We stayed at this resort for a week in January. This was our second time at this resort in the last 4 year and the quality was ok, but not as good as the first year. Some of it excusable. Details below for your reading pleasure.
Service at el Ranchon and the a la carte restaurants was really good. Good enough variety. Chicken and pork dishes are delicious. Staff are very caring and are sincerely trying their best with what they’ve got. A special shout out to Hector who took good care of us everyday he was there.
Buffet menu was repetitive... like REALLY repetitive. Unfortunately, the island is still recovering from Hurricane Irma that damaged a lot of their crops. You’ll recognize canned veggies quickly. Again, not their fault but it can affect your appreciation.
Bar: best one by far is the Piano bar. They’ve got everything unlike other bars across the resort. Definitely go here during your evenings. Yaneisi is great barmaid.
Coffee: if you like Tim Horton’s you’ll be ok. If you like Starbucks and Nespresso, this might not be your cup of joe. (I kissed my nespresso when I got home)
Beach: fantastic! Can’t complain.enough chairs for all. Water is crystal blue and beech is groomed everyday. I was happy that most guest would clean up after themselves (as they should!)
Rooms and site: very clean, decent housekeeping. You might note some sloppy paint jobs here and there. One of the waiters explained to me that after the hurricane all hands were on deck to fix the resort. They were force to become jack of all trades so they could re-open ASAP. Another issue for them was access to material. That’s why the boardwalk wasn’t fixed during our stay there. By our standards it looks like a two day job, but when you don’t have access to resources well that would slow down progress wouldn’t it?!
What I didn’t like:
There was an older gentleman in a band at the beach restaurant who would make you feel slightly bad about not having a peso on you to tip him and his pals for playing songs. Don’t get me wrong, we always tipped, but the odd day I don’t have a peso on me because I came straight from the beach, c’mon I’m on vacation, don’t give me a me a hard time.
What I loved:
The entertainment at the piano bar! Omg! The musicians are great. The pianist was fantastic, and the band they’ve got on Thursday? They played great medleys and were fantastic at entertaining the crowd. Great engagement and talent! A must during your stay!
-bring you travel mug! A must on the beach!
-bring Off/ mosquito repellent! Those suckers get you at night while you enjoy the show in the amphitheatre.
-bring your maple syrup! Sounds crazy but on the third day of pancakes when they are running low on syrup including the weird flavoured one, well this would come in handy.
-Nutella: in the same vein as above. They sell it at the resort store for a ridiculous amount (16-18$). Cubans LOVE Nutella so this makes a great gift to leave behind for them.
-BRING THINGS TO GIVE: anything you give will go a long way! New toys for kids, baby wipes, vitamins (kids, seniors, men, prenatal*!), Tylenol/Advil, fishing line, working gloves**, tools (screwdrivers, measuring tape), candy, spices, etc. Even clothes are well received. If it doesn’t fit them they find someone in their community who can benefit.
*there are at least two waitresses who are pregnant and would welcome any baby supplies
** I gave an older groundskeeper new working gloves and he was sincerely happy. I had noticed his were in poor shape and he was so thankful. Too bad i had only brought a pair as a few would have benefited from fresh gloves.
Hope this was help full and you enjoy your stay with there!
- Official Description (provided by the hotel):
- Prime oceanfront property stretching more than 200 meters wide, Ocean Varadero El Patriarca is a five-star resort reflecting the 40’s and 50’s Varadero historic architecture. Complete with 420 deluxe rooms, Privilege Deluxe and Privilege Junior Suites; an array of thematic restaurants; a Despacio Spa Centre; Privilege Exclusive Rooms and Services, Privilege Lounge and upgraded amenities. ... more less