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Reviews (2,018)
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All reviewsfamily martmain buildingunderground walkwaysouth exitconvenience storeminute walkthird floorrooms are smalltriple roomtop floorairport limousine busgovernment buildingswalking distanceair purifierhotel lobby isstayed for nightsramen
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Reviewed 18 August 2017

This is an affordable option in a great location close to a lot of tourism locations older people might prefer. By older I mean aged 35 plus couples. Great for children too. Hotel has many who speak English however the point of being in Japan is to appreciate the culture and environment. I loved this environment. The food is very Japanese and even the Western food is very Japanese but that's all part of the fun. The bathroom cubicles are very different and the toile t offers hours of options! Have fun, enjoy and immerse yourself!

Room Tip: Windows are small so views limited.
  • Stayed: June 2017, travelled with friends
    • Value
    • Location
    • Service
1  Thank 889tonyp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
新宿WH, 本館フロント at Shinjuku Washington Hotel Main, responded to this reviewResponded 25 August 2017

Thank you for selecting us out of the many possible places here.
And we would also like to thank you for your quick follow-up and kind comments.
Our hotel area in so many high builiding, please try visit to Tokyo gabament office at 2-3min walk from our hotel, if you have chance next time.
There is open 9:30 to 22:00 day time view and night time view.
We look forward to your next visit!
Thank you very much!

Front clark:Ishikawa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2017

Shinjuku Washington Hotel is the perfect place for any budget traveler visiting Tokyo. Whether you're on a business trip or on vacation, the hotel offers good service and great food. And when it comes to food, they have a variety of restaurants and cafes to choose from. They even have a karaoke bar and izakaya. If you want to enjoy breakfast at Washington Hotel, be sure to visit Manhattan Table at the 25th floor. You can eat there while you enjoy the breathtaking view of Greater Tokyo.

Room Tip: Friendly staff, more food choices, plenty of restaurants to choose from
  • Stayed: August 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Geno F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
新宿WH, 本館フロント at Shinjuku Washington Hotel Main, responded to this reviewResponded 29 August 2017

Thank you for sharing your review with us.
Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction.
Thank you for your recommend to others Manhattan Table.
They have good viewing and variety buffet. Please choose a nice morning time start of the day!
We eagerly anticipate your next visit and look forward to serving you again.

Front Clark : Ishikawa

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Reviewed 4 August 2017

Everything was good. Rooms were small. Going in and out of the door could be difficult if you have a tall well built body. But nothing can beat the location and veiw. Absolutely beside the metropolitan building.

  • Stayed: July 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank iiNutCrackerii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
新宿WH, 本館フロント at Shinjuku Washington Hotel Main, responded to this reviewResponded 10 August 2017

Thank you for your stayed with us!
We are very sorry about our door are japanese size...
We appreciate your recommendation of our place to welcoming others and next renovation.
We look forward to your next visit!
Thank you very much!

Front clark : Ishikawa

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Reviewed 3 August 2017 via mobile

we arrive quite late at shinjuku station and suggested by JR officer whom we ask for direction to just walk to the hotel instead of taking taxi. It is about 15 mins walk until we see the hotel tower and another 10 mins until we find the hotel entry then the lobby Room is very small though it is clean. Family mart is on the entry and some resto on basement, shuttle to airport is right in front of hotel can buy advance ticket from concierge (same floor as the lobby). If given choice next trip to tokyo we will prefer to try another hotel

Stayed: July 2017, travelled as a couple
Thank stevanilifito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
新宿WH, 本館フロント at Shinjuku Washington Hotel Main, responded to this reviewResponded 11 August 2017

Thank you for your stayed with our hotel, and thank you for reviewing us.

We were very sorry about you get lost on the way at our building...
We have information desk at 1st floor, please ask the desk if you have chance to coming again.
The Limousine bus are very useful from and going to the Narita and Haneda Airport.
We make a recommendation to the guest booking the bus at check-in(sometime full booked).

Thank you for reviewing us and we appreciate your feedback.
We appreciate your recommendation of our place to welcoming others.

Front clerk : Ishikawa

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Reviewed 2 August 2017 via mobile

I loved my stay here. This was my first time in Tokyo and this hotel was very easy to find from the Shinjuku Station. (It's about a 15 to 20 minute walk depending on if you do or don't have luggage to carry with you)

Checkin and checkout is easy, concierge and staff are friendly and helpful. If you require an English speaking concierge they'll point you to him/her.

There's a convenient store (Familymart) inside the ground floor. Very helpful. And even an underground access route leading to nearby places. So if it's raining just take this to the malls and train stations! Also just across from it is a coffeeshop we liked.

The room we booked I really loved. Beds are comfy, bathrobes are even provided. Bathrooms have complete amenities.

(One comment is expect alot of other people booked here so sometimes elevators get packed and are at times slow when it's the weekends. )

You can even book days in advance your tickets for ride to Narita Airport with them. We took the Airport Express bus when we checked out -- and pickup was just right outside the hotel. Checkout was the easiest I've ever had to do -- you just insert your card key in their checkout machine and voila your request done!

I give this hotel full star rating. And I'd book here again!

Stayed: May 2017, travelled with friends
Thank Jankitty2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
新宿WH, 本館フロント at Shinjuku Washington Hotel Main, responded to this reviewResponded 11 August 2017

Thank you for selecting us out of the many possible places here.
The Management and Staff would like to thank you for the wonderful comments.
and What a lovely review!
Your favorable comments has warmed our hearts and we will strive for excellence in our service.

We have 2 convenience store (Familiy mart on the ground floor / MINISTOP on the B1F) MINISTOP are selling some hot snack and hot meal, please try to next !!
We make a recommendation to the guest for the limousine bus booking at the check-in, because sometime full booked the bus...

Please choice again to our hotel, if you have next trip to TOKYO!!
We look forward to your next visit!

Front clark : Ishikawa

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