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“Close to beach!”
Review of Dolphin Suites

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Dolphin Suites
Ranked #16 of 50 Willemstad B&B and Inns
Reviewed 5 December 2016 via mobile

This hotel is hard to rate. It wasn't a bad hotel but nothing above average.

The room was super spacious and appeared to be clean. I was concerned about the bugs in the kitchenette area and bathroom. Garbage cans no liners at all so that attracts bugs. That's unsettling.

The pool area was small and not able to handle many people but it was certainly relaxing.

The common area upstairs was nice and breezy and there was a picnic table area for you to enjoy in the evenings. The front entrance to our suite had a nice little table to relax in the morning sun.

When checking in the security guard lacked knowledge of the area and where to find things. He seemed very new and poorly informed. Every question pretty much was deferred to ask tomorrow.

Internet not reliable. From 9pm until next morning we did not have Internet. This was very unsettling since I had work to do and my airline check ins etc.

The shower and soaps offered were super awesome. The bed comfortable.

Stayed: December 2016, travelled with family
Thank Judy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamDSH, Manager at Dolphin Suites, responded to this reviewResponded 7 December 2016

Dear Guest,

thank you for taking your time to give us a detailed review. We highly appreciate the feedback from our guests.

We will start the expansion of our hotel next year, which also includes a bigger pool area for our guests.

We are very sorry that our security guard could not answer all your questions. We talked to the security team and gave them more information about the hotel and the surroundings.

The lack of the internet was very unfortunate. Our internet provider had some difficulties.

We hope to welcome you back here at Dolphin Suites in the future.

With sunny regards,

the Management of Dolphin Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1 - 5 of 40 reviews

Reviewed 12 October 2016

To start off I want to recommend dolphin suites to everyone going to Willemstad. The Rooms are very large, clean, have a big bathroom which can easily fit wheelchairs, a nice little kitchen and a big washing table which you can use. Most of all it’s the staff that makes the stay great by the service they provide which includes help renting a car, advice where the best places are to dive and snorkel , we requested twin beds but that wasn’t available so they put an extra bed in our room which had a double in it normally. Karin went up and beyond the call of duty helping us out and the staff informed us very timely that Hurricane Matthew was coming so we had time to get supplies before everyone else rushed the supermarkets and they made sure that staff was present and would be able to be there in case of emergency the night it was supposed to hit Curacao.

The extras that the hotel offers are great too because you get free entrance to dolphin aquarium, to all the beaches at Mambo beach and even free standard beds at Madero, you can pick up beach towels each morning which you can turn in that evening or exchange for fresh ones the next morning, free parking for your car and we got a very good deal on the diving masks which they either sell or rent to guests and were allowed to test in the sea before deciding to buy them or not. We didn’t need it but it was very clear that this hotel is very good for disabled people(I notice it because my father was disabled) because everything is leveled so you can get around in a wheelchair easily, there is a very big bath room including supports so you can lift yourself from the chair onto the toilet, you can rent beach wheelchairs so you can easily access the beach too and for the upper floors there is an elevator that is big enough to fit wheelchairs and the people accompanying them.
All in all a very pleasant stay with very friendly staff at a good hotel.

  • Stayed: September 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Martijn_en_Inge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamDSH, Front Office Manager at Dolphin Suites, responded to this reviewResponded 21 October 2016

Dear guest,

Wow! Thank you for your wonderful review. We are more than happy to hear that you enjoyed your stay with us and are ready to be of service again in the future. We are always doing our best to provide a perfect service for our guests and to make each and everyone happy.

With sunny regards,
Team Dolphin Suites

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Reviewed 17 March 2016

We stayed here a couple of nights both before and after our Caribbean cruise. The frist time we had a big apartment on the 1st floor. Two bedrooms either side of an ample bathroom. Sppacious living / dining area with well-equiped open plan kitchen (not taht we used it. Lots of cupboards everywhere. Nice balcony with chairs as well as a comfy bean bag.
Breakfast was a few minutes walk to the beach restaurant of another hotel. Very pleasant buffet, with enough choice. Long queues though, during Valentine's weekend!
Apartments situated within walking distance of fairly new Mambo Boulevard, with various restaurants and shops.
Second time we had a slightly smaller apartment on the ground floor. Still 2 bedrooms, but everything on a slightly smaller scale. "Terrace"was practically on the parking lot, not much privacy.
Reception staff friendly and helpful.

Room Tip: Not on ground floor as you are right across from the parking lot. Higher up, with balcony, is better...
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  • Stayed: February 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank TinekevB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamDSH, Guest Relations Manager at Dolphin Suites, responded to this reviewResponded 16 May 2016

Dear guest,

Thank you very much for your comment. It was a pleasure to have you stay with us. We look forward to welcome you again in Dolphin Suites.

Warm regards,
Management Dolphin Suites

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Reviewed 22 December 2015 via mobile

So our family visited Curacao and I booked a room at the Dolphin Suites for a family vacation. Our friend referred us to the island and gave us some tips on where to stay and what to do etc. I mistakenly booked this hotel instead of the one I was supposed to. I realized I had booked the wrong hotel a few hours after I did it. The dolphin suites did have a cancelation penalty of (I believe it was 50% of the stay). After being charged the penalty the manager there did end up crediting me back the full amount a few days later. So because of their professional and kind customer service I would definitely give them a try next time we go to the island.

Stayed: November 2015, travelled with family
Thank KandKAndrews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamDSH, Guest Relations Manager at Dolphin Suites, responded to this reviewResponded 16 May 2016

Dear guest,

Thank you very much for your comment. We would really like to say that it was a pleasure to have you stay with us but now we just look forward to welcome you in the future in Dolphin Suites!

Warm regards,
Management Dolphin Suites

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Reviewed 20 September 2015 via mobile

Great friendly staff. Had an amazing time over my 6 dat stay. It wasn't on the beach but walking distance from one . They offer a free shuttle to an amazing grocery as the hotel itself has no restaurant. Renting a car maybe best to get around the island and seeing it has to offer.

Stayed: October 2014, travelled with friends
Thank Anika N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dolphin Suites

Address: Bapor Kibra z/n, Willemstad, Curacao
Region: Caribbean > Curacao > Willemstad
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #16 of 50 B&Bs / Inns in Willemstad
Price Range: RM449 - RM902 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Dolphin Suites 3.5*
Number of rooms: 21
Official Description (provided by the hotel):
Dolphin Suites is the first hotel in the Dutch Caribbean that is specifically designed to accommodate every type of guest, especially guests with special needs. It offers you a wide range of accommodations and facilities, including our therapy treatments and free access to the Curacao Sea Aquarium. Unwind yourself in this small-scale hotel, in its appearance as beautiful as Miami's Design and Boutique Hotels. Yet at the same time wheelchair accessible in combination with a tastefully created pool and one of the most beautiful beaches of Curacao at your doorstep. Feel welcome and at home in Dolphin Suites Curacao. ... more   less 
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Also Known As:
Dolphin Suites Curacao/Willemstad

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