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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 3
Christ Church Parish, Barbados

Reviews from our community

Poor - based on 3 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Canadiang...
Whitby, Canada
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Choose another Unit at Orange Hill”
Reviewed 19 May 2016 for a stay in April 2016
1
person found this review helpful

Nice pics - poor condition - really below standard of other units. Was not going to add bad review but It's unfair not to warn others of the actual condition considering the high rates. A list of issues was sent property manager during our stay - same issues reported previously.

The property manager (related to owner) is in USA. The owner, lives in Barbados, but is not involved. The assistant Nicola is a meet/greet/key turnover only, advising us during emergency toilet breakdown, she couldn't help. We had to deal by email with Terry. He did send plumber but that ended and no response to other issues.

All the other units have on-site property managers or owners live nearby. Unit looks OK until you live in it and see how many things are in poor condition:
1. Unit very hot even though pre-cooled for our arrival; bedroom A/C didn't work and rattles all night; no ceiling fans; no screens or security grills on any doors or windows; no mosquito net installed. Had to keep drapes closed and depend on living room a/c to barely semi cool the entire unit.

2. Toilet wouldn't flush (found same complaint in 2010); plumber did come after email the next day and said he replaced all the tank parts but it never worked consistently - had to use a pail of water to flush. Our emails about A/C & toilet issues went unanswered after the first repair attempt.

3. Other issues reported during our stay: washer intermittently made horrid noise & agitator didn't work - had to shut it down; shower diverter was broken/no hot water in sink tap intermittently; living room furniture like worn outdoor furniture - seats sagged/stretched straps; kitchen faucet has 2 settings, fire hose and off and loose - could come off; fridge light out; porch furniture table/chairs and broken plastic/metal folding lounge; other lounger in picture is in bedroom and something kept leaving odd piles of sand - we put it outside on the porch; cutlery awful; bed OK but stained pillows.

In our opinion YOU NEED A CAR!! Rendezvous Hill is a steep road with heavy traffic. You can't walk uphill with shopping bags and at night, last section of road is dark and isolated but for a few homes.

I would insist on credit card payment through HomeAway versus Paypal to ensure you get a refund. We did get our refund quickly for March 2017 without any hassle, so that was a relief.

Orange Hill property itself is great with an amazing pool; mostly retirees and in April very quiet. We did hate paying for beach chairs/umbrella at the beach bar even though Tiki Bar was giving food/beverage in exchange. But that's part of the trade-off, the rates on a beach property are almost double.

We are returning to Orange Hill but it will be to a better maintained unit - they go from 801 to 824, so just google 'Orange Hill unit 8xx' and you'll be able to see how each owner keeps their unit.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Orange Hill property and the amazing pool!
Liked least: The condition ion this unit and lack of having free beach chairs and umbrellas (tradeoff).
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
Recommended for:
Older travelers
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicola R
Carlisle
Level 5 Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Cancelled by owner with no explanation”
Reviewed 20 March 2016 for a stay in January 2016
1
person found this review helpful

This booking was made in good faith, deposit paid and flights booked accordingly. As we were on the island I contacted the owner to ask if we could meet up to say hello and find out the exact location before our stay in January 2017. This prompted the response of our booking being cancelled by the owner, with no explanation or apology. I would suggest others are wary of booking this property or they too might find it unexpectedly cancelled.

Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
22 Dec 2016
I did explain....Good morning, Nicola, hope all is well...yes i had to cancel your booking because i made a Hugh mistake and double booked those dates....i take full responsibility.....the website will forward you a full refund and i will pay the cancellation penalty fees....please accept my dearest apologies....it will be a pleasure to have you stay at any available time in the future...I will make sure i offer you a deep discount for your inconvenience ....if you decide to book with us.......hope fully we can arrange to meet in Barbados ...again sorry for my mistake. thanks Terry
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Adults2
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