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Grand Hyatt Taipei
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Reviewed 7 July 2009

The Grand Hyatt Taipei is an average huge Hyatt accomodation, far from being extravagantely luxurious, but clean and functionnal. It is conveniently located next to the 101 with a direct bus from the Airport.
All regular facilities (business center, etc.) are available, everything is at hand and the service is OK, but the sheer size of the place makes it very impersonnal. Adventurers might not like the "international" ambiance, as this hotel could be in any other city anywhere else in the world.

  • Stayed: June 2009, travelled on business
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Thank Tensaibuta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2009

Like all Grand Hyatt's - very efficient business hotel
--> Great GYM and SPA
--> Good food
--> Spooky story about GHOSTS because its built on or near a burial ground ! 2 Lions in the Lobby for good Feng Shui ...

  • Stayed: March 2009, travelled on business
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    • Check-in / front desk
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    • Business service (e.g., internet access)
Thank planetghosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2009

Was in Taipei for a business meet and found this hotel to be excellent . It has excellent business service facilities and internet facilities are also available .
This hotel is ideally located right next to the Taipei 101, adn offers wonderful view from the room. Did not have much food at the hotel , but the buffet breakfast we had there was excellent.
Everything about the hotel lives up to the brand of Hyatt, rooms, room service , a definite thumbs up !!!

  • Stayed: March 2009, travelled on business
    • Value
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    • Business service (e.g., internet access)
Thank flashpackers_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2009

Comfortable hotel with decent clean rooms,as you would expect for a 5* hotel but not outstanding. But avoid if you dont like mosquitos !

Foyer looks nice but they have a serious mosquito problem. If you are prone to mozzie bite then stay away from the foyer and general ground floor bar. Despite being 5* and having air con the mozzies have invaded. Daytime not so bad but early evening seems to be when they get active.

Previously I stayed in the mountains and by the lakes and maybe only had 1 mozzie bite even outdoors. Waiting in the hotel foyer in the evening for 5mins I got over 10 bites which flared up immediately. On showing the receptionist the numerous bites up and down my arm, he apologised and admitted there was a problem and ecologists had been called to solve their mosquito probelm.
They gave me insect repellant, which the staff had handly behind the counter to protect themselves and some balm.

As couple of days on, the same thing happened again to myself and relatives. I approached the reception again and this time the staff (different to previous staff) had a completely different attitude. They said the hotel had no mosquito problems and it was normal to get mosquito bites in Taiwan. I said that I fully expect to get bites in Taiwan but to get more in 5mins in their air conditioned hotel foyer, than several nights outdoors by mountains and lakes was not normal. Other people in my party who never normally get bitten had bites up and down their legs and arms after a few minutes. I asked for insect repellant and staff pretended there wasnt any. Only when I told them I know the staff have some repellant behind the counter because another member of the staff admitted to the mosquito problem and lent me the spray the day before, did they produce it. Certainly not 5* service that you would expect from Grand Hyatt.

Even in the ground floor bar, we got bitten. We also heard a neighbouring table complain about bites and rushing out of the bar to escape.

Cleaniness of rooms and hotel is generally good. But because of the serious mosquito probelm I have marked it as 2.

  • Stayed: May 2009, travelled with family
    • Value
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Thank TravelHappy876
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2009

For what you pay, you had better get a clean room with plenty of amenities. I don't really have any complaint about my numerous stays at this hotel, except that if you want to eat out in Taipei, try to avoid their restaurants because they are rather pricey. If you don't mind paying the $1000 + NT per person, then go ahead. I was fortunate almost everytime to get the free breakfast that they offered on certain days of the week. I'm not a big fan of buffets, but their breakfast buffet is rather good and with enough selections to keep you full and satisfied. Service was pretty good too...I can ask them for all types of information and they always had an answer and good speak some English too. The rooms were comfortable enough, but I didn't stay in it all day. Location is to die for...close to Taipei 101 and all the new shopping arenas that are opening up all around this famous and most upscale area of Taipei.

Stayed: January 2006, travelled with family
Thank wendy5o4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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