2018

It was the second time that we are staying in Kindness Hotel in Tainan. Though we checked-in earlier, the hotel staff was very nice and offered us a smaller room to wash up before letting us check in properly at the stipulated time for another room. The hotel is clean and comfortable, and provides daily breakfast and snacks from 6 to 10 pm too. There is also a laundry area that we could use washing machines and dryers as well. Though slightly off the city centre, we will choose Kindness Hotel anytime.

Room tip: Rooms on the higher floors are quieter.
Date of stay: December 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank madelinelimkw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Navigator805670, 主任 at Kindness Hotel, responded to this reviewResponded 26 December 2018

Dear madelinelimkw,
thanks for you choose Kindness Hotel. We are delighted to learn that you had a wonderful stay. Your compliment on the the whole hotel is much appreciated. We hope to welcome you back to Kindness Hotel soon in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2018

I traveled to Taitung for a business and my host institution arranged for us to stay at this hotel. Hotel was clean, orderly, and check-in process a breeze. While it is not located in the heart of the city, there were plenty of small restaurants and convenient stores within walking distance. The late night snacks and breakfast spread offered were also of good variety. Overall I had a pleasant stay, and would return to this hotel again the next time I am in Taitung area. Highly recommend!

Date of stay: November 2018
Thank scoutc573
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Navigator805670, 主任 at Kindness Hotel, responded to this reviewResponded 17 November 2018

Dear Scout C,
thanks for you choose Kindness Hotel. We are delighted to learn that you had a wonderful stay. Your compliment on the the whole hotel is much appreciated. We hope to welcome you back to Kindness Hotel soon in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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