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“Vacation”
Review of TRS Turquesa Hotel

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TRS Turquesa Hotel
Ranked #47 of 112 Hotels in Punta Cana
GreenLeadersPlatinum level
Reviewed 13 September 2016 via mobile

The Royal Suites Turquesa was a great hotel. The service was wonderful and the stay was very relaxing. I stayed in a swim up suite which was great. The staff were very helpful and provides excellent service for anything I needed. The food was outstanding every where including room service. There was one exception, the Mexican restaurant was not very good, but shouldn't bring the food quality overall down. The food was great. The beach access was great and the excursions were wonderful. The spa was great as well.

All the staff were great and Arcenio (butler) took great care of us.

Stayed: September 2016, travelled with friends
Thank Thor O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ltajes, Gerente at TRS Turquesa Hotel, responded to this reviewResponded 14 September 2016

Dear Thor O,
We thank you for your nice feedback about your stay with us,nice to read that you have enjoyed all our services and ofcourse the nice beach thet we have.
Would be nice to see you again with us.



Att.LTajes
RM.

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974 - 978 of 6,681 reviews

Reviewed 13 September 2016

We have just returned from another great trip to the Royal Suites Turquesa in Punta Cana. The hotel is located on a fantastic white beech, it has a great team of dedicated staff who do all they can to make your holiday one to remember. The food choices are enough to suit all pallets and tastes. The all enclusive package is great value for monay and the swim up rooms are great! We have been going to this hotel now for arround 10 years, we had a few years where we tried other resorts, pound for pound, this one wins hands down. Great job Dionisio and Team. See you next Year !

Room Tip: o for a swim up every time, great value
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  • Stayed: August 2016, travelled as a couple
    • Sleep Quality
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    • Service
4  Thank NICK A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ltajes, Gerente at TRS Turquesa Hotel, responded to this reviewResponded 13 September 2016

Dear Nick A,
thanks a lot for your feedback about your stay at the Royal Suites Turquesa.
As a repeater customer you could notice several changes and you know that everything we do is for to improve and offer you the best services.
Thanks again for prefering Palladium,and ofcourse is going to be a pleasure to see you again.



Att.L.Tajes.
RM.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2016 via mobile

Best vacation we ever have, beautiful gardens and hotel. The mayordomo angel rafael any thing we needed we only to open the mouth and it was there transportation was excellent food was delicious we didn't miss nothing the sad thing was to say good by to my friends they were like family to us there was 9 of us and every day was happiness for us. At the loby we met manuel excellent always trying to help us and at the le chanterelle,we have the best of time with the food.we every day have a place to go,to the shows and boutique,well the best place on earth.

Stayed: September 2016, travelled with family
2  Thank Perez J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ltajes, Gerente at TRS Turquesa Hotel, responded to this reviewResponded 13 September 2016

Dear Perez J,
nice to read your positive feedback about your stay with us,that you enjoyed the restaurants,the nice beach and all our facilities.
Our buttler service tries always to offer the best services to all our guests receive from them a nice greatings.
Hope to see you soon and provide you our best services.


Att.L.Tajes.
RM.

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Reviewed 12 September 2016 via mobile

I had such a great time here , the place is well taken care of ! The room and the staff are great ! Angel Rodriguez went above and beyond to make our stay comfortable ! I will return here soon and join the club ! The beaches pools and food are superb ! Will recommend this place to all my friends and family ! See you all soon Baya con dios amigos y amigas !!!

Stayed: September 2016, travelled as a couple
1  Thank Sebi1475
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ltajes, Gerente at TRS Turquesa Hotel, responded to this reviewResponded 13 September 2016

Dear Sebi 1475
thanks a lot for your coments,nice to read that you had a nice time with us and you enjoyed all our facilities and ofcourse the nice beach.
Would be nice to see you soon and offer you our best services.
Thanks for prefering Palladium.



Att.L.Tajes.
RM.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2016 via mobile

My visit to Royal Suites Turquesa was beautiful, the service and the food was outstanding !!! Every part of this resort was like being in paradise !!! The beach was so beautiful clear blue water!!! The late night adult pool with swim up bar was awesome !!! There is a large variety of restaurants and places to eat !!! Along with all night room service included in your package !!! I stayed in room 5714 and there were no problems !!! I am definitely coming back !!! I give Angel Rodriquez a big shoutout for his professionalism and his courteous compassionate attitude !!! Our concierge for our building Arcenio was outstanding he helped in everything ! The day before my trip I busted my ankle and I came hopping with a cane and bandage !!! They were so helpful I got driven everywhere in golf cart !! The check in was a breeze !!!The maid service was on point with very clean room and excellent care!!! I don't plan on visiting any other resort ! This is my DR resort from now on and I will be back soon !!! Thank you Royal Suites from me and my husband for such an beautiful relaxing experience !!!

Stayed: September 2016, travelled as a couple
2  Thank Beauty1230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ltajes, Gerente at TRS Turquesa Hotel, responded to this reviewResponded 13 September 2016


Dear Customer
thank you for your comments and the time taken for it.
We hope that you feel better of your injury and will be happy to see you again here in Royal Suites.
Have a nice day.


Att.L.Tajes.
RM.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about TRS Turquesa Hotel

Address: Avda. Francia s/n | Playas de Bavaro, Higuey, Punta Cana 23000, Dominican Republic (Formerly The Royal Suites Turquesa)
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#28 Casino Hotel in Punta Cana
#35 Romantic Hotel in Punta Cana
#37 Family Hotel in Punta Cana
#40 Top resorts Hotel in Punta Cana
#43 On the Beach Hotel in Punta Cana
#44 Luxury Hotel in Punta Cana
Price Range: RM953 - RM2,427 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — TRS Turquesa Hotel 4.5*
Number of rooms: 372
Official Description (provided by the hotel):
The Royal Suites Turquesa is an exclusive VIP area of 372 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalised service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only. ... more   less 
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Also Known As:
The Royal Suites Turquesa By Palladium Hotel Punta Cana
Royal Hotel Punta Cana

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