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Reviewed 10 July 2018 via mobile

My friend and I stayed at Caribe Club Princess Hotel during our vacation. We had an amazing experience, they had activities for all ages. Their staff was very approachable at all times! Specially, Wilfran, in guest services was extremely helpful in accommodating our restaurant reservations. He definitely had to practice patience because we were so undeceive, that did not stop him from keeping a smile on his face. Daniel and Loammi (Hotel reception) were very efficient every time we needed assistance. The food was delicious, you have to try the paella. The drinks were fantastic as well. Our room was clean, spacious, air conditioned and had a great view. In other words we had a great time and we are definitely coming back. Thank you Caribe Club Princess Hotel for the unforgettable experience.

Sincelery

Yuliet

Stayed: May 2018, travelled with friends
1  Thank Yuli_time
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Community-Princess, General Manager at Caribe Club Princess Beach Resort & Spa, responded to this reviewResponded 11 July 2018

Dear Yuli_time.
Thank you for dedicate part of your time to post a review of your vacation at Caribe Club Princess.
We are extremely happy that you choose our resort as your holiday destination and for all the compliments regarding our hotel and all the advantages this great service offers. It is wonderful to know that staying at Caribe Club Princess you had the best holidays ever, we feel honored to have met all your expectations and that you enjoyed everything.
We invite you to join our community visiting our Facebook fan page Hotel Caribe Club Princess to become part of our family and interact with our staff, we will send your greetings to all those you mentioned as they will be happy knowing from you.
Thank you one more time for recommending our property and we are glad that you are planning to return to visit us again. Please feel free to contact us in advance for your next trip if you have any special request or if we can do something for you.
Kindest regards,
Federico Espinal
General Manager
Caribe Club Princess.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2018 via mobile

This trip was a gift to one of my younger friend since she was graduating from high school. I’ve stayed at other resorts but wanted to try out a new one and it was the best choice I made! This resort was perfect for her first time coming with me to Punta Cana!!! The people who work there truly enjoy their job and really try and get to know you. Since my friend is 17 years old she couldn’t drink or get into the club but that didn’t stop her from having and AMAZING time. I can honestly say that this resort is perfect for all ages and they really try to include everyone in everything. There’s a little of everything for everyone; whether that be laying out on the beach and watching the relay races all day or hanging by the pool and being entertained by the daily pool side activities(even going to the club and dancing you heart out by night) Every time I go back to D.R. it feels like I’m coming home. I will definitely stay at this resort again!

Stayed: June 2018, travelled with friends
Thank Schyesdalimite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Community-Princess, General Manager at Caribe Club Princess Beach Resort & Spa, responded to this reviewResponded 11 July 2018

Dear Schyesdalimite.
We appreciate the time you took sharing a review of your stay at Caribe Club Princess.
We are happy that you choose our hotel as your holiday destination and we highly appreciate all the compliments regarding our hotel facilities. Thank you very much one more time for your honest feedback and all the recognition you give to our service, it is wonderful to read that your first stay here with us was of your liking and we could meet all your expectations.
We invite you to join our community visiting our Facebook fan page Hotel Caribe Club Princess to become part of our family and interacting with our staff members.
We are extremely joyful reading that you are planning to return and from now you can consider Caribe Club Princess your home away from home. Please feel free to contact us in advance for your next trip for any special request or if we can do something for you.
Warmest regards,
Federico Espinal
General Manager
Caribe Club Princess.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2018

Everything was lovely. Down to our cleaner. Very friendly and efficient in her work. The bathroom needs updating but considering its a developing country ...it was good. We stayed in a block with the room number 1106, which I thought was one of the best placed rooms to have as it was on ground floor and opposite, was their lovely pond and by the busiest pool (party)which is nearest to the beach shack bar and main dinning hall.
The beach had plentiful loungers with were very comfortable with their thatched canopy's over head and the sea did have lots of seaweed coming up on the beach which I did not like but never heard people complain. It did smell at certain times during the day, and staff were collecting to discard it. The sand was like white powder and it was beautiful.... Around the pools there are limited loungers especially around the busiest pool but remember there are two others which we went to for the quietness and relaxation.
There were people trying to sell trips and excursions around the beach and pool which I found a nuisance and a pain but there was a guy call Panda , whom we decided to go with because he was polite in asking if we had five minutes for him to show us what he had to offer and wasn't pushy. We decided to book our trips with him. All the trips with anyone we found were very over priced for what they offered, but still had a great time despite the prices. These trip stations you will find on the beach and Panda next to the towel shack.
The three pools were clean and tidy with the most amazing grounds around the complex. The grounds are well looked after and kept tidy.
They have a shuttle that stops around the complex for us to get on and off which we thought was a brilliant idea! There were lots of wild life around such as Bitterns, Herons, Pink Flamingos, Great Egrets and all types of fowl and a comical looking group of what looks like French hens with many males and I only saw 1 female amongst them. lol… she was kept busy!!. There's plenty of turtles and Iguanas roaming the complex between the reception and the main complex gardens. This I thought was a lovely touch as you can see them walking around and they do come and greet you. First thing in the mornings the birds are coming up to you expecting you to feed them. So friendly. We took bread rolls from the dinning hall to walk up to reception to enjoy feeding these wonderful friendly ducks and fowl.
Breakfast was a great time in the morning and as the rest which is lunch and dinner ….to be fair, it got a little monotonous as its the same every time but that was expected with most All Inclusive. There was always a long wait for replenishing trays of food to come out of the kitchen … only expected hot food to come out very cold like potatoes, chips and vegetables and hot meats. It was very unsatisfactory to be honest. But with the scale of the people catered for during the day ….im not surprised but they do need to solve this problem as everyone there was complaining . The waitressing staff were very friendly and did do well in there jobs and you see that they do work long hours and work hard.
The animation teams are very good especially the teams around the main pool area. A party every afternoon along with a bar-b-que a couple times a week. Excellent bar-b-que at that!.. Amazing.. Hot too!!
Entertainment in the lobby was just a DJ but good for whom it intrested. There's a disco on the complex but just outside of the main building where the local people in the area from outside the hotel can use .I never used this but was told from the younger generation that it was a good experience. There is also a 24/7 bar at the beach shack and they do, do food all evening into the long hours till morning breakfast at the dinning hall.

We did really enjoy this holiday and would love to go back some day but only wish that the hot foods (or the lack of them coming out of the kitchen hot) in the dinning hall was solved and there was more variations of meals given on a weekly basis instead of the same every day.
.

Room Tip: When you arrive your cases are delivered with yourselves to your room by the bell hops who expect tips
  • Stayed: June 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank jordans27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Community-Princess, General Manager at Caribe Club Princess Beach Resort & Spa, responded to this reviewResponded 10 July 2018

Dear Jordans27.
Thank you for your feedback.
We appreciate that you choose our resort as your holiday destination as well as for the compliments regarding our hotel, we are glad that you enjoyed your holiday but we deeply regret the inconveniences you had as we always want to give perfect holidays to all our guests.
We want to express our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. We highly appreciate all your suggestions that will be taken as a constructive critique in order to take all the necessary measures to improve the quality of our service. Thank you one more time for helping us to be better through your comments.
We would love to have another opportunity to be your host on your next trip to Dominican Republic as we are sure that we can do it better on your next visit.
Kindest regards,
Federico Espinal
General Manager
Caribe Club Princess.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2018

The food is plentiful, but pretty average in the buffet. The specialty restaurants are good, but you need to get your reservations set ahead of time. Furnishings and hardware in the rooms are pretty dated, but the maids are there daily and keep it all very clean and the mini-fridge stocked. Going back for our second visit in a couple of months!

Stayed: October 2017
Thank Cindy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Community-Princess, General Manager at Caribe Club Princess Beach Resort & Spa, responded to this reviewResponded 10 July 2018

Dear Cindy H.
Thank you for you for sharing the comments of your stay at Caribe Club Princess.
We are extremely happy that you choose our hotel as your tourist destination and we highly appreciate all the recognition you give to our service in general.
On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We highly appreciate all your constructive critique as it is the best way to improve the quality of our service.
We invite you to join our community visiting our Facebook Hotel Caribe Club Princess to become part of our family and interact with our staff.
We are happy to read that you will return to visit us again in a couple of months, please feel free to contact us in advance for any special request or if we can do something for you.
Cordial greetings,
Federico Espinal
General Manager
Caribe Club Princess.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2018

Just returned from a five night stay the first week in July. We have been to the Dominican seven times and six in the Punta Cana area. This was a very nice hotel and resort. Club Caribe did a nice job maintaining the property. The workers were always cleaning the beach of the washed up tidal sea weed every morning making the beach look great. I always saw workers continually sweeping sidewalks and walkways and grounds crew keeping the areas manicured. The resort grounds were wonderful. They have a beautiful protected wet land with plenty of wildlife on your walk / ride from reception to your room. Really nice!

Check-in was the easiest we ever experienced and there was someone there with a cool drink for the whole family after traveling for many hours. The room was good with plenty of water refilled every day and enough room to sleep, change, and wash up. It was always clean and with a small "thank you" and monetary tip for the hotel staff, they always did a little extra!

The food and the wait staff were great. The staff picked up your plates efficiently, drinks were always refilled promptly and this resort has one of the best waiter services we have experienced. Princess resorts does it well with their service.

For those reading the negative comments in the reviews: Talk with the staff. Many have interesting stories and lives. They work hard to accommodate to the English speaking travelers and it has been even better since our first trip in 2012. Take the time to learn some basic Hispanol

Room Tip: Upgrade tro VIP and you will get a center building near the main buffet and close to all the activity.
  • Stayed: July 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank csfoxy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Community-Princess, General Manager at Caribe Club Princess Beach Resort & Spa, responded to this reviewResponded 10 July 2018

Dear Csfoxy.
Thank you for you for sharing the comments of your stay at Caribe Club Princess.
We are extremely happy that you choose our hotel as your tourist destination and we highly appreciate all the recognition you give to our service in general. It is fantastic to read that you enjoyed your time at our property as we always do as much as we can trying to please all our guest’s expectations.
We invite you to join our community visiting our Facebook Hotel Caribe Club Princess to become part of our family and interact with our staff.
We are looking forward to welcome you on your next trip to the Caribbean.
Cordial greetings,
Federico Espinal
General Manager
Caribe Club Princess.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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