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All reviews sirenas buffet coral buffet sirenas pool lobby bar hour snack bar have a good time ping pong night life keep in mind paella white sand hot sauce amazing beach great trip the mexican restaurant great resort dance lessons
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Reviewed 2 May 2018

Stayed for 4 nights with family at Coral side of the resort. Spacious room which could do with some refurbishment. Swimming pools were clean.Animation team were great. Food at the buffet restaurant was very good. We had food at the specialty Cuban and Mexican restaurants which were excellent. Excellent pina colada at the lobby bar. variety of entertainment in the evenings.Kayaking, pedal boats were available for free at the beach. Amazing beach.

  • Stayed: April 2018, travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank Thiru S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coral_Sirenas, Director of Sales at Sol Sirenas Coral Resort, responded to this reviewResponded 2 May 2018

Dear
Thank you very much for your comments, it is important for us to know the opinions of our customers. We are pleased to know that you enjoyed your stay in our installation. On behalf of the collective of workers we send you a greeting and we hope to have you back together with us to enjoy your family holidays. Have a good day

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2018

Got to the resort @ 12:00pm Check in is only at 4:00pm. They wanted to give me and my mother a room with a king sized bed. They thought I with with my husband. When on the booking it says two females. Louzy housekeeping. one night had to go to reception 4 times to find out where my bath towels and toilet paper were. Long line ups for food at the buffet. Unfriendly staff at Reception and in the buffet. At the lobby bar if staff see that you tip then they are friendly. if they don't see a tip you can wait along time for a drink. Upside the beach is beautiful. In the buffet there were two servers that were great Nayara and Beatrix. Very loud music all day and night. All in all I will not be going back to this resort

Room Tip: Don't get an ocean view room or poolside. Music very loud
  • Stayed: April 2018, travelled with family
    • Value
    • Service
3  Thank cubaforme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coral_Sirenas, Director of Sales at Sol Sirenas Coral Resort, responded to this reviewResponded 30 April 2018

Dear
Thank you very much for your comments, it is important for us to know the opinions of the clients. The team of workers strives hard to make customers feel satisfied, it is a pity that you have not been like that. If you present a situation you can call from your room to the customer service line, which operates 24 hours a day. In our facility, the check-in takes place at 4:00 p.m. and the check-out at 12:00 p.m. taking into account the cleaning time of the same. We hope you choose again for Sol Hotels. have a good day

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Reviewed 21 April 2018 via mobile

Upon arriving at the resort I looked around and thought how old and in need of a face lift this place needed. My husband and I have been to many resorts and this was way below a 4 star. Having said this we decided to make the best of it. Our room was always clean, we could always find something decent to eat at the buffet and the bar service was great. We had excellent service from Claudia and Dayana in the buffet restaurant, Yoan and Mirelka in the lobby bar and Oligveta at the pool bar. These individuals made are vacation wonderful. We found all the staff were friendly and helpful.

Stayed: April 2018, travelled as a couple
2  Thank Anne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coral_Sirenas, Director of Sales at Sol Sirenas Coral Resort, responded to this reviewResponded 23 April 2018

Dear
Thank you very much for your comments, it is important for us to know the opinions of our clients. Our team of workers strives hard to make customers feel saitsechos in our facility, your comments will reach the workers in order to provide better service to our customers. We hope to have you back together with us. Have a good day

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2018 via mobile

Before I went to Cuba all I read about was how bad the food was. At this resort, the food was plentiful, lots of variety, and most of it was delicious (great desserts). You could get fresh cooked meat daily, lots of healthy choices, and the coffee is very delicious. The 24-hour burger grill wasn’t the greatest, but worked for a 3am craving.

The drinks are poured generously and the staff are all very friendly and amicable. They are mostly trilingual but happily helped us with our Spanish practice.

The pools and common areas were always clean. The nightly entertainment was AMAZING! Professional dancers, we went every night!

Nice beach and walking distance to Varadero.

Some drawbacks: the bank did not bring them cash for a few days so we were unable to exchange more money for a while. Sometimes there was no hot water in the shower, sometimes there was.
Make sure your credit card has absolutely NO affiliation with a U.S. business, or it won’t work!

Stayed: January 2018, travelled with friends
1  Thank Jane D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
314coral, Director of Sales at Sol Sirenas Coral Resort, responded to this reviewResponded 11 April 2018

Dear
Thank you very much for your comments, it is important for us to know the opinions of our customers. We are pleased to know that you enjoyed your stay at our facility, on behalf of the collective of workers we send a greeting and we hope to have you again with us to enjoy your family vacation. Have a good day

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Reviewed 9 April 2018

This was not our first time to Cuba so we know you dont' go for food or modern facilities. However, this resort put Cuba to shame. We brought our grandaughter to experience the friendliness of the cuban people, Wrong resort to go for that. Even the animation crew was basically non existent, Buffet was the same awful food every day, no changes. Good side is I lost weight. Everything in the resort was either leaking or broker, Sunwing was NO help, we booked a catamaran trip and our escort had to walk to the highway to flag the bus down, Havana Trip with Jorge (you can find his website) was totally worth it, that was informative and a great day. So if you want to experience Cuba please don't go to this resort, you wont want to come back and Cuba is fabulous otherwise

  • Stayed: March 2018, travelled with family
    • Value
    • Rooms
    • Service
1  Thank kellytremb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
314coral, Director of Sales at Sol Sirenas Coral Resort, responded to this reviewResponded 9 April 2018

Dear
Thank you very much for your comments, it is important for us to know the opinions of our customers. We regret very much that a bad perception of our installation has taken, our team of workers strives hard to get the customers to be satisfied.
Your comments will be sent to the staff in order to repair the errors and provide a better service to our customers. Have a good day

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