My family and I stayed at the Iberostar Varadero in mid December 2017.
The hotel staff were A+++++
It all started with Arnaldo in their public relations team. He met all our requests and ensured our rooms were that which we requested.
Daisey was the lady who cleaned our rooms and she was a beautiful person. She worked very hard and was a pleasure to talk to.
Morris, Adrian and the rest of the gardeners were top notch. They kept the resort looking pristine and beautiful and always had a smile on their face.
We got to meet other wonderful staff. Fernando the bartender at the beach always had a smile on his face. The waiters in the restaurants always worked so hard and were so welcoming. Vivian was a wonderful waitress. Fernando served our table a few times and was amazing.
The cooking staff was top notch. The guy doing the eggs every morning is super nice and friendly. He’s the best. Sorry I forgot his name, I believe it is Yasmiel. He’s from Santa Clara... I am now a fan of the Villa Clara baseball team!
Carlos doing the pancakes always had a huge smile on his face, what a welcome sight every morning. Piter also worked in the buffet kitchen and was great, always smiling and making sure everything was perfect.
Special shout out to the two ladies who ran the kids disco. They were outstanding. Charlie, the lady at the coffee bar makes amazing cappuccinos. Shout out to Roy who made sure everyone at the nightly show was getting great drinks and also to Alex of the Star Team who was a pleasure to talk to.
We all had a great week there. Sorry I can’t remember all the names of the great staff we had interactions with but thank you to everyone.
The resort was great but it was really the staff that made it 5 Star.
- Official Description (provided by the hotel):
- Directly on the beach of Varadero. Iberostar's first 5 star hotel in Cuba. Luxury and comfort in an elegant atmosphere. Top gastronomy and excellent service. Equipped for every kind of meeting, gala dinner, party, etc.. Ideal for groups & incentives. ... more less
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- Also Known As:
- Iberostar Varadero Hotel Varadero
- Iberostar Cuba
- Iberostar Varadero Cuba
- Varadero Iberostar