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“Best vacation in years”

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Secrets Royal Beach Punta Cana
Ranked #7 of 112 Hotels in Punta Cana
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 2 August 2011

We checked out the Secrets Royal Beach on line and decided to book. We ended up having a super vacation. Check-in was smooth, though having to wait till 3PM was a bit much. We were greeted by waiters with champagne, cool moist towels, and a friendly concierge.
The room was better than expected. Very nice ammenties,jacuzzi on the porch, large bathroom with glass divided shower, and decent maid service. WIth the turn down service came chocolates and a sheet (Sun Dial) with the next day's events.
You do what you want to do. Beach, pool, water sports - definitely go learn to sail a Hobie Cat. Its all included. Bars, waiters everywhere, choice of restaurants - wander over to the NOW Larimar for more restaurants and shows each evening. Don't expect the level of service that you get at Secrets.
Our best experience was dining at the Oceana restaurant. It's billed as a Seafood restaurant. We enjoyed the Tasting Menu - you start with a dry martini (lemon and Vermouth), then you try the entire menu and . Francisco and his staff were the best.
They were friendly, well coordinated and attentive to every need. Drinks were refilled with a smile and real personality. Aside from the culinary delights from the appetizers to dessert, the waiter team was friendly and provided excellent service. Highly receommend it. The Seaside Grille was also very good. You can go with the traditional filet or rib eye, but be sure to try the churrasco (skirt steak).
I mentioned service a couple times. Domingo (the manager) greeted us in the buffet dining area on day one and assured us of his intent to provide us the best service available. He was right. Service is first class! Other worth mentioning include Juan (Patriacha), Gilber (Marianito), Yalenny, and Randy. They recognize yuo and are happy to take ensure a superb dining experience.
When we departed to the airport we looked back with a smile and said we'll be back! Hasta luego.

Room Tip: Try to get a room on the first floor facing the pool. Nothing like stepping off yuor porch into the...
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  • Stayed: July 2011, travelled as a couple
    • Value
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    • Service
1  Thank Caribe53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7,318 - 7,322 of 9,841 reviews

Reviewed 2 August 2011

The resort was beautiful and very clean! Our room service was Horrible! We had wash cloths stocked ONLY the 1st day and the last day, out of the 7 nights we were there. We literally called 2 or 3 times a day to get them delivered. Our friends had flowers and towel animals on their beds occasionally, we NEVER had them. We even paid extra for a Ocean View room, asked for King, received double beds. The view from our room was great though. Service is slow, they say it is "Dominican time". Most servers never smile, while others were great (Mary @ the beach, Raul in Pool bar). We even tipped $10+/day. If you want to see entertainement you have to deal with kids because it is all at the NOW side. Wont stay here again, too much money to come back NOT 100% satisfied!

  • Stayed: July 2011, travelled as a couple
    • Value
    • Sleep Quality
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4  Thank Jon_Ton_00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2011

huge pool w/ a great swim up bar, great choice of restaurants and buffets, fun evening and nighlife entertainment

  • Stayed: July 2011, travelled with family
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1  Thank mdigilov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2011

We stayed at Secrets for our 20th anniversay. We had a wonderful time. Can't find anything negativeto say about the resort. We loved everything!!! We did notice that when we had dinner at Now Larimar, the service did not compare with secrets.

  • Stayed: July 2011, travelled with friends
    • Value
    • Sleep Quality
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3  Thank missyritt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2011

We stayed in a 1st floor room with sea view overlooking the swim up pool. The view was technically a sea view but not what we expected. It did mean we were near the beach and away from the noise of the evening entertainment. The room was great and really clean. There was a smell from the drains that came and went but wasn't too bad. The mini bar was stocked every day and covered by all inclusive, as was room service. I think a swim up room would have also been a good option.

The hotel itself is great. The no children policy felt strange at first but did aid the feeling of tranquility. The beach was fine white sand with warm blue water. The snorkeling was not up to much.

The food was good with lots of restaurants to choose from. We did get travelers food poisoning which lasted over a week. I think it was from the buffet in the seaside grill. The steaks served in this restaurant were fantastic. Just avoid the buffet in the seaside grill serving battered prawns and lobster, baked potatoes and vegetables. You can order veg from the menu which should be fine. Imodium and Pepto Bismol were a life saver, I will never travel without them.

The weather was good, hot but not too clammy. Thunder storms occurred every other day but didn't spoil anything.

All the staff were friendly and helpful. All spoke enough English to help this non-Spanish speaker.

Overall the standard of this hotel is fantastic and I would definitely return for a relaxing holiday.

  • Stayed: July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
9  Thank Ewan456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Secrets Royal Beach Punta Cana

Address: Ave Alemania S/N | El Cortecito, Bavaro Beach, Punta Cana, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Punta Cana
#3 Casino Hotel in Punta Cana
#7 On the Beach Hotel in Punta Cana
#7 Luxury Hotel in Punta Cana
#7 Spa Hotel in Punta Cana
#11 Romantic Hotel in Punta Cana
Price Range: RM1,132 - RM2,441 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Royal Beach Punta Cana 4.5*
Number of rooms: 465
Official Description (provided by the hotel):
Ideally situated on the picturesque palm-studded, sugar white Playa Bavaro beach on the eastern coastline of the Dominican Republic, Secrets Royal Beach Punta Cana offers adults all the privileges of Unlimited-Luxury(R). Guests will immediately be embraced within an extraordinary environment where luxury illuminates every detail and our high level of personal service is unmatched. To ensure your romantic escape is everything you've imagined, every detail of your stay will be flawlessly provided and superbly attended to. From the fine quality linens to the daily refreshed mini bar and the unlimited premium brand beverages to the pool and beach wait service. You'll be immersed within a world of stunning architectural design coupled with resplendent views of the lush gardens, crystal-clear Caribbean Sea and dazzling swimming pools. This tranquil, romantic haven in Playa Bavaro is like nothing else you've ever experienced before. ... more   less 
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Also Known As:
Secrets Royal Beach Hotel Punta Cana

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