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Reviews (5,246)
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All reviewsgreat locationsouth exitfamily martnarita airportrooms are smalloedo lineminute walkwalking distancejr stationtwin roompost officecoin laundrybuffet breakfastfree internettokyu handsvisit tokyodefinitely stay here again
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3,320 - 3,325 of 5,246 reviews
Reviewed 28 August 2012

Stayed for 3 nights on my first ever trip to Tokyo. The location was hard to beat - a five minute walk from Shinjuku JR station (where you can get the Narita Express to and from) and right next to the metro station. Plenty of shops, bars, restaurants, department stores etc within a short walk of the hotel. It was also a only a short walk to the bus station from where you can catch the bus to Mt Fuji so a good choice for anyone intending to do the climb.

Staff on the front desk were very helpful and friendly and spoke good English. I shared a twin room with a friend. It was compact but bigger than I was expecting. The beds were like small doubles rather than singles. There was a fridge, kettle, TV (limited English channels) and the bathroom had a tub with a shower over it. Full size bottles of shampoo, conditioner and body wash were provided as well as razors, toothbrushes, etc. There was a drinks machine and a free ice machine near the lifts. Really could not complain about the room at all - it was very quiet, clean and confortable.

I had breakfast one of the days at the hotel - nothing to write home about and was glad I didn't opt for it everyday. There are Starbucks and other coffee shops nearby where you can get a reasonable breakfast. However, the restaurant in the lobby did have some good deals for drinks eg one glass of beer was 800 yen but for 960 yen you could have unlimited beer (or whiskey and soda) for an hour. A glass of wine was an acceptable 500 yen (about 4 pounds) - I had heard some horror stories about prices in Tokyo so was pleasantly surprised that we could have a drink at the hotel without breaking the bank.

Free wifi was available in the lobby and the guest lounge which also had a TV and computers you could use (although everything turned Japanese when you tried to type anything!).

Highly recommend this hotel for location, reasonable price and facilities.

  • Stayed: August 2012, travelled with friends
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2  Thank MMJM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2012

I stay at Hotel Sunroute Plaza because it is close to Shinjuku Station and is an excellent hotel to stay in. My stays are of 8 to 9 days each time and I never tire of calling it my 'home away from home'. The rooms are clean and comfortable (smallish but not a disadvantage), the service prompt and quick, with friendly staff. I will be staying there again for my next trip.

Room Tip: If you are a non-smoker, ensure that you ask for a room on one of the 'non-smoking' floors.
  • Stayed: August 2012, travelled on business
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2  Thank Greg D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2012

Excellent service, comfortable guest rooms. Some have a beautiful view of the city. Good facilities and tasty food! Nice, walkable location - 5mins to Shinjuku Station. I like the local feel, very sweet! If you go, I recommend just walking around the neighborhood and checking out the trendy Italian coffee shop next door - also ask the helpful and friendly staff at concierge for details!

  • Stayed: November 2011, travelled solo
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Thank BryanSoCal09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2012

Easy to get here... dropped off at the front door from the airport limo bus. We only stayed one night, but service was excellent, sleeping was comfortable and breakfast was excellent with a wide selection of Japanese and western food.

  • Stayed: July 2012, travelled with family
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3  Thank amiesmie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2012

Its location is great, very close to South exit of JR station. The room is very clean & its size is acceptable relative to other hotels in Shinjuku. Its breakfast is good as well in terms of food variety & quality. It offers free wifi in lobby & lounge on 1/F, but it would be much appreciated if the free wifi is also offered at guest rooms.

  • Stayed: August 2012
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Thank wen-wen-poc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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