Some great staff, some not so great. Fernando (Reserve Beach Concierge) and Boni on the beach were excellent and attentive and saved the trip! Our room Concierge I literally met once in our 4 days there which is annoying in itself until he pops up on the last day to get us to sit through some boring lecture where they try to sell us things. SO you didn't care to do your job all along, but now that you need something you can make the time to find me?
The hotel itself was nice, not nearly as nice as some other 4-5 star resorts that I have been to, but no immediate complaints. The room was large and clean, but nothing impressive Bring your walking shoes! Nothing is close so you must either walk or hop on a golf cart to get to the main building. Food was okay, nothing spectacular. Lots of pools though! Everywhere you turn you can find a pool. There was a lot of seaweed at this time, but it wasn't a deal breaker for me personally.More
- Free Parking
- Breakfast included